Best Knowledgebase Podcasts (2025)

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Optimizing Documentation for Developers: A Conversation with Erin Rovelstad, Google 14:27

Play Pause

2d ago14:27

14:27

In this episode of Knowledgebase Ninjas Podcast, Erin Rovelstad, Senior Technical Writer from Google, reveals how she creates clear and trustworthy documentation for developers. She shares on discovering documentation gaps, working closely with engineering teams, and relying on regular reviews to maintain accuracy and usefulness in content. Erin al…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.06 BGSI's and The UBP's Collapse ) (5m30sec)

15d ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

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Why Documentation Toolchains Should Match Contributor Needs — with Laura Novich, Salesforce 17:29

17d ago17:29

17:29

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360. mhx1gI3tjoRymvk1v…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.05 The UBP Made Dollars AND Sense) (10m15sec)

18d ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.04 GT Recruitment, Retention and Graduation) (4m12sec)

22d ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

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Making Tech Docs Simpler for Non-Technical Users – A Talk with Daria Tombolelli, KNIME 15:12

27d ago15:12

15:12

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.03 The Women of BGSA) (1m22sec)

25d ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.02 About KnowledgeBase) (5m22sec)

29d ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

1
Customer-First Documentation in the Age of AI with Kirsti Wall, Everi 12:55

1M ago12:55

12:55

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Dear Hannah: Mission Statement Part 9 - #AnnualReport (Episode 1 - Part 3 (How Schools Make Money)) (8m15sec)

1M ago

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Dear Hannah - I'm a #StandupStoryteller. I'm the "Brother From Another Planet". Strange people think I am strange. I think that what I experience is strange. And still I rise. I just completed another school year. I am trying to see where I have been ... and where I am going. Speaking of "all money ain't good money"... I have known for several year…

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The Manager’s Lens: Christie Gera, Appfire on Leading Writers, Measuring Value, and Embracing AI 11:33

2M ago11:33

11:33

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Why Documentation Deserves a Role in Business Strategy: Insights from Nikhar Sawhney, Cisco 19:24

2M ago19:24

19:24

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
Accessibility as a Core Writing Principle with Stacy Reed, Wavelo 9:34

2M ago9:34

9:34

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
How Consistency Builds Trust in Docs: A Talk with Kylee Thornton, Blue White Industries 9:19

2M ago9:19

9:19

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Dear Hannah: Derrick Brown Performs "GRASPP (Battle Plan)" (9-20-2024 Math Department Meeting) 6:24

2M ago6:24

6:24

Dear Hannah - GRASPP is an acronym that reminds me to check the "battle plan" of my team by examining *G*roup Morale, *R*elationships, *A*dministration, *S*piritual Tone, *P*lanning, and *P*roblem Solving. Having a battle plan does not ensure victory, but it does give you a solid approach ... which always gives you a chance to win. I spit "GRASPP (…

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Building a Documentation Team from Scratch with Paul Taylor, Anaplan 20:27

3M ago20:27

20:27

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 2.01 The Rise and Fall of The UBP) (15m16sec)

2M ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

1
Information Architecture Is the Future of Tech Writing by Rina G, ContentMaster 15:39

3M ago15:39

15:39

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
Mastering Developer Documentation: A Conversation with Gayathri Krishnaswamy, OutSystems 15:17

3M ago15:17

15:17

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle 20:05

3M ago20:05

20:05

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Dear Hannah: LEarning (DEI Blues) (03m00sec)

4M ago

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Dear Hannah - I'm a #StandupStoryteller. I'm the "Brother From Another Planet". Strange people think I am strange. I think that what I experience is strange. And still I rise. Self-reflection is my "superpower". I am committed to generating hope, healing, and change ... powered by autoethnographic self-reflection, #StandupStorytelling, #YourStory, …

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Tech Writing in the AI Era — A Deep Dive with Josh Bean from Amazon 17:11

4M ago17:11

17:11

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

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Dear Hannah: LEarning (Holler) (03m00sec) 3:00

4M ago3:00

3:00

Dear Hannah - I'm a #StandupStoryteller. I'm the "Brother From Another Planet". Strange people think I am strange. I think that what I experience is strange. And still I rise. Self-reflection is my "superpower". I am committed to generating hope, healing, and change ... powered by autoethnographic self-reflection, #StandupStorytelling, #YourStory, …

