Best Chargebacks Podcasts (2025)

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Taming Chargebacks With Real AI Agentics | Special Industry Insider ChargeFlow & Ben Herut | PEP078 15:22

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3d ago15:22

15:22

Taming Chargebacks With Real AI Agentics Too many merchants breathe easy under legacy chargeback ratios, only to be blindsided when their PSP tightens the screws. We sit down with Ben Herut, co-founder at ChargeFlow, (https://www.chargeflow.io/) to unpack the shift toward post-payment risk and why Visa’s VAMP is forcing acquirers and processors to …

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How to Prevent Frozen Funds and Chargebacks with Lissa Fryxell 36:58

11d ago36:58

36:58

Cash flow should never hinge on a silent algorithm. We sit down with Lissa Fryxell from Easy Pay Direct to unpack the decision most founders make by default—aggregator versus dedicated merchant accounts—and why that single choice can determine whether your payouts keep flowing during spikes, launches, and headline shocks. Lissa shares the jaw-dropp…

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$5 Million in Promotional Products 12:39

5h ago12:39

12:39

Company Stats: Revenue: $5 million Employees: ~30 Founded: 2015 Podcast Highlights: ✅ Ink’d Stores scales by shifting from a local retail swag shop to building on-demand company stores that manage and fulfill employee merch with no upfront cost. ✅ Jay emphasizes that action beats ideas. Cold calling, local events, and relentless experimentation are…

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How to Win in Ecommerce Without Burning Out with Hai Mag 46:35

5h ago46:35

46:35

If Amazon ads now feel like a maze of rising CPCs, endless keywords, and dashboards that never sleep, you’re not imagining it. The platform has shifted from organic-first to pay to play—and the only sustainable response is smarter execution that blends learning systems with human strategy. We sit down with the CEO of Ava Commerce to unpack what “AI…

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M&A Tech Diligence for Payments: The “Technical Carfax” You Need | Meet Traceless.com | PEP082 29:18

20h ago29:18

29:18

Social Engineering Beats Your Stack: Fix Identity or Get Breached A single phone call to a help desk shouldn’t sink a global brand—yet it happens. We dig into how social engineering bypasses expensive tools, why identity verification matters at the exact human moments work gets done, and how to measure cyber risk before it becomes tomorrow’s headli…

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Stop Drowning in Dashboards: How to Deliver Actionable Insights with Deuna 46:11

3h ago46:11

46:11

"92% of all POCs today in the US are failing because they're trying to use bad data and LLMs that are standardized or generalized." At Money 2020 I sat down with Deuna (www.deuna.com) co-founder Roberto Kafati (REKS) and their US head of GTM Chase Foster to explore the critical importance of leveraging high-quality, actionable data and intelligent …

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Primal Intelligence and Storytelling, With Dr. Angus Fletcher

4h ago

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Our very special guest today is Angus Fletcher, professor of story science at Ohio State’s Project Narrative. His research has been called “life-changing” by Brené Brown and “mind blowing” by Malcolm Gladwell; has been endorsed by psychologists, neuroscientists, and doctors such as Martin Seligman and Antonio Damasio; and has been supported by inst…

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Veteran, Entrepreneur & Advocate: Jonathan Sessa Shares His Journey | Biz To Biz Podcast 26:53

9h ago26:53

26:53

🎙️ Veteran, Entrepreneur & Advocate: Jonathan Sessa Shares His Journey | The Biz To Biz Podcast In this inspiring episode, host Allen Kopelman sits down with Jonathan Sessa — a proud veteran, successful business owner, and passionate mental health advocate. Jonathan opens up about his journey from military service to entrepreneurship, sharing how d…

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Hemp Ban Shockwave: Why A Quiet Hemp Rule Could Upend Electronic Payments Overnight | PEP081 18:21

3d ago18:21

18:21

Hemp Ban Fallout: How Policy Whiplash Hits Payments, Portfolios, and Merchants. Hosted by Global Legal Law Firm Managing Partner James Huber and Senior Associate Attorney Bryce Van De Moere A sudden hemp or cannabinoid ban doesn’t just change SKUs—it detonates risk models, freezes reserves, and scrambles underwriting across entire portfolios. In th…

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High Risk Processing with Full Stack Payments / TCG | Live Event Recap 51:44

