This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP Podcasts
Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.
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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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IT and Cybersecurity news geared towards people involved in the IT industry including vendors, VARs, MSPs, MSSPs, SOCs, NOCs, Resellers, and other industry professionals. Our topics cover industry news, partner programs, cybersecurity, AI and more.
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast hel ...
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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Lead generation automation for MSPs. Done through conversion-focused website building and PPC management.
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Charles works with MSP's & IT business to grow with digital marketing.
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Join Abhi and Ben as they explore career paths, mistakes, and lessons learned in the IT industry.
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A podcast discussing Doctor Who-related items, more often than not in threes, whether stories, guests, or anything else. Featuring a regular team of hosts, including Kenny Smith, and David Steel (not the former Liberal Party MP, MSP and leader). Our other regular conspirators are Dr John Bollan, Stephen Day and Matt Michael, with irregular appearances from the podcast's founding father, Tom Harris (the former Labour MP). We also welcome a host of great Doctor Who guests, using "Kenny's botto ...
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The only deep podcast covering 100% Minnesota, 100% startups, 100% tech. Starring Kathy Grayson, Paul DeBettingies, Casey Allen. Powered by the Minneapolis St. Paul Business Journal.
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Join Bryce with the Technibble MSP Podcast where we provide quick tips to get quick wins in your MSP Business
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This is a monthly podcast hosted by Kimbley IT's founders, James and Kyle, who talk about what has happened in the business in the previous month. The perfect podcast for those interested in business and watching companies grow.
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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Welcome to THE LAST ASSET STANDING with Peter Merrick & Adrian Spitters — financial survivalists with advice you need to hear. Merrick & Spitters cut through the noise to break down real-world issues and headlines and expose what they actually mean for your wallet, your future, and your freedom. This isn’t your average finance show. From international sanctions and central bank sleight-of-hand to digital currencies and disappearing dollar power, they don’t chase trends — they call them befor ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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“Behind every thriving MSP/MSSP is a founder who cracked the growth code—these are their stories.” Founder-led IT leaders share exactly what it takes to break revenue plateaus, eliminate bottlenecks, and build MSP/MSSPs and other companies in the IT space that scale without founder burnout. Hosted by Chris Larcade, fractional CRO and growth strategist, each episode delivers actionable insights, battle-tested strategies, and unfiltered stories from the IT CEOs shaping the industry’s future.
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Introducing "IT Unplugged" - your go-to podcast for all things IT, Cybersecurity, Business, and Technology! Join our experts as they break down complex topics into simple, easy-to-understand concepts. In each episode, we'll explore the ever-evolving digital landscape and provide practical insights to help your business navigate this exciting world. From cybersecurity best practices to the latest tech trends, we've got you covered. No IT jargon, no complicated explanations - just straightforw ...
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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Where can you turn to speak with the movers and shakers in the IT industry? The MSP Marketing Show is your source for up-to-date business info.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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MSP takes you into the future. Every week we look at advances in science and technology and ask how they will change the world we live in. And discuss how we can use our power and influence to shape the society of tomorrow.
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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Anxiety discussions Cover art photo provided by Efe Kurnaz on Unsplash: https://unsplash.com/@efekurnaz
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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Religious family. Being me. Music. Tv.gay. bi nashville. Orlando. Msp. Bna
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Discussion - Relationships - Abundance - Wellness - Sensuality - Romance AND Politics when in CONUNDRUM mode! CONSCIOUSLY CREATE YOUR LIFE - Merging Metaphysics into day-to-day physical living! All tools of creation; stones, crystals, colors, STRATEGIC THOUGHT, authentic emotion - how to consciously manifest: PEACE (!) : MONEY; ROMANCE; WELLNESS; CAREER WINS - Hosted by Metaphysical Consultant, Intention Coach, Author, and former Los Angeles Radio Air Personality, Rev. Gillian V Harris, M.S. ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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A podcast about the secrets on how to build your IT business from industry veterans while learning about whiskey!
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Business is a battle, and we came here to WIN! Carrie and Ian Richardson are partners and serial entrepreneurs who specialize in strategic growth and exit planning for SMBs. Every week, we ask business owners and leaders two important questions: "What's Important Now?" "How are you winning?" Created by entrepreneurs who love strategy, sales and strategic selling, we interview business owners and sales leaders at all stages of growth across multiple industries. Learn from experts sharing thei ...
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Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!
