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RCM Podcasts

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Podcast about how to run an effective RCM company, focusing on medical billing lead generation, RCM automation, technology, data, and analytics, including artificial intelligence for RCM. We also cover general medical billing management consulting and scalable process design. Written versions of these podcasts are typically available on our blog at https://voyanthealth.io/blog.
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Strata Studios is the best resource to help you grow your PT or OT Clinic. StrataPT combines your EMR and Billing into one automated system to increase revenue and achieve a 99.99% reimbursement rate for Physical, Occupational, or Speech Clinics. Recently, StrataPT was ranked the #1 Ranked EMR and Billing System in Outpatient Therapy & Rehab from KLAS Research Book a demo with our team today 👉 stratapt.com
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Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news ...
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Revenue Cycle Management (RCM) is a leading medical billing company committed to assisting healthcare providers in enhancing their revenue cycle and boosting their financial performance. We provide a wide range of comprehensive services for revenue cycle management, as well as advanced healthcare IT products and digital marketing solutions. Our dedicated team of experts is here to support you in optimizing your revenue cycle process to maximize reimbursements and minimize the ratio of denied ...
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Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com
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Modern Healthcare's Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we'll interview healthcare's most accomplished leaders to learn how they're addressing the industry's most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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Welcome to ”Portiva Pulse” – the podcast where Sanju Zachariah, President and CEO of Portiva, explores the future of virtual medical staffing and healthcare efficiency. Join Sanju as he delves into how Portiva’s innovative services such as virtual medical assistants, remote medical scribing, dental virtual assistance, prior authorization, insurance verification, medical transcription, and medical billing are revolutionizing medical, dental, and veterinary practices. Through expert interviews ...
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Long-time editors Liz Beaulieu and Theresa Flaherty discuss the HME industry’s top news, and call on experts to provide context and add color to the stories they’re writing for HME News. It’s everything you’ve come to expect from HME News, just in podcast form, in about 10 minutes or less. HME News, www.hmenews.com, is the leading source of news for the home medical equipment industry.
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Dental Decoders

Brittany Rogars

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Welcome to 'Dental Decoders', the podcast where we crack the code on the complexities of dental operations and revenue cycle management (RCM). Hosted by Brittany Rogars and Rebecca Herring, this show is a treasure trove for dental professionals seeking to elevate their practice and enhance their expertise. Each episode of 'Dental Decoders' delves deep into the intricacies of the dental industry. From insightful interviews with seasoned experts to solo episodes packed with actionable advice, ...
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eCW Podcast

