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Chargebacks Podcasts

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Welcome to PayPod, a show that explores the fast-changing world of payments and fintech. The show features interviews with leaders and entrepreneurs in the payments and fintech industries. Each episode, you’ll hear an interview directly with a leader of the payments industry. We talk with fintech entrepreneurs, security experts, mobile developers, eCommerce pros, and more... From credit card processing to bitcoin... from retail point of sale systems to cutting edge digital payments software… ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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B2B Vault: The Biz-to-Biz Podcast with Allen Kopelman Welcome to B2B Vault: The Biz-to-Biz Podcast — the go-to show for business owners, entrepreneurs, and innovators who want to stay ahead of the curve in today’s rapidly evolving business world. Hosted by Allen Kopelman, a seasoned entrepreneur and fintech expert with over 25 years of experience, this podcast dives deep into the strategies, technologies, and industry shifts that are transforming how businesses operate, grow, and scale. Each ...
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Small Business Rundown

National Federation of Independent Business (NFIB)

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NFIB, the leading advocacy group for Small Business, brings on experts to discuss and analyze current issues that directly affect small businesses across the nation.
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Welcome to PCN Podcasts! In Check with Fintech is our series which focuses on all things related to payments, fintech, blockchain, cybersecurity, and e-commerce. Our other series Work It Out focuses on the stories of leaders and experts with a wide range of insights for our audience. From start-ups to global brands, we dive into the ins and out of their industries to work out their formulas for success.
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The Financially Legal podcast provides inspiration and tactical advice for entrepreneurial, mission-driven lawyers. Hosted by the Emery Wager of Confido Legal, Financially Legal explores issues at the intersection of finance and the business of law.
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Join us on Dojo.live as we explore how organizations can adapt for the future with the latest solutions and inspirational stories directly from industry experts. Our video podcast features C-level leadership sharing insights and lessons learned from the forefront of the Travel and Hospitality Technology sector. Don't miss your gateway to driving the Travel & Hospitality industry forward with Dojo.live! Check out our sponsor's Travel & Hospitality page for more information: Encora Travel & Ho ...
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True Fraud

The Reach Network

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Payments fraud doesn't begin and end with stolen credit cards. There are sophisticated international networks of criminals who dedicate their entire lives to scheming and scamming merchants and consumers for every cent that they can extract. But there are also experts in the payments fraud field who are actively fighting back. True Fraud features real-life stories of the battles that are raging across the world, one transaction at a time.
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The Monetization Matrix podcast with Kristian Hansen offers insights on payment and subscription strategies to monetize products and services through the lens of growth. It covers everything from payment optimization to internationalization, churn reduction, and aims to benefit businesses of all sizes. Hosted by an industry expert with over 15 years of Silicon Valley experience, this series aims to boost ROI and provide valuable growth insights.
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This is the personal account of DadGotGame, broadcaster of video games on the internet and builder of community, and family. Daily account of the journey into broadcasting, the trials and tribulations, thoughts on faith, family, love and life. I stream on Twitch on M / W / F nights from 4 - 10 PM CST and Saturday from 9 AM - 3 PM CST, join us for the fun! STAY CONNECTED: Twitter: https://twitter.com/dadgotgametv Twitch: https://www.twitch.com/dadgotgametv Insta: https://instagram.com/dadgotg ...
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How do I grow my business? How do I have time for my family and self? Am I really able to do this? Yes, yes you are. Welcome to the Business Bites podcast where you will get guidance, support and direction to help you create a real business to have a real life. The biggest takeaway is how to strategically maneuver away from the “hustle to success” culture. Spending more resources of time, money and energy is not the way to create a real business AND have a real life at the same time. While R ...
