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MGMA Insights: Managing Disruptive Physician Behavior with Dr. Christopher Kodama

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Manage episode 495593588 series 1260959
Content provided by MGMA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MGMA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark, about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, conversation techniques, and follow-up. Dr. Kodama also previews his upcoming session at the MGMA Leaders Conference in Orlando.

Main Points:
00:50 – Introduction and Guest Welcome
01:38 – Dr. Kodama's Background and Career Journey
05:13 – Understanding Disruptive Physician Behavior
06:36 – Defining Disruptive Behavior
08:20 – Identifying Disruptive Dynamics in Practice
11:53 – Approaching the Difficult Conversation
17:44 – Follow-Up and Mitigating Risk
20:23 – Conclusion and Upcoming Conference Details

Additional Resources:

Email us at [email protected] if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to [email protected]. Don't forget to subscribe to our network wherever you get your podcasts.


Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.

Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.

  continue reading

722 episodes

Artwork
iconShare
 
Manage episode 495593588 series 1260959
Content provided by MGMA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MGMA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark, about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, conversation techniques, and follow-up. Dr. Kodama also previews his upcoming session at the MGMA Leaders Conference in Orlando.

Main Points:
00:50 – Introduction and Guest Welcome
01:38 – Dr. Kodama's Background and Career Journey
05:13 – Understanding Disruptive Physician Behavior
06:36 – Defining Disruptive Behavior
08:20 – Identifying Disruptive Dynamics in Practice
11:53 – Approaching the Difficult Conversation
17:44 – Follow-Up and Mitigating Risk
20:23 – Conclusion and Upcoming Conference Details

Additional Resources:

Email us at [email protected] if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to [email protected]. Don't forget to subscribe to our network wherever you get your podcasts.


Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.

Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.

  continue reading

722 episodes

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