This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP Podcasts
Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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Join Abhi and Ben as they explore career paths, mistakes, and lessons learned in the IT industry.
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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This podcast helps Managed Service Providers (MSPs) resell AI + automation systems without adding staff, software, or risk. Hosted by Growth Right Solutions, an MSP veteran-built team, each episode delivers practical, white-label solutions that drive measurable business outcomes. What you’ll learn: How to launch AI-powered voice and chat assistants Systems for 24/7 lead capture, CRM sync, and booking automation How to boost MRR with workflow automation Where MSPs are seeing 2–3x resale margi ...
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IT and Cybersecurity news geared towards people involved in the IT industry including vendors, VARs, MSPs, MSSPs, SOCs, NOCs, Resellers, and other industry professionals. Our topics cover industry news, partner programs, cybersecurity, AI and more.
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast hel ...
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Lead generation automation for MSPs. Done through conversion-focused website building and PPC management.
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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Charles works with MSP's & IT business to grow with digital marketing.
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The only deep podcast covering 100% Minnesota, 100% startups, 100% tech. Starring Kathy Grayson, Paul DeBettingies, Casey Allen. Powered by the Minneapolis St. Paul Business Journal.
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Join Bryce with the Technibble MSP Podcast where we provide quick tips to get quick wins in your MSP Business
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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A podcast discussing Doctor Who-related items, more often than not in threes, whether stories, guests, or anything else. Featuring a regular team of hosts, including Kenny Smith, and David Steel (not the former Liberal Party MP, MSP and leader). Our other regular conspirators are Dr John Bollan, Stephen Day and Matt Michael, with irregular appearances from the podcast's founding father, Tom Harris (the former Labour MP). We also welcome a host of great Doctor Who guests, using "Kenny's botto ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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This is a monthly podcast hosted by Kimbley IT's founders, James and Kyle, who talk about what has happened in the business in the previous month. The perfect podcast for those interested in business and watching companies grow.
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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MSP takes you into the future. Every week we look at advances in science and technology and ask how they will change the world we live in. And discuss how we can use our power and influence to shape the society of tomorrow.
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Anxiety discussions Cover art photo provided by Efe Kurnaz on Unsplash: https://unsplash.com/@efekurnaz
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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Introducing "IT Unplugged" - your go-to podcast for all things IT, Cybersecurity, Business, and Technology! Join our experts as they break down complex topics into simple, easy-to-understand concepts. In each episode, we'll explore the ever-evolving digital landscape and provide practical insights to help your business navigate this exciting world. From cybersecurity best practices to the latest tech trends, we've got you covered. No IT jargon, no complicated explanations - just straightforw ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Religious family. Being me. Music. Tv.gay. bi nashville. Orlando. Msp. Bna
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Discussion - Relationships - Abundance - Wellness - Sensuality - Romance AND Politics when in CONUNDRUM mode! CONSCIOUSLY CREATE YOUR LIFE - Merging Metaphysics into day-to-day physical living! All tools of creation; stones, crystals, colors, STRATEGIC THOUGHT, authentic emotion - how to consciously manifest: PEACE (!) : MONEY; ROMANCE; WELLNESS; CAREER WINS - Hosted by Metaphysical Consultant, Intention Coach, Author, and former Los Angeles Radio Air Personality, Rev. Gillian V Harris, M.S. ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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A podcast about the secrets on how to build your IT business from industry veterans while learning about whiskey!
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Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!
