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View From The Wing's Gary Leff
Manage episode 465111382 series 3002119
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When people say that someone needs no introduction, we think they're talking about View From The Wing's Gary Leff. He is one of the world's foremost experts in miles, points, and frequent business travel.
Gary talks with us about the math behind airline loyalty programs, how he comes across the strangest stories in travel, the differences between airlines and hotels when they start co-branding with partners, how airlines define their "best customers" and way, way more.
Chapters
1. View From The Wing's Gary Leff (00:00:00)
2. The Loyalty Wars and Airline Stories (00:00:07)
3. Airline and Hotel Business Models (00:15:18)
4. The Economics of Loyalty Programs (00:22:45)
5. Elite Benefits of Concierge Key Membership (00:31:55)
87 episodes
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