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Identity is who we are, and it is constantly being subjected to many different threats. I sat down with Kristen Costagliola CTO at Syncro, to talk about the challenges and some of the solutions to help MSPs and their clients make good decisions about protecting their identity.
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#10 From Russia to Running an MSP - Alek Perhalo’s
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🚀 From Engineer to Entrepreneur — The Journey of Alek Perhalo In this episode, Alek Perhalo, founder of SafePoint IT (formerly E3 IT), shares his inspiring journey from growing up in Russia to becoming an engineer, and eventually taking the leap into the world of entrepreneurship and managed IT services (MSPs). Alek opens up about: ✅ Transitioning …
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EP 284 Get Your S#!t Together with Better Tracker
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In this episode of MSP Unplugged, we sit down with Kevin Lancaster from Channel Program to explore a game-changing new tool designed to streamline operations for MSPs — Better Tracker. If you've ever felt overwhelmed by vendor chaos, missed follow-ups, or scattered data, this episode is your wake-up call. Kevin breaks down why traditional tracking …
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Getting Your House in (Financial) Order AND Helping Clients With Theirs | EP129
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In this episode of All Things MSP, Kevin Lancaster—CEO of BetterTracker and founder of ID Agent—joins Justin and Eric to reveal how MSPs are hemorrhaging money through tech sprawl and unused subscriptions. Learn how BetterTracker is changing the game by giving MSPs deep visibility into their expenses, vendor contracts, and even client shadow IT. Yo…
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Ever feel like your MSP's growth has stalled? Or that you keep planning but not executing? Discover the shocking truth behind why MSPs fail to grow and what you can do about it. Summary: In this episode, Colin Knox from Gradient MSP joins us to discuss the fundamental barriers that hold MSPs back from achieving their full potential. Whether it’s th…
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MSP Market Shrinks as Revenue Soars: AI Security Developments and Deepfake Law Updates
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The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing. According to Canalys data, global managed services revenue surpassed half a trillion dollars in 2024, reflecting a year-over-year growth of 9.7%. However, the number of channel partners has slightly…
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Predict to Prevent: AI, Compliance & the Next Era of MSP Leadership
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In this episode of Sunny’s Silver Linings, Sunny sits down with Al Alper, founder of CyberGuard360 and serial entrepreneur, to explore how MSPs can evolve beyond tools and quick fixes to deliver real client value. Al reveals why the future of cybersecurity isn’t just detection; it’s prediction. By anticipating where attackers are headed, MSPs can s…
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Endpoint Management That Actually Works: Intune, ControlUp, and Heimdal with XenTegra
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Trevor Mansell and Brian Clark break down what modern endpoint management looks like in the real world. With Windows 10 to 11 migrations in full swing and EUC stacks evolving, they share how XenTegra is simplifying tool sprawl and hardening security with a pragmatic trio: Microsoft Intune for deployment and compliance, ControlUp for real time visib…
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Episode 22 - How MSPs Build Sales Confidence (w/ Guest: Brian Doyle)
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Fear and uncertainty hold back more MSP sales opportunities than most owners realize. You land the meeting, deliver the proposal, or finally get that chance you’ve been waiting for — and then doubt creeps in. The truth is, confidence isn’t something you’re born with. It’s something you build. In Episode 22 of The MSP Sales Podcast, Brian Gillette s…
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Trust, Care, and Community: MSP Lessons with David Bugeja
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. What we’ve learned is this: real success in the MSP world isn’t just about the technology you deliver — it’s about …
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Matt Mulcahy shares the blueprint for launching MSP Cyber in 2025. We cover what it really costs, what tools matter, where MSPs are going wrong with value, and why combining IT with digital marketing is a game-changer. Why Listen: Learn the real startup costs of an MSP today Why Miami’s IT market is still wide open Shifting value away from just hel…
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Passing the Torch: How James Thompson Turned a Family Business into a Thriving MSP
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What happens when a family-owned computer repair shop faces the recession, changing technology, and the challenges of scaling? James Thompson of ECS Technology Solutions shares how he transformed his father’s local IT business into a thriving managed service provider (MSP). In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey…
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LogMeIn: Innovations in Patch Management and MSP Solutions
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Send us a text Chris Savio, Senior Director, Product Marketing at GoTo (fka LogMeIn), talked about GoTo’s suite of solutions, particularly the Resolve product, which provides a unified endpoint management system designed to assist managed service providers (MSPs) in transitioning from legacy systems. Chris highlighted the product’s features, includ…
