In this episode of Leading Human, host Chad converses with Jen Mueller, a seasoned sports broadcaster, leadership coach, and host of Talk Sporty to Me.

Jen shares her unique experiences of interviewing athletes while cooking, and how these interactions reveal vulnerability and human connection. The discussion delves into critical leadership communication strategies, emphasizing the importance of timely, clear, and meaningful feedback.

Jen draws parallels between leadership in sports and business, highlighting the role of clear objectives and the nuances of giving accurate praise and constructive feedback. She also provides actionable advice on preparing for and handling challenging conversations, the significance of learning from setbacks, and fostering a resilient team culture.

Jen Mueller is a business communication expert and the founder of Talk Sporty to Me, where she helps companies level up their communication skills with actionable strategies inspired by her 25-year career as a sports broadcaster.

An Emmy-award-winning producer, Jen is in her 16th season as the Seattle Seahawks sideline radio reporter and has spent 18 years with the Seattle Mariners on ROOT SPORTS. She’s known for building strong relationships, delivering meaningful content in short bursts, and expertly handling post-game interviews (while dodging Gatorade baths!).

01:11 The Power of Vulnerability in Cooking Interviews

01:57 Leadership Communication: A Daily Discipline

03:30 The Importance of Clear Objectives in High-Stress Situations

05:26 The Dangers of False Praise and Generic Feedback

09:08 Setting Clear Expectations and Accountability

16:00 Handling Difficult Conversations with Empathy

18:54 Learning from Setbacks and Building Resilience

21:51 Common Pitfalls in Leadership Feedback

24:40 Lightning Round: Quick Insights with Jen Mueller

Check out Jen's impactful and entertaining work here:

https://www.youtube.com/@TalkSportyToMe

https://www.instagram.com/TalkSportytoMe/

https://www.linkedin.com/in/jenmuellertalksporty/

Want a communication and wellbeing workshop that actually sticks? Whether you’re building trust or leveling up team accountability, we’ve got you.

Book a call to ask questions and learn more about improving how your team communicates here.