Today we talk about the principles we at Ransom Ministries follow when serving others. In the book that Matt wrote "Life outside the boat" he talks about serving others well. It has been learned over the 11 years of serving those most people have given up on. Each day is a learning experience and we know we still have much to learn. Matt will talk about mistakes and times when it worked and the lessons learned. Sometimes no is the most loving thing you can say. Steps to service 1. Trust 2. Faith 3. Understanding 4. Action 5. Mercy 6. Justice 7. Balance Link to the book is in the subtitle.