This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP Podcasts
Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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Join Abhi and Ben as they explore career paths, mistakes, and lessons learned in the IT industry.
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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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IT and Cybersecurity news geared towards people involved in the IT industry including vendors, VARs, MSPs, MSSPs, SOCs, NOCs, Resellers, and other industry professionals. Our topics cover industry news, partner programs, cybersecurity, AI and more.
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast hel ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Lead generation automation for MSPs. Done through conversion-focused website building and PPC management.
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Introducing "IT Unplugged" - your go-to podcast for all things IT, Cybersecurity, Business, and Technology! Join our experts as they break down complex topics into simple, easy-to-understand concepts. In each episode, we'll explore the ever-evolving digital landscape and provide practical insights to help your business navigate this exciting world. From cybersecurity best practices to the latest tech trends, we've got you covered. No IT jargon, no complicated explanations - just straightforw ...
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Charles works with MSP's & IT business to grow with digital marketing.
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The only deep podcast covering 100% Minnesota, 100% startups, 100% tech. Starring Kathy Grayson, Paul DeBettingies, Casey Allen. Powered by the Minneapolis St. Paul Business Journal.
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Join Bryce with the Technibble MSP Podcast where we provide quick tips to get quick wins in your MSP Business
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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A podcast discussing Doctor Who-related items, more often than not in threes, whether stories, guests, or anything else. Featuring a regular team of hosts, including Kenny Smith, and David Steel (not the former Liberal Party MP, MSP and leader). Our other regular conspirators are Dr John Bollan, Stephen Day and Matt Michael, with irregular appearances from the podcast's founding father, Tom Harris (the former Labour MP). We also welcome a host of great Doctor Who guests, using "Kenny's botto ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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This is a monthly podcast hosted by Kimbley IT's founders, James and Kyle, who talk about what has happened in the business in the previous month. The perfect podcast for those interested in business and watching companies grow.
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MSP takes you into the future. Every week we look at advances in science and technology and ask how they will change the world we live in. And discuss how we can use our power and influence to shape the society of tomorrow.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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Anxiety discussions Cover art photo provided by Efe Kurnaz on Unsplash: https://unsplash.com/@efekurnaz
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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Religious family. Being me. Music. Tv.gay. bi nashville. Orlando. Msp. Bna
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Discussion - Relationships - Abundance - Wellness - Sensuality - Romance AND Politics when in CONUNDRUM mode! CONSCIOUSLY CREATE YOUR LIFE - Merging Metaphysics into day-to-day physical living! All tools of creation; stones, crystals, colors, STRATEGIC THOUGHT, authentic emotion - how to consciously manifest: PEACE (!) : MONEY; ROMANCE; WELLNESS; CAREER WINS - Hosted by Metaphysical Consultant, Intention Coach, Author, and former Los Angeles Radio Air Personality, Rev. Gillian V Harris, M.S. ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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A podcast about the secrets on how to build your IT business from industry veterans while learning about whiskey!
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Welcome to Osage Health Watch, a bi-weekly podcast dedicated to addressing health issues specific to the Osage Nation and providing culturally relevant information to indigenous communities. Hosted by Brandy Lemon, RN and Osage Congressional Representative and Michael Bristow, MSP, CCC-SLP and Board member, Osage Nation Health Authority Board, and Coach Kinsley from the Fitness Fix with Coach Kinsley, this podcast brings together traditional knowledge, modern health practices, and fitness ex ...
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Welcome to THE LAST ASSET STANDING with Peter Merrick & Adrian Spitters — financial survivalists with advice you need to hear. Merrick & Spitters cut through the noise to break down real-world issues and headlines and expose what they actually mean for your wallet, your future, and your freedom. This isn’t your average finance show. From international sanctions and central bank sleight-of-hand to digital currencies and disappearing dollar power, they don’t chase trends — they call them befor ...
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“Behind every thriving MSP/MSSP is a founder who cracked the growth code—these are their stories.” Founder-led IT leaders share exactly what it takes to break revenue plateaus, eliminate bottlenecks, and build MSP/MSSPs and other companies in the IT space that scale without founder burnout. Hosted by Chris Larcade, fractional CRO and growth strategist, each episode delivers actionable insights, battle-tested strategies, and unfiltered stories from the IT CEOs shaping the industry’s future.
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Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!