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Chargebacks are costing merchants billions and most still don’t have a system built to win them back. In this episode of In Check with Fintech, host Rogier Rouppe van der Voort sits down with Roenen Ben-Ami, Co-Founder and Chief Risk Officer at Justt, to unpack the $180B friendly fraud problem, why first-party misuse is rising, and what it takes to…
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In this episode of dojo.live, we welcome Marty Williams, Senior Vice President of Business Development at Chargeback Gurus. This conversation dives into the evolving chargeback landscape—and why hospitality brands need more than just reactive fraud tools to stay ahead. Marty explains how rising guest expectations around flexibility, refunds, and al…
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Today’s guest is Brad Kennedy, Senior Director of Business Solutions Strategy at Orlando Health. Brad joins Emerj Senior Editor Matthew DeMello to explore what it takes to implement AI across a complex care environment. From improving patient experience to easing clinician burdens, Kennedy highlights the need for precision, transparency, and collab…
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In this episode of the Biz To Biz Podcast, we dive into the future of business intelligence with Sarah Kabakoff, CEO of Genetica, and a driving force behind intelligent automation in modern industries. With a deep background leading revenue and product strategy at AI-driven SaaS startups, Sarah and her team have spent the last decade transforming o…
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Episode Topic: Graham Krizek, Founder of Voltage, joins PayPod to discuss how the Lightning Network is transforming Bitcoin from a slow and expensive currency into a scalable, real-time payment solution. He explains how Voltage helps businesses adopt Lightning infrastructure easily, and how trends like AI and stablecoins are pushing Bitcoin into ma…
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Today’s guest is Raheel Retiwalla, Chief Strategy Officer at Productive Edge. Productive Edge is a digital transformation consultancy specializing in healthcare that helps payers, providers, and health tech companies use data to streamline operations, reduce costs, and improve outcomes. Raheel returns to the program to outline how agentic AI is hel…
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Today’s guest is Emily Nguyen, Head of Industrials at Palantir Technologies. Emily joins Emerj Editorial Director Matthew DeMello to discuss how Project Warp Speed is helping manufacturing leaders scale AI rapidly and effectively. She breaks down the key values driving successful AI adoption — including mission focus, first-principles thinking, and…
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Episode Topic:Jarek Sygitowicz, co-founder of Authologic, joins PayPod to discuss how digital identity is being reinvented. From legacy systems to identity wallets and AI-enhanced security, Jarek maps out how businesses can stay compliant, secure, and conversion-optimized in a rapidly evolving digital landscape. Lessons You’ll Learn: Why traditiona…
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In this episode, renowned business strategist Richard Kaye shares expert insights on how to maintain strong and effective public relations in today’s competitive marketplace. Learn the core principles of successful PR, common pitfalls to avoid, and actionable strategies to enhance your company’s reputation and visibility. Whether you're an entrepre…
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Today’s guest is Kevin Kiley, President of Airia. With extensive experience helping large enterprises implement secure and scalable AI systems, Kevin joins Emerj Editorial Director Matthew DeMello to explore how agentic AI is reshaping enterprise workflows across industries like financial services. He explains how these systems differ from traditio…
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Episode Topic: Baxter Lanius, CEO of Alternative Payments, joins PayPod to discuss the slow adoption of modern payment methods in the B2B sector, the role of AI in speeding up invoicing, and how alternative payment solutions can help businesses get paid faster. Baxter also explores the intersection of fintech and industries like construction and lo…
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Two NFIB members attending NFIB’s annual Fly-In event in Washington, D.C., explain why they took time away from their business to come to Capitol Hill to meet with lawmakers. Small business owners Shad Hall and April Meier discuss what may happen if the 20% Small Business Tax Deduction expires at the end of the year and the need to repeal unconstit…
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Today’s guest is Charles Pointer, Vice President of Bank Operations at Commerce Bank — a community bank with 160 years of history providing personalized financial solutions to individuals and businesses. Commerce Bank combines a people-first approach with a growing appetite for modernizing customer service through technology. With over 20 years of …
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¿Cómo pueden los DMOs (Destination Marketing Organizations) y los hoteles convertirse en aliados estratégicos a través del uso inteligente de tecnología y datos? Bianca Porto Barga es una profesional con más de 20 años de experiencia en la industria de la hospitalidad y tecnología. Actualmente, es Gerente Senior de Ventas en Amadeus Hospitality, do…
