))
Why Your Tech Training Strategy Determines Your Bottom Line - Joey Henderson
Manage episode 493333243 series 3651404
Joey Henderson shares his 35-year journey from Navy submarine technician to HVAC business owner and now traveling trainer, revealing how he built and sold two successful businesses while discovering what truly drives profitability in the industry.
• Started in HVAC reluctantly after Navy service but quickly found his passion
• Built and sold two HVAC businesses, with his second company achieving in three years what his first couldn't accomplish in ten
• Transformed his business model from being built around himself to building a strong brand that could operate without him
• Identifies technician training as the biggest challenge facing HVAC companies
• Discovers airflow issues cause 90% of service problems but receive the least training attention
• Recommends using flat-rate pricing to even out a company's financial highs and lows
• Suggests service agreements as the backbone of a growing service company with valuable recurring revenue
• Advises tracking callbacks in a "Mr. Callback" account to identify training needs and calculate true costs
• Values mentorship from experienced contractors who can provide business guidance
• Emphasizes social media presence as essential for reaching new audiences
You can find Joey "Jojo the HVAC Man" Henderson on YouTube, TikTok, and LinkedIn where he shares technical tips and business insights for HVAC professionals.
🎙️ Profit & Grit by Tyler Martin
Real stories. Real strategy. Real results for service-based business owners.
🔗 Website: ProfitAndGrit.com
📍 LinkedIn: linkedin.com/in/thinktyler
📸 Instagram & TikTok: @profitandgrit
📅 Want to grow your business with smarter financial strategy?
Book a free intro meeting
Chapters
1. Why Your Tech Training Strategy Determines Your Bottom Line - Joey Henderson (00:00:00)
2. Welcome to Profit and Grit (00:00:32)
3. Joey's 35-Year HVAC Journey (00:01:32)
4. Building and Selling Two HVAC Businesses (00:06:08)
5. Training Technicians: The Biggest Challenge (00:10:44)
6. Airflow: The Forgotten HVAC Fundamental (00:15:32)
7. Profitability and Service Agreements (00:20:17)
8. Treating Customers and Building Value (00:27:18)
9. Finding Mentors and Tracking Callbacks (00:33:38)
10. Social Media and Business Growth (00:38:53)
20 episodes
Share