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MSP Success with ASCII Peer Groups: David Stinner (EP 922)
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Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge. Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey. Di…
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Why being the cheapest MSP is a bad strategy
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The podcast powered by the MSP Marketing Edge Welcome to Episode 312 of the MSP Marketing Podcast with me, Paul Green. This week… Why being the cheapest MSP is a bad strategy: If your marketing strategy is to be the cheapest MSP around, what you’re actually doing is setting yourself up to attract the worst clients, who create the most noise and gen…
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MSP Growth Secrets: Unveiling the VCIO's True Role
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Are MSPs unknowingly setting themselves up for failure with their VCIO strategies? Dive into the often misunderstood role of VCIOs and uncover the truth behind strategic growth. Summary: Join us in this eye-opening episode as we explore the real impact of VCIOs on MSP growth. Brent Lacy shares invaluable insights from his vast experience in the ind…
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MSP Industry Shifts: AI Investments Rise, Flamingo Challenges RMM Costs, and Accountability Looms
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The 2025 State of the MSP Report from TechPartners reveals a rapidly evolving managed service provider (MSP) industry, with nearly half of surveyed MSPs reporting revenues below $5 million. This indicates a market ripe for consolidation, as 60% of MSPs express interest in acquiring other firms while 28% are open to being acquired. The report highli…
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Send us a text We trace how a 1999 MSP evolved from time slicing and manual admin to a process-first model that won board trust, raised ARR by 40%, and lifted satisfaction by 90% while reducing headcount. The blueprint shows why standardization and VCIO planning convert IT from cost to strategic asset. • origins in time slicing and remote support •…
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MSP Leadership & Entrepreneurship: How Will Nobles Built a Borderless Business
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From the fields to the fast lane, this is the story of Will Nobles, CEO of Vector Choice, whose journey from bulldozers to boardrooms redefines what leadership and resilience mean in the MSP world. In this candid conversation with Sunny Kaila, Founder & CEO of IT By Design, discover: How Will built Vector Choice from the ground up The 3 leadership …
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With IT Nation Connect Global only a week away, we wanted to share some of the workshops and the value frameworks play in helping shift the conversations about cybersecurity from speed and feeds to Risk. Josh Hohbein of CentrixIT to get his perspectives and why he is so passionate about helping other MSPs and their clients better understand how fra…
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#30 - From The Trenches - Domino’s Niche MSP Playbook (Ashley & Jason Radcliff)
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Ashley & Jason share how they turned years in Domino’s operations and IT into a niche MSP with national reach—built for pizza-speed SLAs. If you’re an MSP owner wondering how to specialize, price, and scale processes without losing your mind, this one’s for you. ✅ Enjoyed this episode? Like, subscribe, and share your biggest takeaway below. https:/…
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Don't Finger Point! MSP Response & Vendor Downtime After the AWS Disaster | EP136
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Welcome to the All Things MSP Podcast, Episode 136! In this episode, Justin Esgar (Owner/CEO of Virtua Computers) and producer Eric Anthony dissect a major event that shook the tech world this past week: the massive Amazon AWS/DNS failure. The hosts analyze the outage, discussing the resulting memes (like the viral Ryan Gosling smoking on a bench) …
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How XCtium Climbed to #9 on MSP 501: Russ Reeder's Vision for the Future
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📍"XTIUM's CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping their future and the journey that propelled them to rank #9 on the prestigious MSP 501 list. Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overvi…
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Episode 26 - Lessons from Building, Selling, and Starting Over (Guest: Colin Knox)
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What do you do after you’ve reached the top? You’ve achieved the dream - built the business, and made the exit. The pressure’s gone, and the question becomes - what now? In Episode 26 of The MSP Sales Podcast, Brian Gillette sits down with Colin Knox (Founder of Gradient MSP, Passportal, & MSPCentric) for a conversation that gets down to the realit…
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Greg Sharp on Agreements, Growth, and Building Real Value in Your MSP
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over those years, we learned that great service delivery isn’t just about technology, it’s about how you lead, comm…
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Fixing Ticket Noise with AI in Enterprise MSP Operations - with Steve Taczala of Impact Networking
