Join us in this episode of Leading Human as we delve into the importance of team norms, emotional intelligence, and collaborative culture with Vanessa Drucker, author of 'The Emotionally Intelligent Team.' Discover how the right practices can transform team dynamics, optimize interactions, and enhance performance. Vanessa shares insightful stories and practical steps on building psychologically safe and emotionally intelligent teams. Make sure to watch this episode to learn the secrets of high-performing teams and how to implement them in your organization.

00:00 Introduction to Emma AI and Today's Guest

00:36 The Power of Team-Based Tools

01:43 Introducing Vanessa Druskat and Her Work

09:46 Vanessa Joins the Conversation

09:57 The Importance of Emotional Norms in Teams

10:24 Real-World Example: Engineers' Transformation

16:09 Building Psychological Safety in Teams

17:20 The Role of Leaders in Team Culture

18:49 Implementing Team Norms and Accountability

23:42 Measuring and Changing Team Culture

25:43 Team Building Exercises: Getting to Know Each Other

26:46 Establishing Team Norms

28:06 The Role of the Leader in Team Culture

30:16 Dealing with Difficult Personalities

32:48 The Importance of Belonging in Teams

40:28 Rapid Fire Questions: Insights on Team Dynamics

44:34 Conclusion and Resources

Where to find Vanessa Druskat's groundbreaking book.

Want a communication and wellbeing workshop that actually sticks? Whether you’re building trust or leveling up team accountability, we’ve got you.

Book a call to ask questions and learn more about improving how your team communicates here.