Shadow AI And Smart Risk: Navigating Enterprise Innovation With Lianne Appelt Of Salesforce Risk Management: Brick By Brick podcast

Shadow AI and Smart Risk: Navigating Enterprise Innovation with Lianne Appelt of Salesforce

8d ago 16:16

Content provided by Don Halliwell. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Don Halliwell or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We’re coming to you LIVE from Riskworld 2025! In this episode of Brick by Brick, Jason Reichl sits down with Lianne Appelt, Enterprise Risk Management lead at Salesforce, to explore the hidden world of 'Shadow AI' - the unauthorized AI tools employees use that put companies at risk. Lianne shares her journey from traditional tech companies like Oracle and PayPal to leading enterprise risk at one of the world's largest SaaS platforms.

Discover how Salesforce tackles the challenge of enabling AI innovation while maintaining security through internal protected tools, comprehensive governance frameworks, and strategic risk appetite management. Learn how shadow AI falls under cybersecurity, why avoiding AI altogether is itself a major risk, and what businesses must do to balance innovation with protection in an era of rapid AI transformation.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

00:00 - Intro: Managing Risk in the Age of AI
00:51 - Meet Lianne Appelt: Enterprise Risk Management at Salesforce
02:04 - Developing Risk-Specific Appetite Frameworks
03:06 - Understanding and Managing Shadow AI Risks
05:22 - AI Risk as a Subset of Cybersecurity
08:54 - Balancing Customer AI Integration and Security
11:04 - The Risks of Not Adopting AI in Tech
12:21 - Playing "Risky or Too Risky": Real-World Scenarios
13:25 - Managing Risk During Company Acquisitions
14:48 - Building the Plane While Flying: AI Implementation
16:06 - Outro: Key Takeaways on AI Risk Management

Episode Resources:

If you enjoyed this episode, please (with a cherry on top):

Subscribe, rate, and review it on Apple Podcasts
Follow TRS on Spotify
Tell a friend!

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so
Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.
Check out the three most downloaded episodes:

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

79 episodes