eClinicalWorks

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Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.
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Did you ever wish that you had a physician revenue cycle expert and mentor with over 20 years of experience whispering success secrets in your ear? That's exactly what you will get when you tune into For the Love of Revenue Cycle hosted by me, Vanessa Moldovan. My career and my life have brought me a wealth of knowledge and I can't wait to share with you. My passion is to help others in the industry to reach their full potential and find success in the wonderful, crazy world of physician rev ...
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The Med Practice Made Perfect podcast is part of a resource hub where medical practice partners and managers have access to insightful and actionable info. We strive to help you make your practice more efficient, effective, and profitable.
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Although providers and payers feel like they're engaged in an epic, ongoing battle over claims, Abhinay Vyas, Co-Founder and Chief Data Officer at RapidClaims, believes that approvals can increase when both realize that they are fundamentally interested in truth. RapidClaims' AI-driven revenue cycle tools help to uncover the complexities in care an…
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In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Randi Tapio, a seasoned revenue cycle management (RCM) leader whose career spans hands-on billing, consulting, and building high-performance teams. Randi shares her journey from working the front desk of a doctor's office to running her own billing center, exiting it, and ul…
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According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem…
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What do you do when your EHR vendor suddenly shuts down and you only have months to find a replacement? For Sound Physicians, that deadline sparked a bold pivot - one that put APIs and collaboration at the center of their technology strategy. In this interview, Dria McCluskey, SVP of Innovation and Technology at Sound Physicians, and Venky Chellapp…
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In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE, Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to influential leader, and how adopting a go-giver philos…
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This week on Strata Stories, Part 1 of Dana Strauss’s "State of the State" breaks down what’s happening at the federal level and what it means for rehab therapy right now. Dana cuts through the policy noise and shows how these programs and models actually affect clinics on a day-to-day basis. In Part 1, she covers: ✅ The most important federal prog…
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Everyone talks about AI fixing documentation. But the real story is whether patients and clinicians will trust it enough to use it every day. In this interview, Dr. Randy Thompson, Chief Health Analytics Officer at Billings Clinic, shares what it takes to bring Oracle Health’s AI tools into daily practice across Montana’s largest independent health…
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Few patients take a paper prescription down to the local pharmacy any more. The modern era of prescribing is shockingly complex and getting more so, according to Dr. Colin Banas, Chief Medical Officer, and Drew Hunsinger, Head of Growth, at DrFirst. Banas says that the goal at DrFirst, a 25-year-old company, has always been to provide an end-to-end…
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In this episode of the MGMA Insights Podcast, host Daniel Williams reconnects with Tony (Anthony) Schirer, executive director of Cheyenne OBGYN and long-time MGMA member. Tony shares his journey into healthcare, the evolving role of technology in medical practices, and practical strategies for tackling staffing challenges in rural settings. The con…
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Welcome to a special episode of HME News in 10, sponsored by Rhythm Healthcare. Today’s guest, Mitch Yoel, COO of Rhythm Healthcare, pulls back the curtain on what he calls the “hidden economy” of portable oxygen concentrators (POCs). Beyond the purchase price, providers often absorb the cost-of-service calls, tech labor, RMAs, loaners and downtime…
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emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O’Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success. The three services offered by emtelligent are: * Medical Document AI: ingests docum…
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Have you ever wondered what is the going rate for medical billing services and how those numbers really compare to related roles like virtual medical scribes? In this episode, we break down realistic pricing, hourly rates, and salary ranges that professionals and healthcare providers should expect today. From U.S.-based averages to international co…
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The #Doers Podcast is back with a game-changing episode! Join Dan Hall as he sits down with Jill Nesbitt of Optimize Dental Consulting, a true powerhouse in dental technology and DSO strategy with over 25 years of hands-on experience. Jill shares why even the best dental software fails without smart implementation, how to supercharge patient experi…
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PointClickCare is a major EHR service with a 25-year history, originally focused on post-acute care settings such as skilled nursing and assisted living but has expanded to provide health it services to the full spectrum of healthcare provider organizations. As they've expanded their services, one of the areas they wanted to help was care transitio…
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In this episode, we explore 15 must have administrative assistant skills top virtual assistants rely on to stay efficient, reliable, and indispensable. These skills go beyond basic office tasks—they’re the backbone of strong operations, smooth communication, and effective support in fast-paced workplaces. Whether you work in a clinic, corporate off…
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Join Jeff Malec for a quick, fun season finale as he looks back on the year’s market highlights, standout episodes, and unforgettable guests. The Derivative is heading into a short holiday break, but we’ll be back with fresh conversations and a stacked guest lineup in January. SEND IT! Episode favs from 2026: Sal Mercongliano Solo Summer Six-pack H…
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In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Paola Ballester, MD, pediatric hospitalist, medical director for utilization management, and senior physician advisor at a large, freestanding academic children’s hospital and regional pediatric referral center. Dr. Ballester is also the co-founder of E…
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Physician advisory programs, which educate clinicians in peer-to-peer fashion, are growing in several ways. This video at the AHIMA Annual Conference explores the many uses of these programs, as well as how to implement them and make sure they're effective. The speakers are Dr. Adriane Martin, Vice President of Physician Services at Enjoin, a CDI c…
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Hospitals are under mounting financial pressure while also navigating a complex shift toward value-based care. In this episode, Dr. Rob Bessler, CEO of Honest Health, and Rick Pollack, CEO of the American Hospital Association, examine the critical decisions health systems face today and the long-term strategies needed for success tomorrow. Tune in …
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Successful practice ownership isn’t about passion or fancy equipment — it’s about understanding demand and reducing risk. In this episode of Strata Stories, Paul Singh breaks down some fundamentals every new grad and clinic owner should master: 1️⃣ How to identify real market gaps — and secure the right early funding 2️⃣ Why passion isn’t enough to…
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T.H.E. Clinic, a federally qualified health center serving a low-income communmity in Los Angeles, recently reduced missed patient visits ("no-shows") from 25-28% to 13-14%. To learn more about this exceptional improvement, we sat down with CIO Wilson Santos who describes how the healow AI-Powered No-Show Prediction Model helped their clinic achiev…
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AI has proven itself as a way to remove the burden of scanning, identifying, and uploading information. For Nemours Children's Health, AI solutions from Vyne Medical completely restructured and optimized their document handling practices. Cathy Murphy, HIM Operations Manager at Nemours Children’s Health, gives an account in this video of what data …
