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How to Run Customer Interviews with AI (Part 1)

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Manage episode 504189702 series 3230914
Content provided by Brian Scordato and Brian Scordato | Tacklebox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Scordato and Brian Scordato | Tacklebox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today, we build a machine to help you actually run customer interviews.

We’ll use AI to tackle the big blockers—accountability, CRM setup, outreach, transcription, and even how to pick your first customer. You’ll hear the idea Brian is testing with the interview machine, and we’ll walk through exactly how AI can make the process faster, more uncomfortable (in the right way), and a lot more effective. Plus, a bit on creativity and being human.

00:00 Intro
00:30 Avoiding Criticism
04:08 The Job of Customer Interviews
09:12 Smooth Jazz
09:30 Whisper Ideas
11:35 The Idea:
15:35 The AI Interview Machine
17:34 Accountability
19:13 Top of Funnel Outreach
21:18 Interview Execution
22:39 Synthesis
23:43 The End

  continue reading

259 episodes

Artwork
iconShare
 
Manage episode 504189702 series 3230914
Content provided by Brian Scordato and Brian Scordato | Tacklebox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Scordato and Brian Scordato | Tacklebox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today, we build a machine to help you actually run customer interviews.

We’ll use AI to tackle the big blockers—accountability, CRM setup, outreach, transcription, and even how to pick your first customer. You’ll hear the idea Brian is testing with the interview machine, and we’ll walk through exactly how AI can make the process faster, more uncomfortable (in the right way), and a lot more effective. Plus, a bit on creativity and being human.

00:00 Intro
00:30 Avoiding Criticism
04:08 The Job of Customer Interviews
09:12 Smooth Jazz
09:30 Whisper Ideas
11:35 The Idea:
15:35 The AI Interview Machine
17:34 Accountability
19:13 Top of Funnel Outreach
21:18 Interview Execution
22:39 Synthesis
23:43 The End

  continue reading

259 episodes

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