This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP Podcasts
Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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Join Abhi and Ben as they explore career paths, mistakes, and lessons learned in the IT industry.
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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This podcast helps Managed Service Providers (MSPs) resell AI + automation systems without adding staff, software, or risk. Hosted by Growth Right Solutions, an MSP veteran-built team, each episode delivers practical, white-label solutions that drive measurable business outcomes. What you’ll learn: How to launch AI-powered voice and chat assistants Systems for 24/7 lead capture, CRM sync, and booking automation How to boost MRR with workflow automation Where MSPs are seeing 2–3x resale margi ...
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IT and Cybersecurity news geared towards people involved in the IT industry including vendors, VARs, MSPs, MSSPs, SOCs, NOCs, Resellers, and other industry professionals. Our topics cover industry news, partner programs, cybersecurity, AI and more.
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast hel ...
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Lead generation automation for MSPs. Done through conversion-focused website building and PPC management.
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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Charles works with MSP's & IT business to grow with digital marketing.
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The only deep podcast covering 100% Minnesota, 100% startups, 100% tech. Starring Kathy Grayson, Paul DeBettingies, Casey Allen. Powered by the Minneapolis St. Paul Business Journal.
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Join Bryce with the Technibble MSP Podcast where we provide quick tips to get quick wins in your MSP Business
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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A podcast discussing Doctor Who-related items, more often than not in threes, whether stories, guests, or anything else. Featuring a regular team of hosts, including Kenny Smith, and David Steel (not the former Liberal Party MP, MSP and leader). Our other regular conspirators are Dr John Bollan, Stephen Day and Matt Michael, with irregular appearances from the podcast's founding father, Tom Harris (the former Labour MP). We also welcome a host of great Doctor Who guests, using "Kenny's botto ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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MSP takes you into the future. Every week we look at advances in science and technology and ask how they will change the world we live in. And discuss how we can use our power and influence to shape the society of tomorrow.
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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This is a monthly podcast hosted by Kimbley IT's founders, James and Kyle, who talk about what has happened in the business in the previous month. The perfect podcast for those interested in business and watching companies grow.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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Anxiety discussions Cover art photo provided by Efe Kurnaz on Unsplash: https://unsplash.com/@efekurnaz
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Religious family. Being me. Music. Tv.gay. bi nashville. Orlando. Msp. Bna
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Discussion - Relationships - Abundance - Wellness - Sensuality - Romance AND Politics when in CONUNDRUM mode! CONSCIOUSLY CREATE YOUR LIFE - Merging Metaphysics into day-to-day physical living! All tools of creation; stones, crystals, colors, STRATEGIC THOUGHT, authentic emotion - how to consciously manifest: PEACE (!) : MONEY; ROMANCE; WELLNESS; CAREER WINS - Hosted by Metaphysical Consultant, Intention Coach, Author, and former Los Angeles Radio Air Personality, Rev. Gillian V Harris, M.S. ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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A podcast about the secrets on how to build your IT business from industry veterans while learning about whiskey!
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Introducing "IT Unplugged" - your go-to podcast for all things IT, Cybersecurity, Business, and Technology! Join our experts as they break down complex topics into simple, easy-to-understand concepts. In each episode, we'll explore the ever-evolving digital landscape and provide practical insights to help your business navigate this exciting world. From cybersecurity best practices to the latest tech trends, we've got you covered. No IT jargon, no complicated explanations - just straightforw ...
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Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!