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On this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, sits down with Jimmie Richmond, MPH, CHFP, CMPE, CPC, Financial Analysis Consultant at Banner University Medical Center. Jimmie is both a longtime MGMA member and a volunteer on MGMA’s new Human Resources & Compliance Advisory Board. Daniel and Jimmie explore…
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Although ambient voice transcriptions driven by AI are seeing widespread adoption in healthcare institutions, only 20%-40% of clinicians adopt it in each institution, according to Dr. Thomas Kelly, CEO & Co-Founder at Heidi. However, when Heidi's AI medical scribe is brought in, they achieve an average 60-70% adoption by clinicians. This is because…
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The Doers Podcast is back with another powerhouse conversation. In this episode, Dan Hall sits down with Jacob Smith, CEO of Exo Dental, to unpack how purpose driven leadership and a mission first mindset are redefining what is possible in modern dentistry. Jacob shares how Exo Dental is transforming practices through innovation, culture, and a dee…
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Dr. Mike Gao, President of Smarter Technologies, says that the distinction between clinical care and revenue cycle management (RCM) was a historical decision that is no longer valid. Clinical care is determined partly by what payers cover and what proof they require of the patient condition. In turn, the codes and other information used for billing…
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Hyro's Responsible AI Agent platform enables health systems to safely automate patient workflows and conversations across key channels such as call centers, websites, SMS, and mobile apps, supporting use cases like scheduling, appointments, and prescription refills and more. But CEO and Co-Founder Israel Krush thinks that providers should look beyo…
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Are you wondering do you want to become a virtual assistant find your niche that sets you apart from the crowd? This episode guides you through exactly that — from evaluating your skills and passions, to selecting a profitable specialty and packaging services clients love. We’ll walk you through the key steps of assessing what you enjoy (admin supp…
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Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality. Advantag…
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In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Allen Alongi, MBA, PMP, SSGB, Physician Practice Manager at Northside Hospital in Marietta, Georgia, and one of the newly appointed members of MGMA’s Human Resources and Compliance Advisory Board. Allen shares his journey from patient to healthcare leader;…
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Some conversations age well — and this is one of them. I sat down with Rafael Salazar, Owner & CEO of ProActive Rehab & Wellness, to talk about a challenge I see across the therapy world: Most clinicians were trained to treat patients… not to monetize their expertise or build additional revenue streams that create real financial breathing room. In …
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Understanding AR in medical billing is critical for any medical practice. Accounts receivable represents the money owed to your clinic or hospital by patients and insurance companies for services already rendered. Unpaid accounts can disrupt cash flow, burden staff, and slow daily operations. In this episode, we dive deep into how to track, manage,…
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Community health centers make up the largest primary care network in the U.S. health care system, serving 1 out of 7 Americans—and in rural areas, 1 out of 3. Dr. Kyu Rhee, President and CEO of the National Association of Community Health Centers, says that their patient base has tripled over the past 20 to 25 years, and he expects it to triple aga…
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Managing the financial health of a clinic is tough, especially when coding accuracy, denials, and reimbursement delays start piling up. In this episode, we break down how revenue cycle management services for small practices can streamline billing workflows, reduce costly coding errors, and strengthen compliance. By integrating essential functions …
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Reimbursements in health care have gotten more complex with the growing importance of risk-based, value-based plans and behavior change. In this video interview, Tiffany Waltos, Director of Revenue and Analytics at Community Health Care in Northern Ohio, discusses today’s pressures on revenue cycle management and ways health care providers can resp…
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Are you confident that every claim your practice submits is accurate? In this episode, we dive deep into medical coding audit services, exploring how these essential audits act as a safety net for your billing process. From identifying coding errors to preventing compliance penalties, these services help healthcare providers protect revenue and ens…
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In this episode, Jeff Malec sits down with Tom Holliday, founder and CIO of HIP Investments, for an in-depth conversation on reimagining multi-strategy investing in the commodity space. Tom shares insights from his distinguished career, from his early days at Refco to working with George Soros and launching both Titan Advisors and Hip Investments. …
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In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Justin McMartin, Director of Product Innovation at Surescripts, about one of the most important developments in U.S. healthcare interoperability: TEFCA and Qualified Health Information Networks (QHINs). They dig into what TEFCA is (and isn’t), how QHINs op…
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Healthcare teams face nonstop challenges when it comes to dealing with insurance processes, and benefit verification authorization services play a huge role in preventing those dreaded claim denials. This episode breaks down how these services help clinics confirm active coverage, co-pays, deductibles, and prior authorization requirements before ca…
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Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support (SOS). Today’s guest is Steve Cela, CEO of SOS. He joins HME News in 10 to expose the invisible workflow leaks quietly draining revenue from even the best HME providers. His message is clear: It’s not staffing or reimbursement holding you back - it’s …
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[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains. At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping s…
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Managing billing in cancer care is complex, time-consuming, and often overwhelming. In this episode, we dive into oncology medical billing services and how they streamline the process for practices, reduce claim denials, and improve cash flow. From handling CPT and ICD-10 codes to managing prior authorizations, specialized billing services help onc…
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Orthopedic clinics deal with high patient volume and complex procedures, which makes efficient orthopedic medical billing services absolutely essential. This episode breaks down why many practices struggle with denied claims, revenue leaks, and slow reimbursements — and how specialized billing teams help solve these issues with accuracy and consist…
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In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike. The Orthopaedic …
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Managing revenue in an eye-care practice can be overwhelming, which is why many clinics are turning to ophthalmology medical billing services to streamline their workflows. In this episode, we break down the hidden challenges behind coding, documentation, and reimbursement in ophthalmology — from surgical procedures and diagnostic imaging to payer …
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In this inspiring bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams sits down with Delores McNair—speaker, mentor, and longtime MGMA leader—who brings her trademark energy and authenticity to a conversation about leadership, mentorship, and human connection in healthcare. …
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Set sail with maritime historian Sal Mercogliano as we dive deep into the enduring mystery of the Edmund Fitzgerald, a legendary ship lost on the Great Lakes 50 years ago this week. From chilling tales of mariners’ lives and the critical role of iron ore trade, to the evolving challenges facing commercial shipping, this episode explores what really…
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Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made …
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