User-Generated Content: The Future Of Effective Learning And Development People And Performance podcast

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User-Generated Content: The Future of Effective Learning and Development

6d ago 11:54

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Ever wonder what happens when L&D professionals finally focus on their own development? Sarah Cannistra, founder of The Overnight Trainer, pulls back the curtain on this fascinating dynamic in our latest conversation.
Sarah brings dual perspectives as both an L&D career coach and the head of learning programs for a tech company, offering rare insights into what truly drives performance improvement. She challenges the reflexive "more training" approach that dominates many organizations, instead highlighting a frequently overlooked lever: understanding employee motivations. "It's not rocket science," she explains, but this fundamental element is often missed when companies sprint toward training solutions without addressing the human factors beneath performance challenges.
The conversation takes a revolutionary turn when Sarah advocates for user-generated content in learning programs. "We have seen ourselves as the gatekeepers of content," she notes, identifying how L&D professionals often become organizational bottlenecks rather than enablers. Her approach—focusing on curation rather than creation—has allowed her to effectively manage learning for 4,000 employees as a team of one. This shift from the traditional "sage on the stage" model to facilitating peer learning represents a significant evolution in how organizations develop talent.
What makes Sarah's insights particularly valuable is her practical experience implementing these approaches. She emphasizes the importance of understanding your organization's unique context rather than applying generic solutions. "What worked in manager development at my last full-time role does not work here," she reflects, encouraging L&D leaders to focus less on business goals (the "what") and more on methodologies and culture (the "how").
Ready to transform your approach to learning and development? Connect with Sarah at theovernighttrainer.com, check out her book "Land your Next L&D Role," or find her on LinkedIn to continue the conversation about the evolving landscape of talent development.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

108 episodes

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