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When Lenders Automate Retention, Human Advice Becomes The Edge

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Manage episode 520146523 series 3613613
Content provided by Craig Skelton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Craig Skelton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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A six‑week window can change your entire year. With rates easing, swap markets stabilizing, and millions of fixed deals expiring in the next 18 months, this is the moment to act with precision and purpose. We break down what’s moving the mortgage market, why lenders are sharpening prices, and how a short December can derail clients who wait until January. Most importantly, we share a step‑by‑step outreach plan to protect relationships, secure competitive options early, and build momentum for 2026.
We start with a clear market snapshot—base rate steady, lenders competing on two‑ and five‑year fixes, and affordability nudging in the right direction—then zoom into the operational realities that matter: holiday staffing gaps, potential repricing after the Autumn Statement, and lender retention engines pushing product transfers direct to your clients. You’ll learn how to segment your database for 2026 expiries, craft concise messages that cut through inbox noise, and use calls, texts, and WhatsApp to book quick “rate check” reviews that turn intent into action.
From there, we tackle the human side. Payment shock is real even as rates soften, so we map practical steps to review budgets, stress test repayments, and add resilience with income protection, life cover, and critical illness where suitable. For landlords, we outline portfolio restructuring options amid tax and regulatory shifts. We also share how to educate clients around the budget—what could change on stamp duty, landlord reliefs, or green incentives—and why timely updates position you as the advisor they call first. Finally, we look ahead to AI: as lenders scale retention tech, brokers who pair smart tools with personal advice will win the long game.
If today’s plan helps, tap follow, share this with a broker who needs a nudge, and leave a quick review so more advisers can find it. Ready to run your own race and make the most of the remortgage surge?

I help employed mortgage brokers go self-employed with clarity, confidence and one-to-one mentoring. Find out how Pathways or Coaching works at craigskelton.co.uk

The Broker Foundry – Where Mortgage Brokers Become Business Owners Subscribe on YouTube: https://www.youtube.com/@TheBrokerFoundry

#mortgagebroker #mortgagebrokers #mortgagebrokeruk #mortgagebrokercoaching #coaching #mortgagebrokerage #mortgagebrokerbusiness #mortgagebrokermarketing #mortgagebrokertips #mortgageadvisor #mortgageadviser #mortgagecoach ...

  continue reading

Chapters

1. Setting The Stage For Year-End (00:00:00)

2. Market Snapshot And Rate Moves (00:01:01)

3. Why Acting Now Matters (00:02:46)

4. Beat The December Bottleneck (00:04:15)

5. Stop Product Transfers Stealing Clients (00:06:00)

6. Six-Week Client Outreach Plan (00:07:16)

7. Coaching Clients Through Payment Shock (00:10:20)

8. Educate Around The Autumn Statement (00:12:10)

9. Personal Touch And Tracking (00:14:15)

216 episodes

Artwork
iconShare
 
Manage episode 520146523 series 3613613
Content provided by Craig Skelton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Craig Skelton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

A six‑week window can change your entire year. With rates easing, swap markets stabilizing, and millions of fixed deals expiring in the next 18 months, this is the moment to act with precision and purpose. We break down what’s moving the mortgage market, why lenders are sharpening prices, and how a short December can derail clients who wait until January. Most importantly, we share a step‑by‑step outreach plan to protect relationships, secure competitive options early, and build momentum for 2026.
We start with a clear market snapshot—base rate steady, lenders competing on two‑ and five‑year fixes, and affordability nudging in the right direction—then zoom into the operational realities that matter: holiday staffing gaps, potential repricing after the Autumn Statement, and lender retention engines pushing product transfers direct to your clients. You’ll learn how to segment your database for 2026 expiries, craft concise messages that cut through inbox noise, and use calls, texts, and WhatsApp to book quick “rate check” reviews that turn intent into action.
From there, we tackle the human side. Payment shock is real even as rates soften, so we map practical steps to review budgets, stress test repayments, and add resilience with income protection, life cover, and critical illness where suitable. For landlords, we outline portfolio restructuring options amid tax and regulatory shifts. We also share how to educate clients around the budget—what could change on stamp duty, landlord reliefs, or green incentives—and why timely updates position you as the advisor they call first. Finally, we look ahead to AI: as lenders scale retention tech, brokers who pair smart tools with personal advice will win the long game.
If today’s plan helps, tap follow, share this with a broker who needs a nudge, and leave a quick review so more advisers can find it. Ready to run your own race and make the most of the remortgage surge?

I help employed mortgage brokers go self-employed with clarity, confidence and one-to-one mentoring. Find out how Pathways or Coaching works at craigskelton.co.uk

The Broker Foundry – Where Mortgage Brokers Become Business Owners Subscribe on YouTube: https://www.youtube.com/@TheBrokerFoundry

#mortgagebroker #mortgagebrokers #mortgagebrokeruk #mortgagebrokercoaching #coaching #mortgagebrokerage #mortgagebrokerbusiness #mortgagebrokermarketing #mortgagebrokertips #mortgageadvisor #mortgageadviser #mortgagecoach ...

  continue reading

Chapters

1. Setting The Stage For Year-End (00:00:00)

2. Market Snapshot And Rate Moves (00:01:01)

3. Why Acting Now Matters (00:02:46)

4. Beat The December Bottleneck (00:04:15)

5. Stop Product Transfers Stealing Clients (00:06:00)

6. Six-Week Client Outreach Plan (00:07:16)

7. Coaching Clients Through Payment Shock (00:10:20)

8. Educate Around The Autumn Statement (00:12:10)

9. Personal Touch And Tracking (00:14:15)

216 episodes

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