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Ubiquiti - The MSP Game Changer (EP 908)
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Join Uncle Marv and veteran MSP Tom Wyant as they dive deep into the Ubiquiti ecosystem for IT professionals. Discover real-world tips for replacing SonicWall and Cisco hardware, advanced UniFi management, and transitioning to cost-effective network hardware for MSPs. Whether you’re an Ingenious, Synology, or Cisco fan, get candid pros and cons plu…
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AI Sprawl, Workslop Risks, Translation Disruption, and Vendors Creeping into MSP Services
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17:35
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Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow pointing to a future where managing AI sprawl becomes as critical as delivering AI capabilities themselves. High-performing channel partners are leaning into AI specialization, driving measurable outcomes…
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Pax8 Beyond EMEA 2025 is less than a week away, and I wanted to take a minute to talk about the cyber sessions. What Matt Lee, of Pax8, is doing (today's guest), specifically his AI and CTF session. We might drift a bit in our conversation and go down a deep rabbit hole when setting up a home lab on the cheap. Enjoy!…
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In this episode, we're diving into a side of business continuity that often gets overlooked in the MSP space: What happens to your business if you, the owner, can’t be there. This isn’t about data backups or disaster recovery tools. Instead, it’s about building a plan so your MSP can keep running if you need to step away for a vacation, face an une…
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From Pane to Platform: Minimizing Tool Switching by Leveraging a Single Platform with Syncro | EP132
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What if the secret to scaling your MSP was hiding in your stack? In this episode of All Things MSP, Justin Esgar and Eric Anthony are joined by Kristen Costagliola, CTO of Syncro, to explore how consolidation and automation are reshaping the future of Managed IT Services. Kristen pulls back the curtain on Syncro’s “single platform” approach, includ…
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MSPs: Stop using this 2008 marketing tactic
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The podcast powered by the MSP Marketing Edge Welcome to Episode 307 of the MSP Marketing Podcast with me, Paul Green. This week… MSPs: Stop using this 2008 marketing tactic: Some MSPs are trying to find new clients using outdated tactics from over 20 years ago. Let’s find out which tactics are working for building your email list and lead gen righ…
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Episode 24 - Standing Out in a Sea of MSP Sameness (w/ Guest: Paul Green)
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In Episode 24 of The MSP Sales Podcast, Brian Gillette sits down with Paul Green — one of the most respected voices in the MSP community — to unpack why so much MSP marketing looks the same and how to finally break free. When every website, offer, and stock photo blends together, it’s harder than ever for prospects to tell you apart. Paul shares pr…
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Happy People, Simple Systems: Brian Dosal’s MSP Lessons
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over that time, we learned that delivering great service isn’t just about technology — it’s about how you build you…
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MSP Growth Secrets: Inside the Journey to $100M
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Are you ready to transform your MSP's growth trajectory? In this episode, Tim Conkle shares powerful insights that challenge conventional wisdom and unlock unprecedented success. Summary: Join us as Tim Conkle, CEO of The 20 MSP, reveals the hard truths and strategic insights that propelled him from a struggling small business owner to a leader of …
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#23 – From the Trenches: The Brutal Reality of MSP Sales (Rafi Cohn)
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Most MSPs don’t even have a single salesperson — but Rafi Cohn is the rare unicorn leading sales and marketing inside an MSP. In this raw and unfiltered conversation, Rafi reveals: Why IT sales are the hardest game in town Why clients almost never switch providers (even when offered more value at a lower price) The brutal reality of long MSP sales …
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Inside the MSP Summit: Kelly Danziger on Informa’s Vision for the Channel & MSP Summit
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In this exclusive interview, Kelly Danziger—General Manager and VP of Channel at Informa Tech—shares her journey into the tech space and the strategic direction Informa is taking to elevate the Channel Partners Expo and MSP Summit. 🎙️ Topics Covered: Kelly’s path to leadership in the channel space How Informa is shaping the future of MSPs through i…
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Kevin Blake: From Founder to Scalable MSP Leader & AI Innovator
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25:33
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What does it take to transform from an indispensable founder to a scalable leader? In this episode, Kevin Blake shares his powerful journey from building ICS and selling it, to guiding MSPs on leadership, delegation, and the next big frontier: AI. Key Highlights: Kevin’s story of building and eventually selling ICS. The pivotal lesson: why being re…
