In this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants.

Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. Together, she and Matt break down:

🚩 The red flags that signal a consultant will cause chaos, not clarity

✅ The green flags that prove they’re a true strategic partner

🧠 How to structure contracts, scope projects, and protect your team’s sanity

⚙️ Why there’s no such thing as the “best CRM” — only the one that fits your business

💬 The one hot take that will start a debate in every RevOps Slack

Whether you’re a RevOps consultant, fractional operator, or GTM leader hiring your first outside partner, this episode will help you avoid bad engagements and build scalable, trust-based relationships.

📊 What You’ll Learn:

→ How to properly scope RevOps projects before signing a contract

→ The difference between freelancers, agencies, and embedded ops support

→ Why communication and empathy matter more than certifications

→ How to vet consultants like you’d hire an internal team member

→ Why “build once, walk away” consulting is a recipe for failure

🔗 Related content:

https://www.revopscoop.com/learn/blog

https://www.revopscoop.com/membership/membership-options

🤝 Connect with Camela: https://www.linkedin.com/in/camela-thompson/

🤝 Connect with Matt: https://www.linkedin.com/in/matthewvolm/

💡 Not a member yet? Join the 18,000+ strong RevOps Co-op community for events, resources, and more episodes like this!