1
Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 1.14 GT BGSA InfoComm KB UBP) (14m37sec)

4M ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

1
Structured Technical Writing Process: Insights from Luke Bayler 21:42

4M ago21:42

21:42

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…

1
Dear Hannah: LEarning (Our Family's #YourStory) (03m48sec)

4M ago

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Dear Hannah - I'm a #StandupStoryteller. I'm the "Brother From Another Planet". Strange people think I am strange. I think that what I experience is strange. And still I rise. We are all born. Then we "dash" to the "finish line". During the "dash" - we live, love, LEarn, handle our business, and tell our own stories. This is "us" ...…

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Dear Hannah: Mission Statement Part 3 - Outliars (Outliers)

4M ago

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Dear Hannah - My name is Derrick. My name means "leader of my people". I am the brother from another planet. "My people" do not always know that they are "my people". I teach *students*, not *subjects*. This is my mission statement. I have realized that this is a "loaded" statement. See - I have a lot of students who do not know that they are "my s…

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Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 1.13 Going Online at Georgia Tech) (4m09sec)

4M ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

1
Dear Hannah: Derrick Brown's Oral History (#YourStory) (Episode 1.12 Graduating from Clemson as GEM Fellow) (5m05sec)

4M ago

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In June 2023, The Computer History Museum (Mountain View, CA) published my oral history (https://bit.ly/CHMOH_DB_YT) for my contributions to the computing world as an Internet strategist for The Universal Black Pages (an Internet directory of African-related content), and as the founding director of KnowledgeBase’s Project CHIP (which refurbished a…

1
Dear Hannah: Fight The Good Fight (Life & Opportunities) 6:03

5M ago6:03

6:03

[Original Broadcast Date: 5-15-2017] Dear Hannah, Life is a series of opportunities. Here's how I approach life ... I listen, because I don't listen well. I am quiet, because I am not quiet. I observe, because I can't see. I know, because I know that I don't know. I speak like no one else is ever going to speak for me. I do like no one is ever goin…

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Dear Hannah: LEarning (Quiet - But Not Silent) (Audio) 4:32

5M ago4:32

4:32

[Original Broadcast Date: 5-22-2017] Dear Hannah, I know that I do not know. So, I need to LEarn and teach. I cannot LEarn while talking. I LEarn by listening. I teach by LEarning. I teach by listening and talking. I create change through power and influence. I create power through efficient work. I do efficient work by LEarning. I influence by rea…

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Dear Hannah: Quiet (But Not Silent) (Video) 4:32

5M ago4:32

4:32

[Original Broadcast Date: 5-29-2017] Dear Hannah, education begins when you *finish* school. 'cause life gives you the test first ... - then you get the lesson ...By Derrick Brown

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Dear Hannah: Stand Your Ground (Remix) (Video) 1:52

5M ago1:52

1:52

[Original Broadcast Date: 6-18-2017] (Buy poster at http://bit.ly/rtt_standyourgground) ... Dear Hannah, Sometimes things happen that upset us. We have to feel what we feel, take the time to heal, remember what is real, and keep moving forward ... Love, DaddyBy Derrick Brown

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Dear Hannah: Teach Students, Not Subjects (Johney) (Video) 1:23

5M ago1:23

1:23

[Original Broadcast Date: 6-12-2017] Dear Hannah, Teach students, not subjects. You will not know them on your first day together. You will not know them on your last day together. Never stop LEarning who they are, and you will never stop LEarning who you are. Love, DaddyBy Derrick Brown

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Dear Hannah: Teach Students, Not Subjects (Johney) (Audio) 1:23

5M ago1:23

1:23

[Original Broadcast Date: 6-12-2017] Dear Hannah, Teach students, not subjects. You will not know them on your first day together. You will not know them on your last day together. Never stop LEarning who they are, and you will never stop LEarning who you are. Love, DaddyBy Derrick Brown

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Art of Simplification : Bridging the Gap Between Products and People with Matthew Olapade 9:15

5M ago9:15

9:15

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360.…