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Tired of juggling multiple verticals with little payoff? Discover why choosing the right niche could be your ticket to explosive MSP growth. Summary: In this episode, Joe Rojas dives deep into the hard truths that MSPs face when stuck in the debilitating cycle of tackling too many verticals. Learn how focusing on customer experience, mastering your…
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Episode 27 - Lead Generation for MSPs: What Actually Works
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In Episode 27 of The MSP Sales Podcast, Brian Gillette kicks off the new Lead Generation Series- a focused, no-nonsense deep dive into what actually works for MSPs looking to build a reliable pipeline. Don’t waste time on the gimmicks, shortcuts, and “one weird trick” advice floating around out there. This episode breaks down the fundamentals of co…
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Moovila's Project Hub: Templates for Every MSP (EP 928)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Mike Psenka at IT Nation Orlando as he reveals how Moovila enables MSPs to develop efficient workflows, reduce errors, and leverage automation. The episode sheds light on com…
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Navigating MSP Growth: Compliance, Workflow Automation, and Co-Managed IT Insights with Brentley Pearce
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Brantley Pearce, Chief Technology Officer at RJ Young, discussed the integration of IT services, workflow automation, and workplace technology within the managed services sector. RJ Young, a 70-year-old organization with approximately 700 employees, has been providing managed services since 2012 and has seen significant growth, now generating $12 b…
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Join my newsletter here: https://adamhannemann.com/newsletter Let’s be honest... raising prices is scary. Most MSPs avoid it because they don’t want to lose clients or rock the boat. But here’s the truth: nothing in your business is getting cheaper, and avoiding that hard conversation will quietly eat away at your margins. In this Tales from the Tr…
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Your Client Just Bought AI At Lunch, Now What?
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Send us a text We challenge MSPs with a stark data point—88% of clients adopt AI without consulting their MSP—and test whether it signals a true relevance crisis or a shift to specialization. We map two winning roles for providers and outline how governance-led integration protects margins and trust. • 88% DIY AI as a signal of lost advisory status…
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Once upon a time, I was an MSP. Looking at everything that MSPs have to keep track of, both internally and client-facing, can be overwhelming. I sat down with Dor Eisner of Guardz.com to talk about the biggest challenge facing MSPs.
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Right-of-Boom: Trevor Hardy's Guide to communication during an client Incident | EP137
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In this critical episode, Hosts Justin Esgar and Eric Anthony sit down with Trevor Hardy, the "Cyber Cowboy," Founder and Head Nerd of NEXTGen Tech LLC, to dive deep into a topic often overlooked in the heat of a crisis: client communication during an IT incident. Trevor introduces his powerful concept, the "Right-of-Boom Mindset," which challenges…
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Why being the cheapest MSP is a bad strategy
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The podcast powered by the MSP Marketing Edge Welcome to Episode 312 of the MSP Marketing Podcast with me, Paul Green. This week… Why being the cheapest MSP is a bad strategy: If your marketing strategy is to be the cheapest MSP around, what you’re actually doing is setting yourself up to attract the worst clients, who create the most noise and gen…
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MSP Leadership & Entrepreneurship: How Will Nobles Built a Borderless Business
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From the fields to the fast lane, this is the story of Will Nobles, CEO of Vector Choice, whose journey from bulldozers to boardrooms redefines what leadership and resilience mean in the MSP world. In this candid conversation with Sunny Kaila, Founder & CEO of IT By Design, discover: How Will built Vector Choice from the ground up The 3 leadership …
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#30 - From The Trenches - Domino’s Niche MSP Playbook (Ashley & Jason Radcliff)
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Ashley & Jason share how they turned years in Domino’s operations and IT into a niche MSP with national reach—built for pizza-speed SLAs. If you’re an MSP owner wondering how to specialize, price, and scale processes without losing your mind, this one’s for you. ✅ Enjoyed this episode? Like, subscribe, and share your biggest takeaway below. https:/…
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How XCtium Climbed to #9 on MSP 501: Russ Reeder's Vision for the Future
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📍"XTIUM's CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping their future and the journey that propelled them to rank #9 on the prestigious MSP 501 list. Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overvi…
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Greg Sharp on Agreements, Growth, and Building Real Value in Your MSP
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over those years, we learned that great service delivery isn’t just about technology, it’s about how you lead, comm…
