Go offline with the Player FM app!
No Shortcuts: How BONANA Earned HubSpot’s Customer-First Award in Under 2 Years
Manage episode 489461494 series 3268081
Jasey Tielen built BONANA to do what most partners only talk about—drive real customer impact. In just two years, BONANA won HubSpot’s Customer-First Award in EMEA. How? By aligning people, process, and data, especially as AI transforms how we work.
In this episode, Sarah and Jasey get into:
What it means to be a “trusted advisor” in today’s ecosystem
How to build trust without custom code or flashy hacks
Why services firms are best positioned to lead the AI transition
For anyone navigating the complexity of upmarket growth, shifting expectations, or the messy middle of AI adoption—this conversation is a breath of fresh air.
132 episodes
Manage episode 489461494 series 3268081
Jasey Tielen built BONANA to do what most partners only talk about—drive real customer impact. In just two years, BONANA won HubSpot’s Customer-First Award in EMEA. How? By aligning people, process, and data, especially as AI transforms how we work.
In this episode, Sarah and Jasey get into:
What it means to be a “trusted advisor” in today’s ecosystem
How to build trust without custom code or flashy hacks
Why services firms are best positioned to lead the AI transition
For anyone navigating the complexity of upmarket growth, shifting expectations, or the messy middle of AI adoption—this conversation is a breath of fresh air.
132 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.