Internal communication strategist Alejandra Ramirez is a veteran culture builder with nearly two decades of experience helping organizations align message with meaning. She founded ReadyCultures to help leaders communicate in ways their teams can hear, trust, and act on.

Mentioned on the Show

• Connect with Alejandra Ramirez on LinkedIn: https://www.linkedin.com/in/malejandraramirez
• Learn more about Alejandra’s internal communications firm, Ready Cultures: https://www.readycultures.com/
• Get Alejandra’s worksheet explaining her Head, Heart, Hands approach: https://www.readycultures.com/3h-framework
• Tim Ferris’ interview with Walter O’Brien (inspiration for the show, Scorpion): https://www.youtube.com/watch?v=BQ6IcUoXpzU

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• Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/
• Learn more about O’Brien: https://obrienmcmahon.com/

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Timestamps

(00:00) Welcome to People Business.

(02:44) Meet Alejandra Ramirez of Ready Cultures.

(04:30) What is a “third culture” and what communication challenges does that bring?

(08:01) Are there best practices in internal communications?

(17:52) What do managers need to know about delivering bad news?

(20:48) How can companies uphold a communication strategy and be transparent?

(25:50) How can companies have effective communications?

(28:33) Why is social connection so important?

(29:05) Why is it important to know our ‘why’?

(29:37) The importance of “EQ” at work.

(33:30) How do leaders get coached in communications?

(36:59) What does good preparation look like?

(40:25) Who delivers the news, especially bad news?

(51:38) How can company culture be created?

(54:38) How to contact Alejandra Ramirez and Ready Cultures.