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Today’s guest is Dr. Ankur Sharma, Head of Medical Affairs for Medical Devices and Digital Radiology at Bayer. Dr. Sharma joins Emerj Editorial Director Matthew DeMello to explore the complex intersection of AI, medical devices, and data governance in healthcare. Dr. Sharma outlines the key challenges that healthcare institutions face in adopting A…
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Episode Topic: Willem Schroé, founder of Botanix Labs, joins PayPod to reveal how Bitcoin is becoming the foundation for a decentralized financial future. Learn how Ethereum-style smart contracts and DeFi applications are now possible on Bitcoin via the Spiderchain—without giving up Bitcoin’s security or decentralization. Lessons You’ll Learn: How …
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On this episode of The Biz To Biz Podcast, Matt McTeague shares how his software is supporting and evolving the adult industry, offering valuable insights from his years of experience. Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/…
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Episode Topic: Daniel Schalla from Mattermost joins PayPod to discuss how financial institutions can better prepare for and respond to cybersecurity incidents. With tools designed for secure collaboration and workflow management, Mattermost helps companies meet regulatory demands while ensuring that they remain in control of their data. Lessons You…
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In this episode of dojo.live, we sit down with Jill Wilder, President of Aptech, to explore how hotels can modernize their financial operations—without overwhelming teams or abandoning the tools they know best. As guest-facing innovation takes center stage, Jill makes a strong case for why budgeting, forecasting, and financial clarity deserve just …
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Today’s guest is David Glick, Senior Vice President of Enterprise Business Services at Walmart. Walmart is one of the world’s largest retailers, serving millions of customers through thousands of physical stores and online platforms. David joins Emerj Editorial Director Matthew DeMello to share practical lessons from Walmart’s experience building A…
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How can AI and data-driven insights help hotels meet rising traveler expectations—without overwhelming their teams? In this episode of dojo.live, we sit down with Katie Moro, Vice President of Data Partnerships at Amadeus Hospitality, live from the HITEC 2025 show floor. The conversation explores how AI is reshaping hotel operations through tools l…
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How can hotels harness AI to enhance guest experiences—without breaking what’s working behind the scenes? In this episode of dojo.live, we sit down with Frank Trampert, Senior Vice President and Global Managing Director of Community Sales at Sabre Hospitality Solutions, to explore how hotels can adopt artificial intelligence in ways that elevate—no…
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How can a fully connected, cloud-based tech stack unlock better guest experiences and smarter hotel operations? In this episode of dojo.live, we sit down with Tanya Pratt, Global Vice President of OPERA Cloud Strategy and Product Management at Oracle Hospitality. Recorded live at HITEC 2025, this conversation unpacks what the next generation of hos…
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How can hotels modernize revenue strategies with AI—without losing sight of human insight or control? In this episode of dojo.live, we’re joined by Mark Lewis-Brown, President, and Estella Hale, Vice President of Commercial Strategy at Zucchetti North America, for a timely conversation on the evolution of revenue management in hospitality. Recorded…
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Today’s guest is Annabel Romero, Specialist Leader focusing on AI for Drug Discovery at Deloitte and a structural biologist by training. Deloitte is a global consulting firm known for its work in digital transformation, data strategy, and AI adoption across regulated industries. Annabel joins Emerj Editorial Director Matthew DeMello to explore how …
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How can hotels unlock the full potential of ancillary revenue through smarter guest journey orchestration? In this episode of dojo.live, we welcome Shawn Tarter, Founder and CEO of RealTime Reservation, for a practical conversation on optimizing the guest journey through unified ancillary service management. As travelers demand more personalized, s…
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What does it really take to future-proof your hotel tech stack—and where does access control fit in? In this HITEC 2025 episode of dojo.live, we’re joined by Nicolas Aznar, President, Americas at Vingcard, for a forward-looking discussion on access innovation, tech integration, and the evolving role of security in the guest experience. From the deb…
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What does true personalization in hospitality look like—and how can tech help hotels deliver it at scale, without sacrificing the human touch? In this episode of dojo.live, we sit down with Michael Coscetta, President of Mews, for a forward-looking conversation on how the hospitality industry is rethinking the guest experience from check-in to chec…
