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Why Aesthetics Matter in Technical Docs with Richard Rabil, Oracle

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Manage episode 501209653 series 2945649
Content provided by Gowri Ramkumar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gowri Ramkumar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

When you think about technical documentation, what comes to mind first? Clear instructions? Usability? Accuracy?

While all of these matter, Richard Rabil, Principal Technical Writer at Oracle, highlights something we often overlook - aesthetics.

In this episode of the Knowledge Base Ninjas Podcast, Richard dives deep into how visual quality and thoughtful design elevate documentation from being simply “functional” to being truly engaging and user-friendly. He explains the balance between functional and deep quality, emphasizing that well-crafted, visually thoughtful documentation enhances usability. Richard also discusses how Gen AI could impact documentation practices, highlighting the continued need for clear, readable, and human-centric content regardless of new technologies. His insights offer a refreshing glimpse into the creative and strategic choices in effective technical writing.

Thank you for tuning in!

In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.

Simply use this link - https://bit.ly/4ktBnZZ to start your free trial

  continue reading

143 episodes

Artwork
iconShare
 
Manage episode 501209653 series 2945649
Content provided by Gowri Ramkumar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gowri Ramkumar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

When you think about technical documentation, what comes to mind first? Clear instructions? Usability? Accuracy?

While all of these matter, Richard Rabil, Principal Technical Writer at Oracle, highlights something we often overlook - aesthetics.

In this episode of the Knowledge Base Ninjas Podcast, Richard dives deep into how visual quality and thoughtful design elevate documentation from being simply “functional” to being truly engaging and user-friendly. He explains the balance between functional and deep quality, emphasizing that well-crafted, visually thoughtful documentation enhances usability. Richard also discusses how Gen AI could impact documentation practices, highlighting the continued need for clear, readable, and human-centric content regardless of new technologies. His insights offer a refreshing glimpse into the creative and strategic choices in effective technical writing.

Thank you for tuning in!

In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.

Simply use this link - https://bit.ly/4ktBnZZ to start your free trial

  continue reading

143 episodes

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