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Content provided by Erik Shellenberger. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Erik Shellenberger or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Understanding the "It" Factor: Why Some Bars and Restaurants Just Have It, while others don't

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Manage episode 440494114 series 3600038
Content provided by Erik Shellenberger. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Erik Shellenberger or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant & Bar Marketing podcast, Erik Shellenberger dives into the elusive concept of the "It Factor" that makes some bars and restaurants irresistibly appealing. Drawing parallels with Apple products and the emotional appeal they create, Erik explains how aesthetics, service, ambiance, and layout contribute to the success of a venue. He shares insights from his experience in Old Town Scottsdale and highlights how even two similar bars can have drastically different outcomes simply due to the "It Factor." Discover how to apply these principles to your business and create an unforgettable customer experience that keeps people coming back.

Key Takeaways:

  • What defines the "It Factor" in bars and restaurants
  • The importance of aesthetics, lighting, and layout in creating appeal
  • How great service can turn regular customers into loyal followers
  • Why some venues thrive while others with similar offerings struggle
  • Tips on borrowing successful elements from top-tier venues to enhance your own establishment
  continue reading

23 episodes

Artwork
iconShare
 
Manage episode 440494114 series 3600038
Content provided by Erik Shellenberger. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Erik Shellenberger or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant & Bar Marketing podcast, Erik Shellenberger dives into the elusive concept of the "It Factor" that makes some bars and restaurants irresistibly appealing. Drawing parallels with Apple products and the emotional appeal they create, Erik explains how aesthetics, service, ambiance, and layout contribute to the success of a venue. He shares insights from his experience in Old Town Scottsdale and highlights how even two similar bars can have drastically different outcomes simply due to the "It Factor." Discover how to apply these principles to your business and create an unforgettable customer experience that keeps people coming back.

Key Takeaways:

  • What defines the "It Factor" in bars and restaurants
  • The importance of aesthetics, lighting, and layout in creating appeal
  • How great service can turn regular customers into loyal followers
  • Why some venues thrive while others with similar offerings struggle
  • Tips on borrowing successful elements from top-tier venues to enhance your own establishment
  continue reading

23 episodes

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