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Job Market Slows Amid Layoffs; Trust in AI Grows Despite Governance Gaps and SMBs Seek Performance
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The U.S. job market is experiencing a gradual slowdown, with the unemployment rate rising to 4.36% in October 2025, according to estimates from the Chicago Federal Reserve. Despite an increase in layoff announcements, initial unemployment claims remain low at 229,000, indicating some stability. Major companies like Amazon, UPS, and Target have anno…
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Let's Talk About Lead Generation and Finance
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Join my newsletter here: https://adamhannemann.com/newsletter Over the past week I've talked to a bunch of MSPs about Lead Generation and Finance. These topics come up a lot in my travels in the MSP Peer Groups. These two things are topics that few MSPs didn't get in the business to learn. Most MSPs start as techs that start a business didn't plan …
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How to Leverage AI for Skill Verification - with Taylor Sullivan of Workera
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Today's guest is Taylor Sullivan, Head of Product and Assessments at Workera. Workera provides AI-driven skills verification and assessment solutions for organizations. Taylor joins Emerj Editorial Director Matthew DeMello to discuss how organizations can move from skill inferencing to verified, measurable skills, enabling more confident talent dec…
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Recorded live at IT Nation Orlando, Uncle Marv sits down with Khanh Tran, CEO of Biorn Cyber Group, to break down what CMMC compliance truly involves for MSPs, from level distinct…
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Leading Together — Anna & Liam Furlong on Business, Balance, and Empathy
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and business partner Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. We learned that delivering great service isn’t just about technology — it’s about people, culture, and how you lead when thin…
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The Robots of Death return! Decades for Big Finish's excellent spin-off series The Robots, Chris Boucher returned the Fourth Doctor and Leela to Kaldor, for a BBC Past Doctor Adventure.We speak to editor Steve Cole about how the book came about, plus we have archival interviews with the author, including his introduction from the 2014 Monster Colle…
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Thinking ThreatLocker is spyware? Think again! Uncle Marv breaks down what ThreatLocker really does. Uncle Marv also shares candid stories and lessons for MSPs, from protecting client networks to handling difficult provider transitions and legal compliance. If you’re serious about your MSP reputation and want to stay on the right side of the law, t…
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AI Adoption Grows, But SMBs Struggle with Readiness and ROI Amid Platform Inshittification
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AI adoption is accelerating among small and mid-sized businesses (SMBs), with 87% of executives believing it will transform their operations within a year. However, only 29% feel their teams are prepared to implement AI effectively. This gap highlights a significant challenge for organizations that have invested in AI without seeing tangible return…
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ConnectWise Enhances ASIO, ESET Integrates AI, OpenAI Hits 1M Customers, Trust as a KPI?
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ConnectWise has announced enhancements to its Ozzio platform, which now includes expanded third-party patching for over 7,000 applications, improvements to the professional services automation (PSA) user experience, and advanced robotic process automation (RPA) capabilities. These updates aim to address security vulnerabilities in widely exploited …
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Pen Testing for Nonprofit Cybersecurity with Matthew Eshleman
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What Do Nonprofits Need to Know About Penetration Testing? Nonprofit Cybersecurity expert and Community IT CTO Matt Eshleman explains what penetration testing is, why some nonprofits may need it, and why other nonprofits may not, or may not need it until after a basic assessment and vulnerability scanning. Do you have someone urging you to get expe…
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Agentic AI and the Strategy Behind Smarter Talent Decisions - with Sachit Kamat of Eightfold AI
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Today's guest is Sachit Kamat, Chief Product Officer at Eightfold AI. Eightfold AI provides a complete AI platform for talent management to help companies find, recruit, and retain workers with the goal of increasing the efficiency and effectiveness of talent operations. Sachit joins Emerj Editorial Director Matthew DeMello to discuss how agentic A…
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Amazon's Legal Battle with Perplexity AI, Microsoft’s AI Agent Flaws, and Netrix's Ricoh Acquisition
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Amazon has initiated legal action against Perplexity AI, alleging that the startup's AI browser improperly accesses Amazon customer accounts by mimicking human browsing behavior. The lawsuit, filed in the U.S. District Court for the Northern District of California, raises concerns about security risks associated with Perplexity's Comet browser. Ama…
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#34 - Don’t Be That Guy - The Utilization Lies We Tell Ourselves (Ryan Alter)