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Today's guest is Steve Taczala, VP of Service Operations at Impact Networking. Impact Networking is a managed service provider founded in 1999, with more than 20 US offices, supporting organizations in IT, cybersecurity, and applying AI to business operations. Taczala brings extensive experience in managing MSP service operations and improving IT w…
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How Enterprise Industrial Leaders Are Applying AI to Systemic Manufacturing Problems - with Emily Nguyen of Palantir Technologies
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Today's guest is Emily Nguyen, Head of Industrials and Warp Speed at Palantir Technologies. Emily joins Emerj Editorial Director Matthew DeMello on the show to discuss the realities of AI adoption on the factory floor. Despite rapid advances in AI, many manufacturers still rely on legacy systems, siloed data, and even pen-and-paper processes. Emily…
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Unlocking ASCII Spark Success - Erez Zevulunov (EP 923)
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Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience. Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real indu…
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Dawn Sizer’s Tips for MSP Growth (EP 921)
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In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility wi…
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AI Spending Surges to $300B; Small Business Sales Rise 8% Amid Inflation and Tariff Pressures
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AI infrastructure spending is rapidly increasing, with major technology companies such as Google, Microsoft, and Amazon projected to invest over $300 billion by the end of 2025. This surge is primarily driven by the demand for data centers and GPU capacity to support artificial intelligence initiatives. While the Federal Reserve indicates that curr…
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Building an AI Ready Data Foundation for CPG Success - with Dag Liodden of Crisp
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Today's guest is Dag Liodden, Chief Product Officer and Co-founder at Crisp. Crisp combines the power of agentic AI with deep retail expertise. Over 7,000 brands leverage Crisp to manage and enrich their retail data to surface valuable insights and drive sales and supply chain performance. Dag joins Emerj Editorial Director Matthew DeMello to discu…
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How MSPs Can Stay Relevant with AI (EP 920)
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Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode …
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Brotherhood & Business: Josh Liberman (EP 919)
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Uncle Marv sits with Josh Liberman live at the ASCII Cup in Philadelphia. Josh reflects on three decades of running Net Sciences and the pivotal decision to go “all in” on managed services. Stories span global travels, challenging transitions, and heartwarming ASCII memories—including an emotional tribute to Alan Weinberger. Don't miss actionable b…
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The ASCII Effect: Joe Balsarotti (EP 918)
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Uncle Marv welcomes Joe Balsarotti, president of Software To Go and longtime ASCII board member. Joe shares a treasure trove of business wisdom from four-plus decades in IT, including how strategic vendor relationships and white-glove service drive MSP success today. Together, they honor the legacy of ASCII founder Alan Weinberger, discuss how refe…
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Kultar Khatra: Leading with Empathy and Calm Leadership
36:40
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and business partner Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. We learned that delivering great service isn’t just about technology — it’s about people, culture, and how you lead when thin…
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1
Live at ASCII Edge: Powered By Rythmz (EP 917)
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Uncle Marv streams live from the ASCII Edge event in Philadelphia, capturing the energy of the final channel gathering of the year. He’s joined by Steve Copeland from Rythmz, who shares insights on supplying Internet for live events and reflects on his journey from MSP to vendor. The episode pays heartfelt tribute to Alan Weinberger, founder of the…
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The Selacians return to menace the Second Doctor, in today's book club edition.We're taking a look at The Final Sanction, written by Steve Lyons, in which his alien cetations return, to encounted the Doctor, Jamie and Zoe.It's an interesting adventure, which features effective fixed points in time, before fixed points in time were 'a thing', plus w…
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Tax Code Changes: How MSPs Can Benefit from Bonus Depreciation and R&D Credits with Andrew Jordan
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Andrew Jordan, a CPA specializing in IT services and managed service providers (MSPs), discusses the implications of recent tax code changes for MSPs. The new legislation, referred to as the "big, beautiful bill," has introduced significant modifications, including the reinstatement of 100% bonus depreciation. This allows MSPs to write off the full…
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111. Resident Exclusive- A Guide to Apple Health App