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Partnering With AI: Why It’s a Net Positive (If You Adapt)
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In this episode of Act on Tech, Alex shares his personal perspective on the rise of AI and large language models—and why he believes they’re more good than bad. From saving time in business to powering creativity, AI is already reshaping how we work. But with new opportunities also comes misuse, from spam content to even people forming unhealthy at…
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We bring you another redux edition of a previous episode today, with a revamp of an episode that was originally released 200 editions ago - Iceberg.We speak to author David Banks and discuss his New Adventure featuring the Cybermen.Our redux now includes the DWM prelude, plus another reading from the book by the writer, plus more extensive reviews …
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OpenAI's $115B Cash Burn, Klarna's AI Support Fail, and Universities Warn Against AI Overreliance
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OpenAI has projected a staggering $115 billion cash burn by 2029, raising significant concerns about the sustainability of the AI model market. Despite an anticipated revenue of approximately $13 billion this year, driven largely by ChatGPT, the company faces escalating costs that could lead to a cash burn exceeding $8 billion this year alone. This…
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Storage Guardian: Incident Response Planning and Preparedness
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Send us a text Speaker: Omry Farajun, President, Storage Guardian Omry and Julian delved into the significance of incident response planning in cybersecurity. Omry stressed the necessity of a structured incident response plan that includes alternative communication methods during breaches, while underscoring the importance of preparedness and colla…
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We've previously featured Birthright on the podcast, but a long time ago...So, we've given it the redux treatment, with lots of extra material, including book readings, the DWM prelude, and reviews from then and now.Plus, the original interview with Nigel Robinson as there at the heart of it all.By Kenny Smith
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Build a Powerful Remote Workforce with Amish Sanghrajka
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Are you sure your remote team is working at full capacity? If you're a business owner, it's natural to worry about productivity when your team is out of sight. You want to trust your staff, but how can you be certain they're not just watching TV whilst you're paying them? In this first-ever episode of The Cyber CEO Podcast, host Haree is joined by …
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ScaleCon 2025 Preview with Taher Hamid (EP 899)
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Discover why ScaleCon is called the “best MSP conference ever” as Uncle Marv and Tahir discuss what sets it apart: practical strategies, zero sales pitches, and a focus on what works. Tahir shares raw stories from last year’s event, including how attendees drove enormous revenue jumps and learned game-changing marketing strategies. Listen for tips …
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U.S. Job Market Stalls as AI Hiring Surges; Small Biz Marketing Confidence Plummets
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The U.S. job market is experiencing a significant slowdown, with only 22,000 jobs added in August, marking the first net job loss since December 2020. The unemployment rate has slightly increased to 4.3%, indicating a decline in hiring and job seeker enthusiasm. Despite these challenges, the adoption of artificial intelligence (AI) in the labor mar…
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Syncro: Configuration Drift – Preventing Security Risks
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Send us a text Special Guest: Kristen Costagliola, CTO, Syncro Kristen talked about the company’s initiatives to support managed service providers (MSPs), while emphasizing the importance of effective patch management for SOC 2 compliance. She highlighted the challenges posed by the increasing complexity of SaaS solutions and the necessity for MSPs…
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The Founder's Log Podcast - August 2025 Recap
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August is usually a quieter month with clients on holiday, but this time “the simulation” behaved differently. From solving a new PC in Saudi Arabia missing Windows to sharing fresh blog posts and videos, here’s what shaped our month — plus the latest assistance and support statistics. 🔗LINKS🔗 Watch the videos mentioned in this podcast on the YouTu…
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The Virtual Hug of Service Delivery: Aaron Lake on 17 Years with Imagine Now IT
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over the years, we learned that real success in the MSP world isn’t just about the technology you deliver — it’s ab…
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We're looking at the 16th New Adventure in our latest episode, as we feature the first Doctor Who novel by the soon-to-be prolific Christopher Bulis.Our interview features several readings from the writer himself, plus we have the DWM prelude that appeared to publicise the novel.Stand by to find out how Chris became involved with the range - anothe…
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Transforming IT: How AI Integration is Revolutionizing Customer Service in Hotels and Beyond with Ephraim Ebstein
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Ephraim Ebstein, founder and CEO of FIT Solutions, has successfully built two national IT companies and is now focused on transforming technology into a growth engine for businesses. His organization specializes in integrating artificial intelligence (AI) into various sectors, particularly in the realm of customer service and operational efficiency…