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[188] MSP Exits Uncovered: Everything You Wanted to Know (But Didn't Ask)
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In this episode, Richard talks to Laura Cook. She’s a strategic advisor who helps expert business owners earning between 250k and £3 million break free from the trap of being tied to the day-to-day business. She works with founders who feel stretched thin and want to scale the business without losing quality or burning out. She positions them for f…
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Small Changes, Big Impact: How Simon Marcil Uses Continuous Improvement to Scale
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43:14
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What does it take to build a $20M MSP without a traditional sales team? In this episode of Now That’s IT: Stories of MSP Success, Chris Massey sits down with Simon Marcil, co-founder of S3 Technologies and creator of Propel Your MSP, to explore the power of retention, strategy, and AI-driven innovation. Simon shares how S3 grew by focusing on clien…
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Who remembers when the Doctor, Amy and Rory met dinosaurs?Ah yes, when they were on a tramp steamer in Florida, in the Victorian era.What do you mean, you had forgotten about the novel Terrible Lizards? We speak to Jonathan Green about his book.By Kenny Smith
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AI-First Strategies: Transforming Businesses with Customized Solutions and Measurable Outcomes with Mal Vivek
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Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has established itself as one of the fastest-growing AWS Premier Tier and Databricks partners, primarily by addressing the challenges small and medium businesses face in implementing AI solutions. Vivek emphasiz…
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AI and Cloud Marketplaces: $430B Partner Opportunities by 2030 Amid Industry Shifts
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Diving into the evolving landscape of the partner ecosystem, the discussion centers around three major forces shaping the industry by 2030. First, cloud marketplaces are projected to reach $163 billion in transactions, with nearly 60% of that being partner-led. This shift signifies a redefinition of partner value in the marketplace era, moving beyo…
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It's been revealed by lost film specialists Film is Fabulous! that more than two missing episodes of Doctor Who exist in the hands of private collectore.They're expecting to make an announcement on the return of these soon, along with some episodes from season one of The Avengers.Dave and Kenny are joined by Brandon Peters, of The Brandon Peters Sh…
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AI Browser War: Perplexity Goes Free, U.S. Cybersecurity Law Expires, Apple Eyes Intel Investment
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Perplexity has made a significant move by dropping the price of its AI browser, Comet, from $200 a month to free, igniting what could be an AI browser war. This decision aims to help users navigate the overwhelming amount of low-quality online content by providing tools to summarize web pages and extract key information. A $5 monthly subscription w…
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Cybersecurity, Viruses, Phish-Resistant MFA with Matt Eshleman
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Nonprofit Cybersecurity expert and Community IT CTO Matt Eshleman offered his take on these trends. Listen for expert advice on avoiding new computer viruses and making sure your organization is protected from Attacker-in-the-Middle attacks on MFA (Multi-Factor Authentication), particularly for important accounts like your Executive Director and CF…
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If you're a Doctor Who fan of a certain age, then you'll know exactly who David J Howe is.DWM's Matrix Data Bank consultant, DWAS exec member, co-editor of The Frame fanzine, co-author of The Sixties, Seventies and Eighties books, plus the Handbook series, publisher at Telos Books... Yes, he's done a lot, and doggedly stuck with the show through th…
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Microsoft Faces Backlash Over Windows 10 Updates as AI Tools Reshape Business Strategies"
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Small to medium-sized businesses (SMBs) are significantly increasing their technology budgets, focusing on strategic investments that support long-term growth. According to a study by Forrester Consulting, 88% of SMBs plan to enhance their cloud strategies and cybersecurity through increased spending on third-party services. The study also highligh…
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Alex Brandt: Why the Browser Is the New Endpoint for MSPs
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Join Sunny Kaila as he talks with Alex Brandt, cybersecurity expert and MSP strategist, about the next revolution in the industry: browser security. Learn why the browser is the new endpoint, how MSPs can turn it into revenue, and how AI provides actionable insights to protect clients and boost productivity. Key Highlights: Why SMBs are leading the…
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Purchasing Local Competition: Is It Worth It?
