How Facilitation Transforms Teams & Drives Success with Therese Miclot

PayPod: The Payments and Fintech Podcast

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Effective leadership is more crucial than ever in today’s fast-changing work environment. But what does it truly take to lead with confidence, clarity, and compassion? In this episode of PayPod, we welcome leadership coach and facilitation expert Therese Miclot, who has spent over two decades helping individuals develop the skills to lead with impact. We explore how facilitation plays a key role in leadership, how leaders can cultivate the right mindset, and why mastering communication is essential for team success. Whether you’re managing a remote team, navigating difficult conversations, or striving to improve your influence, this conversation is packed with actionable insights to elevate your leadership skills.

Lessons You’ll Learn

Leadership is more than just managing people—it’s about guiding teams effectively, fostering engagement, and making strategic decisions that drive results. In this episode, you’ll learn how facilitation skills can make you a more effective leader, including active listening, storytelling, and navigating tough discussions. Therese shares why great leadership starts with mindset and how self-awareness can shape the way you interact with your team. We also explore practical ways to enhance meeting dynamics, prevent disengagement, and ensure your team feels heard and valued. Whether you’re leading in a traditional office, hybrid setup, or fully remote environment, these strategies will help you foster a culture of collaboration and accountability.

About Our Guest

Therese Miclot is an executive coach, leadership development expert, and the author of The Facilitation Advantage. With a background in industrial and organizational psychology, she has spent over 20 years working with top executives, helping them master the art of leadership through facilitation techniques. She has led global learning and development initiatives, worked closely with C-suite leaders on succession planning, and helped organizations enhance their team effectiveness. Through her coaching and workshops, she empowers leaders to communicate with confidence, delegate effectively, and create an environment where teams thrive. You can find her insights on leadership and facilitation at TheFacilitationAdvantage.com or follow her on LinkedIn.

Topics Covered

What facilitation really means in leadership and why it’s a critical skill.The impact of mindset on leadership effectiveness and team dynamics.The importance of active listening and how it can transform team engagement.How to run better meetings, avoid disengagement, and encourage meaningful participation.Why storytelling is a powerful tool for influence and communication.The challenges of remote and hybrid leadership and how to adapt for success.How leaders can balance psychological safety with accountability.Practical tips for developing facilitation skills to elevate your leadership.

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