24m ago51:44

51:44

In this week’s episode of the Merchant Sales Podcast, James Shepherd shares a replay from a recent live event with partners at TCG, diving deep into today’s high-risk landscape—and why VAMP is creating massive disruption for Shopify merchants.James breaks down what high-risk accounts really are, how VAMP is triggering holds and shutdowns across Sho…

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Debit Is Not Credit (But Is It Cash?) | The Compliance Rule ISOs & Merchants Keep Missing | PEP080 24:47

7d ago24:47

24:47

From Surcharging To Dual Pricing: How Small Businesses Stay Compliant And Keep Customers Hidden fees at checkout aren’t just frustrating—they’re risky. We dive straight into the real-world mechanics of pricing programs that merchants use to offset card costs and explain why the lines between surcharging, cash discounting, and dual pricing aren’t as…

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Easy Way To Create Great Sales Stories, With Tom Ruwitch

41m ago

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A lot of people struggle with email marketing. Today’s special guest, Tom Ruwitch, has been at it for a quarter of a century… and he’s discovered some pretty interesting things about using stories to sell, as well.In 2001, Tom founded an email marketing business called MarketVolt. This was very early in the online business revolution.His company li…

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The Creator of MakeLoveNotPxxn Joins Us | Biz To Biz Podcast 39:32

7d ago39:32

39:32

The Biz to Biz Podcast with Allen Kopelman Guest: Cindy Gallop – Founder of MakeLoveNotPorn Premieres Friday at 6 PM EST In this powerful episode, host Allen Kopelman sits down with the legendary entrepreneur and changemaker Cindy Gallop, founder and CEO of MakeLoveNotPorn — a groundbreaking social sex platform redefining how we talk about sex, rel…

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Vertical vs General Solution Strategy 35:01

6h ago35:01

35:01

As the payments landscape continues to evolve, how should ISOs, agents, and software providers approach 2026—by going all-in on vertical-specific solutions or by refining generalized offerings that can serve a wider market?In this solo episode, James Shepherd shares hard-earned insights from his experience running both CCStorage, a vertical-specifi…

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Dual Pricing v Cash Discount: Surcharging Mistakes That Trigger Fines | with Supersonic POS | PEP079 23:10

11d ago23:10

23:10

Cash Discount ≠ Compliance: Dual Pricing, Debit, and the MATCH Hangover (with Mahdi Hussein, Supersonic POS) (https://supersonicpos.com/) Ever been told “it’s just a cash discount” only to have a secret shopper’s photos tell a different story? This episode strips the buzzwords down to the brass tacks payments professionals actually live with: the l…

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The Future of Live Shopping and Digital Retail with John Roman 37:57

6d ago37:57

37:57

What happens when you sell your company, then buy it back to take it private again? We sit down with John Roman, CEO of Battle Brands, to unpack the bold moves behind Battle Box’s rise—from a Facebook-fueled launch to an eight-figure portfolio, a high-profile acquisition, and a decisive buyback that reset the roadmap on his terms. John walks us thr…

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What is Employee Engagement and How to Make it Better with Ronan Wall from Dosen 40:21

4d ago40:21

40:21

"Lost productivity due to disengagement is $8.8 trillion annually." Today we sit down with ⁠Ronan Wall⁠, CEO of ⁠Dosen⁠ (⁠www.dosen.io⁠) for a fascinating and fun conversation about what really matters in business: people. We get into the weeds about the challenges companies face with employee engagement and why the old school, authoritative manage…

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AI: The Bigger Picture, with Sam Woods

3d ago

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As we record this in mid-October, the world has without a doubt gone absolutely bonkers over AI.People are making all kinds of extreme predictions: Some see a heaven on Earth in a future with AI, and others confidently predict unmitigated disaster.But how many of these people are talking from actual in-the-trenches experience? Who can take the long…

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Revolutionizing Payments with Payroc POS — Featuring Alec Overly 43:14

15d ago43:14

43:14

In this episode of The Biz To Biz Podcast, host Allen Kopelman sits down with Alec Overly from Payroc POS to talk about the future of payment processing and point-of-sale innovation. 💳 They dive into how Payroc POS is helping businesses streamline transactions, improve customer experiences, and adapt to the fast-changing world of fintech. Alec shar…

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Financing Point of Sale Hardware (with Leasing) 37:13

