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S2: Ep2 - CX 101 with Rajul Jain

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Manage episode 273301224 series 2385850
Content provided by KP and Z. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KP and Z or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to CX 101 with Rajul Jain who works for Microsoft's Customer and Market Research team. Listen to learn hat is customer experience research, how is it different from user experience research? What does it measure? When should you use it? And what considerations should researchers keep in mind when it comes to diversity and inclusion in customer experience research? --- Send in a voice message: https://podcasters.spotify.com/pod/show/mrxplorer/message
  continue reading

48 episodes

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Manage episode 273301224 series 2385850
Content provided by KP and Z. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KP and Z or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to CX 101 with Rajul Jain who works for Microsoft's Customer and Market Research team. Listen to learn hat is customer experience research, how is it different from user experience research? What does it measure? When should you use it? And what considerations should researchers keep in mind when it comes to diversity and inclusion in customer experience research? --- Send in a voice message: https://podcasters.spotify.com/pod/show/mrxplorer/message
  continue reading

48 episodes

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