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Ep.54: Aldy Keene, Loyalty Research Center | The Importance of Customer Loyalty for Portcos

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Manage episode 449712756 series 3521344
Content provided by How To SaaS. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by How To SaaS or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shiv interviews Aldy Keene, CEO at Loyalty Research Center.

In this episode, Aldy shares how to evaluate the quality of relationships to understand how loyal a company’s customer base really is, and how both founders and investors can use that data to create value. Learn why companies should spend more time analyzing their customer base, how to find which segments are truly their best-fit customers, and why expanding their market can stall company growth.

The information contained in this podcast is not intended to constitute, and should not be construed as, investment advice.

  continue reading

88 episodes

Artwork
iconShare
 
Manage episode 449712756 series 3521344
Content provided by How To SaaS. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by How To SaaS or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shiv interviews Aldy Keene, CEO at Loyalty Research Center.

In this episode, Aldy shares how to evaluate the quality of relationships to understand how loyal a company’s customer base really is, and how both founders and investors can use that data to create value. Learn why companies should spend more time analyzing their customer base, how to find which segments are truly their best-fit customers, and why expanding their market can stall company growth.

The information contained in this podcast is not intended to constitute, and should not be construed as, investment advice.

  continue reading

88 episodes

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