6d ago37:13

37:13

This week on the Merchant Sales Podcast, James Shepherd revisits a topic many thought was long gone — leasing. With today’s advanced and often expensive POS hardware, leasing is once again becoming a smart tool for ISOs and agents to close deals and increase adoption.James sits down with Robert Ensminger to discuss modern leasing strategies, real-w…

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Why Your “Cash Discount” Program Might Be Illegal | Surcharging Dual Pricing and Debit | PEP077 22:06

9d ago22:06

22:06

Surcharging, Dual Pricing, and Debit: The Compliance Traps No One Warns You About Hidden fees, stacked fines, and a maze of rules—merchant pricing isn’t just a line on a receipt, it’s a legal and operational minefield. We dive into the real differences between dual pricing and cash discounting, why debit transactions should not be treated like cred…

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Candor Over Clever: The Sales Edge Most In Payments Ignore | Field Guide for ISOs & Agents | PEP076 22:17

9d ago22:17

22:17

Candor Over Clever: How Honesty, Software, and Solid Contracts Build Real Payments Businesses In a market where scripts and “solutions” blur together, candor is the unfair advantage. This episode features JJ Sedor of Paymint Solutions (https://www.paymintinc.com/)—a former construction-business owner turned ISO CEO—who wins by telling the truth, le…

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Secrets of Coaching Copywriters, With Matthew Volkwyn

21d ago

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Our guest today does something I’ve been looking for in a guest on this podcast for a long time–he helps beginning copywriters get started and become success.Matthew Volkwyn is a coach, copywriter, marketer and entrepreneur. He doesn’t just talk the talk; he walks the walk.Matt has helped dozens of business coaches rapidly grow their own businesses…

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Leadership, Growth, and the Power of Connection with Business Leader Priya Lakshminarayanan 30:03

22d ago30:03

30:03

🎙️ B2B Vault: The Biz-to-Biz Podcast with Allen Kopelman Are you ready to unlock the secrets of business growth, innovation, and financial success? Welcome to B2B Vault: The Biz-to-Biz Podcast — the essential show for entrepreneurs, business owners, and leaders who want to stay ahead in today’s fast-changing business landscape. Hosted by Allen Kope…

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Selling Field Service Merchants | Live Event Recap 42:36

21d ago42:36

42:36

Don’t miss the replay of our live event where James Shepherd, Jon Shirey, and Gabe Pinchev introduced a powerful new opportunity for agents and ISOs: reselling FieldPulse through the Full Stack Payments app.You’ll see how FieldPulse helps contractors in industries like HVAC, plumbing, and electrical manage scheduling, invoicing, and payments—all in…

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Surcharging Fines Without Findings: Dual-Pricing Compliance Playbook: Signs, Receipts, You | PEP075 20:19

13d ago20:19

20:19

Fines Without Findings: Surcharging Rules, Real Penalties, and How to Stay Out of the Crosshairs Join Christopher Dryden, Leo Arzumanyan, and Jeremy Stock of Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/) as they discuss how merchants are getting hit with four- and five-figure “surcharging violations”—and no one will say what …

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AI Agents at Checkout: Are You Ready for Bot-Driven Commerce | Agentic Payment Transactions | PEP074 32:36

17d ago32:36

32:36

AI Agents at Checkout: Automation, Authenticity, and the Next Wave of Payments What happens when AI agents start shopping and paying on our behalf—while merchants still have to trust the identity behind every transaction? In this special deep dive with Kevin Woodward of Digital Transactions (https://www.digitaltransactions.net/), hosted by Christop…

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The Power of Safety Stock in E-Commerce Success with Randy Thebeau 44:20

18d ago44:20

44:20

Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazon Tired of guessing your way through stockouts, overstock, and Amazon’s ever-shifting fees? We sat down with Randy Thebeau—programmer, analyst, Amazon seller, and former 3PL owner—who turned years of warehouse chaos into SKU Compass, a pr…

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Don't Just Dream: How One of my Analysts is Hacking His Way into a New Career 54:50

20d ago54:50

54:50

"In your 20s, take risks. You have time to change your plan or celebrate." Today on the show I sit down IN PERSON with former employee of my Evan Callaghan and catch up on life's wild pivots—all the way from the trenches of fraud analysis to the world of data engineering. Evan shares the hilarious and often chaotic story of moving to L.A. on an imp…

