"We’re removing the blind spots that cost brands time and money."

In this Luminous Product Update, Jared and Billy highlight how Luminous now auto-assembles products at receipt, values in-transit inventory with precision, and reconciles stock across every location in one report. Plus, they unpack new returns management tools that integrate directly with Shopify, and a smarter cost allocation engine for split shipments.
Meet Jared Ward and Billy Bush

Jared Ward, founder and CEO of Luminous, built the platform to give ecommerce operators a single, reliable system for scaling without the operational drag of manual processes. With a background in DTC and sourcing, Jared brings firsthand experience in solving fragmented supply chain workflows.

Billy Bush leads product strategy at Luminous, blending deep expertise in experience design with a decade of product-market fit and systems thinking. His work ensures Luminous delivers practical, high-impact tools that bridge the gap between supply chain complexity and operational clarity.