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Exploring AI's Impact on Cloud Adoption: Lessons, Risks, and Real-World Applications with Seth Robinson
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Seth Robinson, Vice President of Industry Research at CompTIA, joins host Dave Sobel to discuss the intersection of cloud computing and artificial intelligence (AI). They explore the notion that while there is a prevailing narrative about moving from the cloud era to the AI era, many organizations may not have fully optimized their cloud workflows.…
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Gen Z's Cybersecurity Failures, AI Ransomware Emerges, and Intel's Unusual Government Deal
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Intel's recent agreement with the U.S. government includes a controversial clause that allows the federal government to acquire an additional 5% stake in the company if it loses control of its foundry business. This unusual provision has raised concerns among stakeholders, including investors and employees, as it signifies a level of government int…
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DNS filtering isn't just another checkbox—it's your MSP's frontline defense. In this episode of All Things MSP, hosts Justin Esgar and Eric Anthony dive deep into internal DNS filtering, DNS management, and DNS security. This is part two of our DNS series, where we move from the external setup to what really protects your clients from the inside. L…
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How to Nonprofit AI with Brenda Foster pt 2
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Vanguard Communications’ Chief of Innovation Brenda Foster shared tips and practical advice on getting started using generative Artificial Intelligence AI tools at your nonprofit in a way that matches your mission and values. Learn how to prompt, when and how to use AI tools, and when not to. Learn how to evaluate the outputs and feel good using AI…
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How I Built an IT Business from Scratch - Ron Oppermann
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In this episode, Josh Peterson sits down with Ron Opperman of E3 IT Services to unpack his unlikely path into the MSP world. From engineering and CAD drawings to co-founding a thriving managed services firm, Ron shares the pivotal decisions, risks, and lessons that shaped his entrepreneurial journey. In Episode 2 of the Don’t Be That Guy series, Jo…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss various strategies for making MSP companies more valuable before a sale, including eliminating red flags, organizing business documentation, and having a clear elevator pitch. They also talk about industry trends such as the growing demand for specialize…
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106. Integrating Tech to Empower Residents and Staff with Heather Tussing
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Matt Reiners sits down with Heather Tussing, President of The Aspenwood Company, to explore how innovation, strategy, and a people-first approach are shaping the future of senior living. With over two decades of experience in the industry, Heather shares lessons learned, evolving technology trends, and how Aspenwood is thoughtfully embracing tech w…
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Podnutz Pro Replay “Time to Make the Donuts” (EP 898)
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Floods, failed DIY, and donut debates! This episode covers everything from home catastrophes to the practical realities of IT support when clients do things their own way. This episode with Matt delivers more laughs, hard lessons, and hands-on IT advice than a week in the field. Why listen: Learn how a simple bathtub disaster led to a total home ov…
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From AI Speech Changes to Taco Bell's Drive-Thru Woes: The State of AI and Google's Ruling
18:34
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Artificial intelligence (AI) is rapidly transforming the business landscape, with channel partners adopting agentic AI at a faster rate than their clients. A recent survey indicates that while only 8.3% of partners and 4.7% of clients have fully integrated AI into their operations, larger firms are leading the way. Security and compliance concerns,…
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422: Optional Extras 17 - B&M wave one 2025
28:51
28:51
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The latest Doctor Who action figures are here, in B&M stores across the UK.As ever, we're joined by Al Dewar (from Character), to discuss the creation of these figures, the Fifteenth Doctor's TARDIS, and apart of Executioner Daleks. Al also reveals details about the upcoming Revenge of the Cybermen set.Plus, in a coda, we pay tribute to Christopher…
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Internet Failover: Staying Online When Your ISP Goes Down
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What happens when your internet goes down in the middle of the workday? For most businesses and home offices, everything grinds to a halt. In this episode of Act on Tech, Alex explains the importance of internet failover—backup connections that keep you online when your primary ISP fails. Learn the different options, from dual ISPs to LTE/5G backup…
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Incident Response Planning and Table Top Exercises
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In the current threat landscape, one can easily become overwhelmed. I sat down with Noam Morginstin, founder of Exigence, to talk about realistic ways MSPs can begin building their Incident Response Plan and how to tackle successful Tabletop Exercises and prepare for resilience.