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Change Drives Payments & Your Choices Decide Survival | Smart Growth Safer Deals | Special Ep PEP073 23:41

19d ago23:41

23:41

This special episode flips the script. Instead of hosting, James Huber, Esq.—Managing Partner of Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/) and co-host of The Payments Experts Podcast—steps into the hot seat as the guest, interviewed by Rob Hoblit, Chief Revenue Officer at NMI (https://www.nmi.com/), during one of their in…

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The Missing Piece in Copy Brainstorming

29d ago

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Have you ever been in a meeting where people are brainstorming ideas, and each idea is more idiotic and off-target than the last one?It has happened to all of us.And if you’re an experienced copywriter, sometimes it’s hard to bite your tongue.Because the cheerful but inexperienced leader of the meeting has announced a rule:“There are no bad ideas!”…

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Roger McNamara From Visa Joins Us Again | Biz To Biz Podcast 39:08

30d ago39:08

39:08

Roger McNamara is the Director of B2B Acceptance for Visa Inc. in the U.S. With over 30 years of experience in the payments industry, Roger has held leadership roles including President of Guide2Interchange and Director of Business Development at American Express. Throughout his career, he has driven major card acceptance initiatives across a wide …

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Behind the Scenes: Building Strategic Vertical Partnerships 54:26

28d ago54:26

54:26

In this week’s episode, James Shepherd takes listeners behind the curtain of a new strategic partnership between Netevia and Stackably—a collaboration designed to target three highly specific verticals through custom-built technology and focused marketing.James is joined by Ben Shirey, who leads Stackably, and Isail Flores from Netevia, who brings …

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Inside Payments Since 2003: Digital Transactions Sr Editor Kevin Woodward Discusses Industry Now | PEP072 34:09

29d ago34:09

34:09

Risk keeps moving even when the rules look settled. We sat down with Kevin Woodward, senior editor at Digital Transactions (https://www.digitaltransactions.net/), to trace where the real pressure is building in payments: Visa’s VAMP and its oversight shift, tokenization that works until it doesn’t, and AI that can help teams underwrite faster witho…

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The Truth About Making Money on Amazon with Andy Isom 44:47

24d ago44:47

44:47

Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazon Tired of hearing that Amazon FBA is “over”? We unpack why the opportunity didn’t die—it evolved—and how smart operators are winning by pairing founder-led insight with ruthless execution. Our guest, veteran seller and agency founder And…

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The VAMP Era: Why Your Merchant Portfolio May Be Riskier Than You Think | Sound Commerce | PEP071 20:26

1M ago20:26

20:26

The VAMP Era Is Here: What Payments Pros Must Know Before It’s Too Late Think MATCH was hard to navigate? VAMP just rewrote the risk rulebook. In this high-impact episode, Christopher Dryden, Esq., and COO, Jeremy Stock, sit down with Matt Steinbrecher of Sound Commerce (https://sound-commerce.com/) to unpack the hidden compliance traps now emergin…

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Show Your Prospect A Compelling Future

24d ago

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Legendary NY Yankee Yogi Berra said it best:“It’s tough to make predictions, especially about the future.”He’s right, you know.But there’s one important exception, and I don’t blame Yogi because, as talented a player and a coach as he was, Yogi wasn’t a copywriter.So he didn’t know about the important exception we’ll talk about today: showing your …

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Bookkeeping Made Easy for Business Owners With Danielle Hayden 29:23

1M ago29:23

29:23

In this episode, I sit down with Danielle Hayden — a passionate accounting strategist and co-founder of Kickstart Accounting — to dig into the real talk about financial clarity, scaling your business, and building systems that give you freedom instead of stress. In this conversation we cover: How to overcome common financial fears that stall busine…

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Unlock Enterprise Restaurant Deals with Micros | Live Event Recap 1:04:25

1M ago1:04:25

1:04:25

Don’t miss the replay of our live event where I sat down with Jon Shirey, CEO of Full Stack Payments, and Greg Olesnycky, Founder & CEO of Micros Restaurant Systems, to unveil a powerful new partnership built for the enterprise restaurant space.In this session, we explored how agents can now access high-volume and multi-location restaurant accounts…

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VAMP is Here: The Risk Game Just Changed: Are You Ready for Visa's New Rules? | PEP070 25:02