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In this episode, Alex Reckard, technician with the Parasol Alliance Tech@Home program, gives a practical, easy-to-follow walkthrough of the Apple Health app. Designed with senior users in mind, this episode explores how the app tracks vital wellness metrics like activity, sleep, heart rate, mindfulness, and more. Alex also breaks down the powerful …
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How Agentic AI is Revolutionizing Managed Services: Insights from Industry Experts
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Agentic AI is emerging as a significant force in the managed services sector, with the potential to automate up to 80% of routine tasks. Howard M. Cohen and Karl Palachuk, both seasoned experts in the IT partner ecosystem, discussed the current confusion among Managed Service Providers (MSPs) regarding the application and benefits of agentic AI. Th…
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October is ESOP Employee Owner Month with Johan Hammerstrom
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October is ESOP Employee Owner Month An Employee Stock Ownership Plan, or ESOP, is a legal structure used in the U.S. to create an employee-owned company. Essentially, an ESOP is a type of retirement plan that invests primarily in company stock, holding the assets in a trust for the staff. Community IT is 100% employee-owned. This structure means o…
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From Theory to Practice: Quantum Computing's Impact on Security and Business by 2035
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Recent advancements in quantum computing are pushing the technology closer to practical application, with companies like Google, IBM, and ICONIC making significant strides in stabilizing quantum systems. This progress poses risks to current encryption methods, as traditional security measures may become obsolete due to quantum capabilities. The Nat…
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#31 - From the Trenches - The CIO Mindset - MSPs, Luck & Learning (Bob Coppedge)
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When former CIO Bob Coppedge, CEO of Simplex IT, joins Josh Peterson, the conversation turns into a masterclass on business maturity, luck, and the evolution of managed services. From aviation museums to model-year MSP strategies, Bob shares 45 years of perspective on what separates the techs who adapt from the ones who stall. ✅ Enjoyed this episod…
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From Managed Services To Managed Intelligence: How AI Forces A New MSP Playbook
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Send us a text We debate whether MSPs must transform into managed intelligence providers now or build methodically to avoid costly AI failures. One side argues speed and ROI are decisive; the other insists security, data governance, and infrastructure are the only path to lasting value. • the urgency case for rapid AI adoption among SMBs • the MIP …
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From Managed Services To Managed Intelligence For SMB Growth
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Send us a text We show why AI has become baseline for SMB competition and why service providers must evolve into managed intelligence partners. We map the four roles MIPs need to own and the risks of waiting as margins shrink and attackers speed up. • 88% SMB AI adoption and rising budgets • ROI linked to core goals and scale • Compounding gains fr…
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss strategies for IT professionals to finish the year on top, including sales tips, inventory reduction, and tax advantages through IRS Tax Code Section 179. They also delve into the feasibility and future of humanoid household robots, debating their practicality and c…
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Architecting Enterprise AI for Generative and Agentic Systems - with Ranjan Sinha of IBM
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As agentic AI becomes a defining force in enterprise innovation, infrastructure has moved from a back-office concern to the beating heart of business transformation. On today's episode of the 'AI in Business' podcast, Ranjan Sinha, IBM Fellow, Vice President, and Chief Technology Officer for watsonx and IBM Research, joins Emerj Editorial Director …
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451: The Eye of the Scorpion and Erimem
1:16:34
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The Eye of the Scorpion was a significant release for Big Finish.It was the first script to be produced, which had been sent through to Gary Russell, back in the days of open submissions.We speak to writer Iain McLaughlin about how it came to be, his love of Egypt, Erimem's adventures in print, and her latest outing, A Pharoah of Mars, by Jim Morti…
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OpenAI Goes For-Profit, New AI Security Threats Emerge, and Microsoft 365 Copilot Expands Features
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OpenAI has officially transitioned to a for-profit corporation, a move approved by Delaware Attorney General Kathy Jennings. This restructuring allows OpenAI to raise capital more effectively while maintaining oversight from its original non-profit entity. Microsoft now holds a 27% stake in the new structure, valued at over $100 billion, and OpenAI…
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Laptop vs. Desktop in 2025: What’s the Better Investment?
