Minisode #74: Testing, Learning, Improving: The Iterative Approach

Leading for Business Excellence

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3M ago 2:24

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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.

In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams?

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/

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