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EP 270 Vendor Break-ups: When Staying Costs More Than Leaving

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Manage episode 480985154 series 2600502
Content provided by Paco Lebron and Rick Smith and Paco Lebron. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paco Lebron and Rick Smith and Paco Lebron or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of MSP Unplugged, we dive into a topic every MSP faces eventually: when it’s time to part ways with a vendor. Whether it’s poor support, broken promises, rising costs, or lack of innovation, sticking with the wrong vendor can hold your business back. We discuss the warning signs that it’s time to reevaluate the relationship, how to assess the real cost of staying, and the steps to take for a smooth transition. We also share personal experiences and tips on navigating tough conversations, maintaining professionalism, and protecting your clients during a switch. Key takeaways:
  • Red flags that signal a vendor relationship is failing
  • How to measure the cost of inefficiency vs. loyalty
  • The right way to plan and execute a vendor transition
  • Why staying too long can damage your service and reputation
If you’ve ever wondered whether it’s time to make a change—or how to handle one—you won’t want to miss this episode.

Full Video Podcast Link: https://youtu.be/ROEItkZiLy4

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Connect with us!

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks

Email: [email protected]

Rick Smith from Renactus Technology

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

  continue reading

210 episodes

Artwork
iconShare
 
Manage episode 480985154 series 2600502
Content provided by Paco Lebron and Rick Smith and Paco Lebron. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paco Lebron and Rick Smith and Paco Lebron or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of MSP Unplugged, we dive into a topic every MSP faces eventually: when it’s time to part ways with a vendor. Whether it’s poor support, broken promises, rising costs, or lack of innovation, sticking with the wrong vendor can hold your business back. We discuss the warning signs that it’s time to reevaluate the relationship, how to assess the real cost of staying, and the steps to take for a smooth transition. We also share personal experiences and tips on navigating tough conversations, maintaining professionalism, and protecting your clients during a switch. Key takeaways:
  • Red flags that signal a vendor relationship is failing
  • How to measure the cost of inefficiency vs. loyalty
  • The right way to plan and execute a vendor transition
  • Why staying too long can damage your service and reputation
If you’ve ever wondered whether it’s time to make a change—or how to handle one—you won’t want to miss this episode.

Full Video Podcast Link: https://youtu.be/ROEItkZiLy4

---------------------------------------------------

Connect with us!

---------------------------------------------------

MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks

Email: [email protected]

Rick Smith from Renactus Technology

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

  continue reading

210 episodes

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