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Curious how transitioning from a solo entrepreneur to a thriving property management team leader can change your business trajectory? Discover how setting clear expectations and providing structured support can transform the daunting task of delegation into a powerful growth strategy. Drawing inspiration from ultra trail running, we explore the significance of a strong support system, akin to having the right pacer in a race, to boost both business and personal performance.
Join us as we tackle the critical first 30 days of onboarding new team members, the linchpin of retaining talent and fueling excitement. We share personal missteps and victories in integrating new hires, underscoring the need for alignment with job descriptions, company vision, and core values. It's not just about getting tasks done—it's about fostering an environment where impactful results and a sense of belonging elevate the entire team.
Finally, we delve into the art of aligning roles with KPIs and the magic of measuring impact through meaningful metrics. By balancing routine tasks with unexpected challenges, we highlight the importance of responsiveness in building trust and maintaining client relationships. Learn how empowering your team with ownership of specific metrics can drive both individual and collective success, ensuring accountability at the system level and steering clear of blaming individuals.

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.