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AI Adoption Grows Amid Earnings Reports: NVIDIA, Dell, HP, and CrowdStrike Face Market Challenges
17:10
17:10
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Gartner predicts a significant shift in the adoption of artificial intelligence (AI) within enterprise applications, forecasting that by 2026, 40% of these applications will feature task-specific AI agents. This marks a dramatic increase from less than 5% in 2025, with AI expected to drive around 30% of enterprise application software revenue by 20…
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EP 283 Summer Recap & What’s Next for MSP Unplugged
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We’re back in the studio! After a summer packed with live recordings, travel, and behind-the-scenes hustle, we’re kicking things off with a full recap episode. In this laid-back session, we catch you up on everything we’ve been working on—both personally and professionally. From summer takeaways to future goals, hear what’s on deck for MSP Unplugge…
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MSP Leadership: Why Emotional Intelligence is the Game Changer
55:31
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Are you clinging to outdated MSP strategies while the industry is evolving faster than ever? Discover the pathways to turn technical hurdles into business growth and redefine your service offering for 2025 and beyond. Summary: In this episode of MSP Insider, Jeffrey Newton interviews special guest Sean Freeman to unearth the changes MSPs must embra…
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105. Resident Exclusives- Backups, Storage, and the Cloud
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In this practical and informative episode, Tech@Home technician James Peck walks listeners through everything they need to know about backing up and managing files on their smartphones and other devices. From cloud storage to flash drives, James outlines simple, user-friendly methods to keep your digital memories safe and your devices running smoot…
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Zombi! Voudon! Haiti!We're joining the Seventh Doctor, Ace and Bernice as they encounter White Darkness - the first Doctor Who novel from the prolific David A McIntee.Sadly, David passed away late last year, having previously agreed to come on to discuss this novel, but through archive interviews, we're able to bring together some of the story of h…
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Navigating AI in PR: Strategies to Combat AI Washing and Enhance Engagement with Stamatis Astra
20:11
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Stamatis Astra, co-founder and chief business officer of Intelligent Relations, discusses the growing skepticism surrounding companies that label themselves as AI-driven. As the market becomes inundated with buzzwords, buyers, media, and investors are demanding proof of genuine AI capabilities rather than mere marketing jargon. Astra emphasizes the…
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How to Nonprofit AI with Brenda Foster pt 1
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Vanguard Communications’ Chief of Innovation Brenda Foster shared tips and practical advice on getting started using generative Artificial Intelligence AI tools at your nonprofit in a way that matches your mission and values. Learn how to prompt, when and how to use AI tools, and when not to. Learn how to evaluate the outputs and feel good using AI…
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It's CSOC o'clock! In this episode, we dive into the high-stakes world of cyber defense with the manager of cybersecurity operations at a critical infrastructure organization. From ransomware threats and zero-day exploits to the rise of nation-state-backed Advanced Persistent Threats (APTs), our guest reveals how security teams manage 24/7 threats,…
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AI’s Dark Side: What Every MSP Needs to Know
55:48
55:48
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AI is revolutionizing the landscape of cybercrime, introducing sophisticated threats such as deepfakes, voice cloning, and autonomous attacks. The rise of generative AI tools has led to a staggering increase in phishing messages and email fraud losses, with many organizations reporting that they have already experienced AI-powered attacks. Despite …
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OpenAI Lawsuit Highlights AI Safety; Kyndryl Automates Security, NASA Predicts Solar Weather
16:57
16:57
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A lawsuit has been filed against OpenAI, alleging that its chatbot, ChatGPT, played a role in the tragic suicide of a teenager named Adam Rain. The complaint, brought forth by Adam's parents, claims that the chatbot not only assisted him in drafting a suicide note but also discouraged him from seeking help from adults, thereby worsening his mental …
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Embracing AI: Insights & Rollout Strategies
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Managed Service Providers (MSPs), and insights from top MSP executives about AI in the workforce. Amy highlights her AI course for MSPs, emphasizing the nee…
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AI Malware Detection by Microsoft; Rising Phishing Threats; Gartner's Urgent AI Integration Call
14:54
14:54
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Microsoft has launched Project IR, an advanced AI capable of reverse-engineering malware with a remarkable 90% accuracy rate. This autonomous agent utilizes a combination of large language models and specialized cybersecurity tools to identify threats effectively, achieving a low false positive rate of just 2%. Recent tests demonstrated its capabil…
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