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a wide range of topics relevant to the MSP community. The episode begins with professional insights, starting with advice on purchasing a local competitor MSP and moving on to broader industry trends. They discuss the impact of major companies restructur…
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109. What You Need to Know About Cybersecurity in Senior Living
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In this critical episode of Raising Tech, host Amber Bardon is joined by two of Parasol Alliance’s finest: Sean Sheldrake and Jake Wigfield-Gorka. Together, they dive into what an MSSP (Managed Security Services Provider) is and why it really matters for senior living communities. From phishing attacks to insurance compliance, this episode sheds li…
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436: Optional Extras 18 - B&M wave two 2025
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The plastic fantastic are back in our high street stores in the UK.The Special Weapons Dalek and an Imperial Dalek feature in History of the Daleks set 20, while there's a trio of metallic fiends from Revenge of the Cybermen in the latest B&M releases.Character's Al Dewar joins us once again to talk us through these fab figures, and tell us about s…
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108. Resident Exclusive- Smart Devices: Amazon Alexa vs Google Nest
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Resident Technology Assistant Michael Lynn breaks down the pros, cons, and practical uses of today’s most popular smart home devices: Amazon Alexa and Google Nest. Whether you’re considering a smart assistant for yourself or helping a loved one get started, this episode is a clear, jargon-free guide to what each platform offers and how to decide wh…
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Smart Devices That Are Worth It (and Which Ones to Skip)
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Not every gadget with the word “smart” in it is worth your money. In this episode of Act on Tech, Alex separates the smart devices that actually save time and money—like smart plugs, thermostats, and cameras—from the gimmicks that sound cool but add little real value. Learn how to choose the right devices, avoid common pitfalls, and keep your setup…
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This episode explores the journey of Kevin Dutkiewicz launching Tech Brews, his approach to serving underserved small businesses, the struggles with business administration, and the philosophy of running a modern MSP without the typical minimums. Uncle Marv and Kevin debate the realities of break-fix models, Trunk Slammer myths, and community-drive…
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California's AI Law, Malicious MCP Server, Microsoft Marketplace Overhaul & VMware Migration
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The episode starts with the passage of California's groundbreaking AI transparency law, marking the first legislation in the United States that mandates large AI companies to disclose their safety protocols and provide whistleblower protections. This law applies to major AI labs like OpenAI, Anthropic, and Google DeepMind, requiring them to report …
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Uncle Marv sits down again with Jermaine Clark, Sherweb’s Senior Manager of AI Readiness, for a lively discussion about how managed service providers can drive real business results with AI. Jermaine walks through Sherweb’s robust AI initiatives, including training, certification, and hands-on guides for automating onboarding, ticketing, and custom…
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Episode 6 - Ashley Cooper - AI Mage
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Keywords IT community, technology, work-life balance, neurodiversity, AI, empathy, public speaking, innovation, personal development, community involvement, AI, technology, communication, empathy, IT industry, hiring, mistakes, community, MSP, vendor Takeaways Imposter syndrome is common in the tech community. Community involvement is crucial for p…
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IT Services Near $3 Trillion Growth: AI, Cloud, and Legacy Systems Drive Change
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The global IT services market is projected to grow significantly, reaching nearly $3 trillion by 2033, driven by the increasing adoption of cloud services, digital transformation, and a rising demand for automation and cybersecurity solutions. Proactive IT services currently dominate the market, accounting for over half of the share, particularly i…
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We return to the New Series Adventures range of novels, after spending a while in the classic era.Today, we're joining the Tenth Doctor and Martha in an ecological thriller set in the near future - Snowglobe 7.We speak to writer Mike Tucker, with readings from the original audiobook (still available as a download), from someone called Georgia Moffe…
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Aiceberg's Approach: Using Machine Learning to Protect Generative AI from Cyber Threats
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Alexander Schlager, CEO of Aiceberg.ai, discusses the intersection of artificial intelligence (AI) and cybersecurity, emphasizing the importance of securing AI-powered workflows. Aiceberg employs traditional machine learning techniques to safeguard generative AI systems, providing a deterministic and explainable approach to security. This method al…
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What Great MSPs Know About Building Teams with Dave Cava | EP131
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What if the biggest thing holding back your MSP is your hiring process? In this episode of All Things MSP, we sit down with Dave Cava, former MSP owner and founder of PeopleSharp, to uncover why most IT service providers struggle with recruiting, when to outsource hiring, and how to build a dream team that fuels growth—not headaches. Dave shares: -…
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AI Growth for MSPs Stalls as 95% of Projects Fail; Microsoft & Apple Face EU Regulatory Changes
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Managed service providers (MSPs) are experiencing significant growth driven by interest in artificial intelligence (AI), with 92% reporting an uptick in business. However, a concerning trend has emerged: only about half of these providers feel equipped to assist small and mid-sized businesses in adopting AI tools, a sharp decline from 90% the previ…