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Josh Peterson and Ryan Alters dive deep into one of MSPs’ longest-standing challenges — billable utilization — and the misconceptions that keep teams from mastering it. This episode breaks down how to calculate it correctly, why it matters more than ever in 2025, and how dispatchers, not just techs, drive the results. ✅ Enjoyed this episode? Like, …
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112. Why Kyle Rand Believes Love is Greater Than Dementia
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In this heartfelt and visionary episode of Raising Tech, Matt Reiners welcomes his longtime friend and VR trailblazer, Kyle Rand, CEO and Co-founder of Rendever. From ice cream-fueled volunteer days to industry-shaping innovations, Kyle shares his deeply personal journey into senior living and how Rendever is redefining aging with virtual reality. …
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Scaling GenAI Without Burdening the Data Center - with Greg Ratcliff of Vertiv
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Today's guest is Greg Ratcliff, Chief Innovation Officer at Vertiv. With 30 years of experience leading technology teams and global innovation initiatives, Gregory offers deep expertise in data, IoT, and digital infrastructure. Ratcliff joins Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can scale AI effectively by buil…
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He's a New York Times best selling author. He's written tie in fiction for Star Wars and Stranger Things.Adam Christopher joins the Power of 3 to discuss his Doctor Who work, which has seen him write for Big Finish (including a script on the most recent War Master set), and now, a BBC Audio.We speak to Adam about growing up with Doctor Who in New Z…
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Synergy Associates: Future of the Channel in a Hyper-Automated World
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Send us a text Aron Waisman, VP Sales of Synergy Associates, highlighting the company’s efforts to enhance its presence in Canada and its unique offerings in the technology distribution sector. He provided an overview of Synergy, emphasizing its 26 years of experience and partnerships with major companies like Dell and HPE. He detailed Synergy’s bu…
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AI Hype vs. Reality: Cybersecurity Threats Rise, MIT Study Withdrawn, and CMMC Compliance Looms
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The Pentagon is preparing to enforce the Cybersecurity Maturity Model Certification (CMMC) requirements for small businesses, with compliance becoming mandatory in contracts starting November 10, 2025. Nearly 500 organizations have already achieved Level 2 certification, and the Defense Department is actively surveying small businesses to assess th…
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Shadow AI: When “Free Tools” Send Your Wallet Into Witness Protection
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Send us a text We quantify the double loss of ignoring client AI: premium revenue slips away while unmanaged tools create unlimited liability. We show why inaction fuels Shadow AI, how 2–3x margin work is being won elsewhere, and what a managed AI lane looks like. • 88% of clients already increasing AI budgets • definition of the double loss and wh…
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Send us a text This is the brief on shadow AI, the new security blind spot for managed service providers. MSPs are guaranteed to miss out on every opportunity they do not take.By Growth Right Solutions, llc
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#33 - From The Trenches - Cyber Risk, Claims & Coverage (Bill Haber)
54:18
54:18
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Josh sits down with Bill Haber to demystify cyber risk for small and midsize businesses—what it really is, why insurers care, and how MSPs can guide clients without the fear-mongering. You’ll learn a practical path: assess, remediate, insure—minus the jargon and overpriced “gold/silver/bronze” bundles. ✅ Enjoyed this episode? Like, subscribe, and s…
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Managed IT vs. Break/Fix: What’s Right for Your Business?
29:01
29:01
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29:01
Should you pay for ongoing IT support—or just call for help when something breaks? In this episode of Act on Tech, Alex explains the difference between the break/fix model and Managed IT services, and why proactive technology management saves time, money, and stress in the long run. Learn how preventative monitoring, backups, and security make Mana…
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CPG Data Challenges to Business Value with Agentic AI - with Jim Johnson of AnswerRocket
26:32
26:32
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Today's guest is Jim Johnson, President at AnswerRocket. Founded in 2013, AnswerRocket builds enterprise AI agents delivering measurable outcomes for Fortune 2000 clients across consumer goods, financial services, construction, real estate, and beyond. Johnson joins Emerj Editorial Director Matthew DeMello to discuss how consumer packaged goods com…
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Making Microsoft Copilot and ChatGPT Enterprise Work for You - with Matt Berseth and Russell Dixon of NLP Logix
31:42
31:42
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Today's guests are Matt Berseth, Co-founder and CIO at NLP Logix, and Russell Dixon, Strategic Advisor at NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Berseth and Dixon join Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can successfully deploy …
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ASCII Edge Connects Microsoft & MSPs (EP 925)
30:53
