In this conversation, Yousaf Yunes discusses the critical nature of client relationships and the effectiveness of retainer agreements over traditional consulting models. He argues that consultants often provide limited value and emphasizes the importance of a comprehensive marketing approach that includes experimentation and creative strategies. Yousaf shares personal experiences and insights on achieving better business outcomes through effective client engagement and robust marketing practices. takeaways

• The best arrangement for client relationships is a retainer.
• Consultants often provide limited value compared to retainers.
• Charging low fees undermines the perceived value of services.
• Effective marketing requires understanding complex metrics like ROAS.
• Consultants often lack the ability to conduct meaningful experiments.
• Retainers should involve multiple ongoing experiments to optimize results.
• Creative capabilities are essential for effective marketing strategies.
• Businesses should not rely solely on paid advertising for success.
• A retainer should reflect the level of work and expertise provided.
• Understanding the client's business is crucial for delivering value.

Sound Bites

• "Consultants are just small time."
• "I just completely baffles me."

Chapters 00:00 The Importance of Client Relationships 03:14 Consultants vs. Retainers: The Revenue Model Debate 06:03 The Impact of Consultants on Business Performance keyword: sclient relationships, retainers, consultants, business growth, marketing strategies, revenue models, ROAS, experiments, agency work, consulting