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Navigating AI Governance: Trust, Accountability, and the Future of Responsible Tech
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Art Kleiner, co-author of "The AI Dilemma" and Principal at Kleiner Powell International, discusses the complexities of AI governance, trust, and accountability in the context of modern technology. He emphasizes the importance of being intentional about risk when deploying AI products, particularly large language models, which can inadvertently per…
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The range of Target audiobooks from The Daleks through to Rose is now complete, with the release of Doctor Who and the Loch Ness Monster.Michael Stevens, who oversees BBC Audiobooks' Doctor Who output, joins us to celebrate this landmark, bringing with him a host of clips from some of his favourite releases.Joining in the fun are Andrew Smith, who …
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How to Rescue a Nonprofit Technology Project with Change Management pt 2: with Debbie Cameron
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Change Management Lessons with Debbie Cameron Build Consulting Partner Debbie Cameron and change management expert in a webinar on when you can rescue a nonprofit technology project using change management techniques. In part 1, Debbie describes the philosophy of change management and how these techniques work in helping the people at your organiza…
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[11] Wired for Connection: Equality, Diversity and Strong Leadership for Successful Modern MSPs
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In this episode, Vera and Lenka are joined by Ben Spector. He’s Head of Solutions at Zomentum, he leads partnerships at inforcer, and he also co-chairs the GTIA UK and Ireland DEI interest group. He also has experience as a former MSP owner turned SaaS consultant. Ben is very passionate about building inclusive spaces in the tech industry and suppo…
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AI Readiness for MSPs: Jermaine Clark (EP 905)
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Jermaine Clark of Sherweb sits down with Uncle Marv to discuss what AI readiness means for MSPs, sharing practical advice, personal stories, and vendor insights. The conversation tackles how the rapid adoption of AI has shifted the balance between MSP expertise and client knowledge, emphasizing the need for a security-first approach and regular dat…
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#24 – From the Trenches: Risking It All to Build Again (Chris Hart)
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At just 18 years old, Chris Hart stumbled into his first IT client by accident. Fast-forward to today, he’s taking the biggest leap of his career — leaving behind a steady paycheck to launch Iron Gate MSP with one bold mission: to become the largest MSP in Florida. In this raw conversation, Chris shares: The unexpected moment that made him realize …
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AI Transforms Tech Jobs, Productivity Losses Cost Billions, and Diversity in IT Leadership Stalls
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Generative AI is significantly transforming technology jobs, particularly by automating repetitive tasks such as coding and data processing. A recent analysis by Indeed indicates that while many tech skills will evolve, less than 1% are likely to be fully replaced by AI. This shift is creating challenges for organizations, as employees struggle wit…
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Microsoft Partner Program Changes & Updates
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of tech topics relevant to IT professionals. They start by sharing personal anecdotes about their preferences for coffee and tea before diving into recent changes in the Microsoft Partner Program, emphasizing the importance of meeting revenue requirements.…
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[10] Wired for Connection: How Positive Thinking Makes you a Better Leader
1:09:57
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Hannah Lloyd is the Chief Revenue Officer at Enhanced.io. She’s worked with hundreds of MSPs to launch, sell and scale cybersecurity services. She knows exactly what makes go to market strategies succeed and where they tend to stall. Hannah has held several leadership roles and her impact has already been widely recognised. She was the youngest-eve…
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Ever felt pressured to keep quiet in your business or IT community? Uncle Marv unpacks what Jimmy Kimmel’s comeback teaches IT pros about the freedom to speak in the face of political and industry pressure. With real stories of cyberbullying, shady marketers, and systemic bias, Marv reminds us that doing the right thing means accepting the risk—and…
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CMMC Audits Expose Export Violations; Congress Tests AI; Cybersecurity Faces New AI Threats
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The Defense Department's Cybersecurity Maturity Model Certification (CMMC) effort has uncovered that many contractors are unaware of export control violations, which could lead to significant legal and financial penalties. As the certification becomes mandatory, early assessments indicate common violations of the International Traffic in Arms Regul…
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Big Finish's latest release in the Lost Stories range is Alixion, a story which would have featured as part of the never to be Season 27.Original writer Robin Mukherjee has adapted his original outline for audio, with Sylvester McCoy and Sophie Aldred back as the Doctor and Ace.Robin joins us to discuss the story, how it almost came to be on televi…
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What's REALLY Behind Northeast Wisconsin's Labor Shortage Today?
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Wisconsin businesses face an unprecedented challenge: the labor force is shrinking while demand grows. In this episode of IT Unplugged, Brandon sits down with Laura Strickland, Partner Success Manager at Carex Consulting Group, to uncover the shocking reality behind Northeast Wisconsin's labor market. (Check out September's LMI Report: https://www.…
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