30:53
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Uncle Marv closes out day two at the ASCII Cup by sitting down with Jason Jones from Microsoft, sharing proven tips to leverage the latest Microsoft partner program changes and security bundles. The conversation covers everything MSPs need to know about the new Defender and Purview Suites, actionable Copilot deployment, and best practices in using …
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Community at the Core: Ken Patterson (EP 924)
20:12
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Live from the energetic ASCII Cup in Philadelphia, Uncle Marv and tech community leader Ken Patterson cover what matters most to the IT channel: people, purpose, and progress. They reflect on Alan Weinberger’s legacy, the role of events in bringing MSPs together, and how shifts like COVID, cloud, and now AI continue to re-shape both operations and …
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MSP Market Surges to $300B, AI Struggles to Scale, and New Tools Transform Business Operations
14:34
14:34
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The managed service provider (MSP) market has surpassed $305 billion and is projected to reach $571 billion by 2033, indicating a strong trend toward consolidation within the sector. In the second quarter of 2025 alone, there were 92 announced mergers and acquisitions, as companies aim to enhance their cybersecurity capabilities and automate operat…
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#32 - From The Trenches - Backups, Ransomware & Service that Answer (William Oppenheimer)
36:47
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🎙️ Backups, Ransomware & Service that Answers – Ep. 0 A 30-year backup veteran, William Oppenheimer, joins Josh to unpack what really matters in modern backup strategy—beyond buzzwords. MSPs get a practical perspective on configuration, testing, ransomware readiness, and why responsive support beats “big-box” scale. ✅ Enjoyed this episode? Like, su…
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How Enterprise Industrial Leaders Are Applying AI to Systemic Manufacturing Problems - with Emily Nguyen of Palantir Technologies
27:06
27:06
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27:06
Today's guest is Emily Nguyen, Head of Industrials and Warp Speed at Palantir Technologies. Emily joins Emerj Editorial Director Matthew DeMello on the show to discuss the realities of AI adoption on the factory floor. Despite rapid advances in AI, many manufacturers still rely on legacy systems, siloed data, and even pen-and-paper processes. Emily…
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Unlocking ASCII Spark Success - Erez Zevulunov (EP 923)
24:41
24:41
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Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience. Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real indu…
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MSP Success with ASCII Peer Groups: David Stinner (EP 922)
14:29
14:29
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Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge. Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey. Di…
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Dawn Sizer’s Tips for MSP Growth (EP 921)
20:13
20:13
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In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility wi…
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AI Spending Surges to $300B; Small Business Sales Rise 8% Amid Inflation and Tariff Pressures
14:35
14:35
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AI infrastructure spending is rapidly increasing, with major technology companies such as Google, Microsoft, and Amazon projected to invest over $300 billion by the end of 2025. This surge is primarily driven by the demand for data centers and GPU capacity to support artificial intelligence initiatives. While the Federal Reserve indicates that curr…
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MSP Growth Secrets: Unveiling the VCIO's True Role
53:32
53:32
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Are MSPs unknowingly setting themselves up for failure with their VCIO strategies? Dive into the often misunderstood role of VCIOs and uncover the truth behind strategic growth. Summary: Join us in this eye-opening episode as we explore the real impact of VCIOs on MSP growth. Brent Lacy shares invaluable insights from his vast experience in the ind…
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Building an AI Ready Data Foundation for CPG Success - with Dag Liodden of Crisp
23:51
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Today's guest is Dag Liodden, Chief Product Officer and Co-founder at Crisp. Crisp combines the power of agentic AI with deep retail expertise. Over 7,000 brands leverage Crisp to manage and enrich their retail data to surface valuable insights and drive sales and supply chain performance. Dag joins Emerj Editorial Director Matthew DeMello to discu…
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How MSPs Can Stay Relevant with AI (EP 920)
22:49
22:49
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Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode …
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Brotherhood & Business: Josh Liberman (EP 919)
24:14
24:14
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Uncle Marv sits with Josh Liberman live at the ASCII Cup in Philadelphia. Josh reflects on three decades of running Net Sciences and the pivotal decision to go “all in” on managed services. Stories span global travels, challenging transitions, and heartwarming ASCII memories—including an emotional tribute to Alan Weinberger. Don't miss actionable b…
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