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S2 EP 42 The $52K Service Call and How to Earn Lifetime Clients with 3D Service
Manage episode 520676565 series 3703009
Discover how one electrician turned a single service call into $52K of booked work using Service Loop’s 3D service method. This episode dives deep into advanced client experience, trust-based selling, and building lifetime relationships in residential electrical.
What if a $16K install wasn’t the ceiling... but the first step? Clay and Joe unpack the hidden framework behind one of the most stacked, trust-filled sales in residential electrical: a $52K multi-layered client relationship built from service, not sales.
You’ll learn how to:
- Stop being a commodity and become an experience
- Prevent tiny inspection fails from derailing trust
- Use “relational touchpoints” to turn CSRs and installers into sales allies
- Unlock a homeowner’s full potential with expert-level discovery
This is more than good customer service. It’s a three-dimensional trust loop that multiplies opportunity without multiplying pressure.
00:00 - Intro & Experience vs Price
02:00 - The Ripple Effect of Referrals
04:30 - Focused Service, Not Multitasking
07:00 - Advanced Rapport & Sensory Memory
14:00 - The $52K Case Study Breakdown
18:00 - How Installers Become Closers
22:00 - Final Truths on Lifetime Clients
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#ElectricianBusiness #ServiceLoopPodcast #FlatRateSales #ResidentialElectrician #ClientExperience #TradesmanMindset #MillionDollarElectrician #ServiceCallsThatSell #ElectricalSales #LoopMethod
Chapters
1. Welcome to Million Dollar Electrician (00:00:00)
2. The Importance of Focused Service (00:02:30)
3. Eliminating Distractions for Better Results (00:05:40)
4. Setting Up a Three-Dimensional Experience (00:08:56)
5. Win of the Week: $52,000 Client (00:15:20)
6. Advanced Relationship Building Techniques (00:19:15)
7. Making Lasting Customer Connections (00:23:00)
388 episodes
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