1M ago25:02

25:02

Q4 is Here. VAMP Is Live. The Risk Game Just Changed. Welcome to the new frontier of merchant risk management. With Visa’s Acquirer Monitoring Program (VAMP) now officially live, the underwriting, compliance, and dispute mitigation landscape is shifting fast—and merchants, ISOs, and Payfacs who aren’t already adapting may find themselves in hot wat…

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Navigating the VAMP Landscape: What Merchants Need to Know in October! 39:57

1M ago39:57

39:57

By Jordan Harris

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Financial Copy U - The Inside Story, With Nick O’Connor

1M ago

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A little over a month ago we did a last-minute podcast about an audacious experiment our special guest today, Nick O’Connor, did with Glenn Fisher and the financial publishing giant Marketwise:Glenn told us how they put together a special program called Financial Copy U, which would train 12 copywriters ABSOLUTELY FREE on how to write copy for fina…

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Sam Imperati, The Attorney That Fights For Your Business! | Biz To Biz Podcast 32:25

1M ago32:25

32:25

In this episode of B2B Vault – The Biz To Biz Podcast, host Allen Kopelman welcomes Sam Imperati from ICM Resolutions to talk about practical strategies for resolving business and organizational conflicts. Sam shares how his coaching program helps leaders, executives, and family businesses navigate disputes quickly—often in 30 days or less. Unlike …

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Stackably - The Future of Merchant Sales | Live Event Recap 44:52

2M ago44:52

44:52

Don’t miss the replay of our live event where James Shepherd, Jon Shirey, and Ben Shirey introduced Stackably—a new brand built to help agents win and retain more merchant accounts.You’ll get a first look at Payment Stack, a simple, all-in-one solution with free hardware, software, dual pricing, and native apps for both merchants and their customer…

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Why Smart ISOs Don’t Get Locked In | Build Optionality Into Your Payments Stack with NMI | PEP069 16:48

2M ago16:48

16:48

NMI’s message is clear: you don’t need to lock into a single processor or bank to scale. With modular tools and real-time control over key systems, ISOs, PayFacs, and software platforms can adapt faster, negotiate stronger, and retain full ownership of their merchant relationships. Whether you're building a payments stack from scratch or optimizing…

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Why Net Income Matters More Than Revenue with Taylor Holiday 47:34

2M ago47:34

47:34

Behind every successful e-commerce business lies a crucial truth that most founders miss: profit matters more than revenue. Taylor Holiday, CEO of Common Thread Collective, knows this firsthand. After transitioning from professional baseball with the New York Yankees to the world of e-commerce, he discovered that building sustainable online busines…

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Why “Set It and Forget It” Is Costing You in Merchant Processing | Guest Rob Hoblit of NMI | PEP068 16:33

2M ago16:33

16:33

The rules of payments are changing—often mid-transaction. Are you ready? In this episode number 68 of The Payments Experts Podcast, we break down the silent killers of merchant profitability: compliance gaps, outdated integrations, and poorly configured gateway flows. Managing partner of Global Legal Law Firm, James Huber, is joined by NMI (https:/…

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Building Belief In Copy, With Nathan Fraser

2M ago

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It’s the sure-fire strategy that makes you overconfident.It looks like this:The copy’s loud. Aggressive. Alpha-male on a double dose of adderall. It’s practically SCREAMING at you to buy.And you know what?Sometimes it works.But not most of the time. Especially these days.Hyper-aggressive copy is just a huge risk you don’t want to take.And here’s wh…

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Inside the Mind of Allen Kopelman: Business Insights & Services 33:26

2M ago33:26

33:26

🎙️ B2B Vault: The Biz-to-Biz Podcast with Allen Kopelman Are you ready to unlock the secrets of business growth, innovation, and financial success? Welcome to B2B Vault: The Biz-to-Biz Podcast — the essential show for entrepreneurs, business owners, and leaders who want to stay ahead in today’s fast-changing business landscape. Hosted by Allen Kope…

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Stablecoin Payments, B2B Shifts & POS Sales Strategies 43:12

2M ago43:12

43:12

Stablecoin is more than hype—it’s creating real opportunities in high-risk and e-commerce. In this episode, James Shepherd sits down with Stan Pacovsky of Payment Servers to explore how stablecoin payments are being applied today and what the future could look like.Then, Patti Murphy joins James for Today in Payments with insights on the latest ind…