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How can AI and smarter payments help hospitality procurement teams reduce friction, cut costs, and unlock strategic value? In this episode of dojo.live, we sit down with Phil Beck, General Manager of Payments, and David Schloss, General Manager of Payments at BirchStreet Systems, to explore how AI and digital transformation are reshaping procuremen…
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Today’s guest is Yunke Xiang, Global Head of Data Science for Manufacturing, Supply Chain, and Quality at Sanofi. Yunke joins Emerj Editorial Director Matthew DeMello to discuss the challenges that slow AI adoption in life sciences manufacturing, highlighting how fragmented data systems and legacy infrastructure create hurdles for AI initiatives. I…
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Episode Topic: Joris Delanoue, co-founder and CEO of Fairmint, joins PayPod to explain how blockchain is disrupting private equity and fundraising. With cap tables becoming programmable, Fairmint is helping founders, investors, and communities escape legacy systems and embrace decentralized, on-chain ownership. Lessons You’ll Learn: Why today’s pri…
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Thank you Marc Joseph for joining us! Marc Joseph is a dynamic executive leader with 30+ years of experience driving success in sales, marketing, and operations across e-commerce, B2B, and retail. Known for launching record-breaking programs, leading SaaS sales, and developing strategic market plans, Marc is a proven force in capturing competitive …
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How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific? In this episode of dojo.live, we sit down with David Chestler, President, and Daniel Johnson, Strategic Advisor – EMEA, of ProVision Partners to challenge outdated consulting models and explore the future of strategic enabl…
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What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape? In this episode of dojo.live, we’re joined by Gregg Hopkins, President of Get Hoppy Consulting. This conversation takes a hard look at the traditional consulting model in hospitality—and why it often fails to deliver lasting value. Gregg shares…
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Episode Topic: Megan Knab, CEO of Franklin Payroll, joins PayPod to talk about the evolution of payroll and payments in a crypto-native world. From overcoming debanking to leveraging programmable payroll, Megan outlines a clear vision for a decentralized financial infrastructure powered by stablecoins and blockchain. Lessons You’ll Learn: How deban…
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Today’s guest is Tim Burge, Director at Aquant. Aquant is an AI platform built for service teams that maintain and repair complex equipment. It gives clear, accurate answers to service questions — from basic fixes to deep diagnostics — so field techs, call centers, managers, and customers can get to solutions faster. Used by top manufacturers like …
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In this episode of the ‘AI in Business’ podcast, Principal Group Product Manager Will Guyman of Microsoft and Senior Director Lyndi Wu of NVIDIA explore how healthcare providers are deploying AI at scale to drive clinical and operational transformation. With host Matthew DeMello, they discuss the combined power of NVIDIA’s GPU acceleration and Micr…
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NFIB Member and Pennsylvania small business owner Jim Crooks joins Beth Milito, Vice President and Executive Director of the NFIB Small Business Legal Center to explore the complexities of the Americans with Disabilities Act (ADA), website compliance, and how lawsuits associated with the ADA could affect your small business. They also dive into ste…
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Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance? In this episode of dojo.live, we welcome Custódio Barreiros, Founder & CEO of EIP MGT (Everything is Possible Management Company). With deep roots in hotel operations and a sharp eye for tech strategy, Custódio brings a refr…
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Enterprise leaders are no longer asking if they should adopt AI — the question is how to do it effectively. In this episode, Emerj Editorial Director Matthew DeMello speaks with James Raybould, SVP and GM of Turing Intelligence at Turing, about what distinguishes successful enterprise AI deployments from stalled pilots. Turing is one of the world’s…
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How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event? In this episode of dojo.live, we’re joined by Ira Vouk, hospitality tech consultant, author, and founder of Hospitality 2.0 Consulting. With HITEC on the horizon, Ira shares practical strategies for turning conferences i…
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In this second of a two-part series, Nick Lewis, Managing Director for the High Risk Client Unit at Standard Chartered Bank, returns to the AI in Business podcast to unpack the ongoing transformation of anti-financial crime efforts in an increasingly digitized world. In this episode, Nick and Emerj Editorial Director Matthew DeMello examine the per…
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Riley Bangerter, founder of Aacadia Payments (https://aacadiapayments.net/), takes us on a fascinating journey through the evolving payment processing landscape, sharing his unique path from stockbroker to payment expert following the 2008 financial crisis. • Entered the payments industry seeking residual income after the 2008 financial crisis coll…
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