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In 2025, the line between laptops and desktops is thinner than ever—but the right choice still depends on how you work. In this episode of Act on Tech, Alex breaks down the pros and cons of each option, from performance and portability to cost, longevity, and flexibility. Whether you’re upgrading your home setup or equipping your business team, thi…
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It's official - Disney+ are out of Doctor Who, and it's back in the Beeb's full control.A new Christmas special is on the way for 2026, with a series to follow - Doctor Who is NOT dead!Kenny, Dave and Brandon Peter discuss the latest developments, with guest voices from around the world too!By Kenny Smith
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AI Assistants Mislead Users, Wikipedia Traffic Drops, and New Co-Pilots Enhance Collaboration
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AI assistants are currently misrepresenting news content 45% of the time, according to a study by the European Broadcasting Union. This research, which evaluated 3,000 responses from popular AI chatbots, including ChatGPT and Google Gemini, revealed that 31% of responses had serious sourcing issues, while 30% contained inaccuracies. Notably, Google…
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How MSPs are getting their piece of the HUGE AI+Automation Opportunity
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Send us a text MSPs are guaranteed to miss out on every opportunity they do not take.By Growth Right Solutions, llc
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What's Wrong With Distribution? - Eps 170 - LIVE - Tech Talk Show
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In a recent Tech for Techs survey, tech stores, MSPs, and callout services were asked how distributors are performing in 2025. While some reported slight improvements and others said things were about the same, on average, respondents stated that distributor performance has declined by around 6% (at time of writing). In this live show, we’ll be dis…
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Rethinking Clinical Trial Operations with AI and Remote Monitoring - with Scott Bradley of Novartis
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Today's guest is Scott Bradley, VP of AI and Innovation at Novartis. As the eighth largest pharmaceutical company in the world by revenue, Novartis' medicines reach millions of people worldwide. Their focus on the discovery and development of novel, breakthrough treatments sees them reimagining not just the delivery of said treatments, but the prac…
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Summary In this engaging conversation, Tara Rummer shares her journey from a non-technical background to becoming a key player in the MSP and SaaS industries. The discussion covers her experiences with EmmyBot, the importance of community in business, and the evolving definition of success in IT careers. Tara emphasizes the need for adaptability in…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 311 of the MSP Marketing Podcast with me, Paul Green. This week… Is your MSP wasting time on marketing?: Here’s a tactic that all pro marketers use, yet very few MSPs are even aware of. It’s going to save you time and it could even help you find a brand new client. 7 MASSIVE mistakes …
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Small Business Confidence Dips Amid Inflation; IT Spending to Exceed $6 Trillion by 2026
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Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to the latest CNBC SurveyMonkey Small Business Index. This marks an increase from 66% in the previous quarter, indicating a cautious approach to spending among small business owners. The report highlights…
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Scaling Your MSP: Why Curiosity Beats Being Right
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Ever wonder why your MSP isn't scaling as fast as you'd like? Discover the transformative power of curiosity over the need to always be right, and learn how to truly differentiate your MSP. Summary: In this episode of MSP Insider, we're cutting through the industry noise to reveal how MSPs can grow smarter by embracing curiosity and focusing on wha…
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Enhancing AI Literacy for IT Professionals: An Interview with Leslie Dewey
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Overview: In this episode of the SMB Community Podcast, hosted by James Kernan, special guest Leslie Dewey, CEO of Sweetwater Street, shares her expertise on artificial intelligence (AI). Leslie discusses her background in media and security, which led her to a passion for AI. She provides insights into AI literacy, automation benefits, and practic…
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NSITSP Spotlight: Ryan Redmond of Optrua (EP 916)
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I chat with Ryan Redmond, founder of Optrua and a long-time advocate for smarter sales, better systems, and industry progress. Ryan walks us through his background in CRM and ERP, shares why MSPs struggle with sales automation, and explains the challenges facing IT professionals when adopting Microsoft Dynamics and integrating it with existing busi…
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Reflections on Service Delivery: Nick & Jeni Clift on Lessons That Shaped Ctrl-Alt-Deliver
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. This episode is a little different — it’s just the two of us behind the microphones. We’ve revisited some of our fa…
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We're back in the era of the First Doctor, as we take a look at the BBC PDA Ten Little Aliens.Featuring the Doctor, Ben and Polly, we speak with author Steve Cole about this novel with a unique section midway through it, as we experience something similar to a Choose Your Own Adventure-style escapade.Plus, we also have a short excerpt from Pieces o…
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