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While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.

This short one minute welcome will set the stage for Louis Feuer's many podcast and provide you information for contacting Louis about programs for your business colleagues. Visit www.DynamicSeminars.com for more information.