Amber Pandya loves to help people and businesses thrive. She proves this every day in her role as Senior Director of Employee Experience at G2, where she helps employees reach their PEAK.

Mentioned on the Show

• Connect with Amber Pandya on LinkedIn: https://www.linkedin.com/in/amberpandya
• Amber’s profile on G2: https://learn.g2.com/author/amber-pandya
• PEAK—Performance; Entrepreneurship; Authenticity; Kindness. Learn more about G2 and their PEAK culture: https://company.g2.com/about

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• Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/
• Learn more about O’Brien: https://obrienmcmahon.com/

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Timestamps

(00:00) – Welcome to People Business

(02:23) – What do you do at G2?

(03:34) – What is G2?

(08:17) – What are the key differences and similarities between working in-house versus consulting?

(12:55) – Please explain G2’s "PEAK" values?

(19:16) – What organizational factors does Amber see as blockers to employee performance, either at G2 or in other companies?

(24:34) – How easy or difficult is it to remove a process once it has been implemented at G2?

(27:54) – How does G2 balance its Kindness value with a Performance-Driven culture?

(33:03) – What does authenticity mean at G2? How do you think about bringing your "whole self" to work?

(37:00) – How does G2 personalize and maintain its culture as it scales to a larger organization?

(41:11) – What is an INPS (Inclusion Net Promoter Score), and how does G2 use it alongside other data?

(43:36) – Why is the Net Promoter Score (NPS) considered valuable?

(47:39) – Who creates the actionable steps in the Voice of the Employee report? How do they assist leaders in improving performance and experience?

(48:41) – What AI system does G2 use to synthesize employee data?

(52:09) – Mic drop: What impact can HR have on business performance?