B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Customer Podcasts
Official podcast for the custom harvesting industry brought to you by U.S. Custom Harvesters, Inc. Listen in as Mandi and our guests chat about their experiences and the current state of affairs!
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Customer Service is a podcast by Canoe Club where we ask and answer questions with guests about style, culture, and more.
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Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
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Welcome to The Insider’s Guide to Custom Homes—your expert-led roadmap to building smarter and better. I’m Rick Bell, founder of Landmark Custom Homes, with over 40 years of experience building across South Florida. Each episode gives you practical insights into the custom homebuilding process—materials, floor plans, budgeting, timelines, and how to avoid costly mistakes. If you want to build with confidence and craftsmanship, this show is for you.
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Conversations about digital experience and AI.
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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How can influencing differently lead to new opportunities? Join Deloitte’s Lou DiLorenzo Jr. in conversation with the C-Suite leaders bringing business and technology together to transform organizations and drive strategic value.
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Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
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This is The Customer Wins podcast where business leaders discuss their secrets and techniques for helping their customers succeed and in turn grow their company.
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We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
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If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won’t fix churn, but these conversations might. Retention is the new growth & AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churned—the No. 1 podcast for retention and Customer Success leaders—features real talk with the sharpest minds in the Customer Success space. We dig into how teams a ...
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Custom anthems for brands and legends. Real research. Real stories. Real heat. Play loud. Connect with the creator on LinkedIn: https://www.linkedin.com/in/ixcarswell/
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Earn Trust & Win More Customers In The Age Of AI. We believe that the future of marketing is buyer education. When you obsess about your customers’ needs, you can start producing the content they’re hungry for. This is how to build trust and close deals in the digital age. This is the pathway to Endless Customers. An IMPACT podcast.
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A show where we learn about and share everything concerning long range shooting and custom rifle building. To support the show don't forget to visit our Patreon Page, We really appreciate all the members who help support the show. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Most B2B companies overlook their biggest growth opportunity: investing in the customers they already have. Yet, customer marketing leaders struggle to secure budget, prove ROI, and drive growth. In a world obsessed with more (more leads, more deals, more revenue), how do you make customer advocacy a non-negotiable growth strategy? This show is for marketers who want to turn customer advocacy into a strategic growth engine. Each episode features customer marketing pioneers, revenue leaders, ...
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A true crime podcast with a different point of view. Every week, Alice and Brett bring their unique perspective as prosecutors to the most famous cold case mysteries of all time. Murder, mayhem, disappearances, you name it. If it's true crime, they're on the case. Custom case art by Hannah Hill. https://instagram.com/serious_moonlite?igshid=lhy8ijowoc9p
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...
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The Bank Customer Experience Podcast offers a view into the hot topics affecting the banking world.
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Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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Where's Your Customer? is a podcast for retail leaders who want to become truly customer-centric. Through honest conversations, inspiring stories, and practical ideas, we help you see your business through your customers' eyes. So you can build stronger connections, happier teams, and a brand customers can't live without.
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The improv podcast where we read real reviews, and then improvise funny scenes from them. Reviews where the reviewer wants everyone to know: You Just Lost A Customer.
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WB Download Custom Home Podcast will provide podcast listeners and those in the home building industry a platform to discuss home building news/updates in the nation and what’s happening on our local custom home building projects. We will have casual, entertaining discussions with experts in the industry, friends and surprise guests. The WB Download Custom Home Building Podcast is hosted by Wieland Builders President, Jeff Wieland. The Wieland family have been building homes for over 65 year ...
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Heritage Signs & Displays is a Veteran owned, full-service Commercial Printing, Custom Signs, and Display Company specializing in the production and installation of trade show graphics, events banners, window graphics, wall wraps, environmental graphics, booklet printing, and marketing materials to improve the branding of businesses in Southern Maryland, Baltimore MD, Annapolis MD, and Waldorf MD. Get more information: https://heritagecustomsigns.com/
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Master Fabricators and Custom Car Builders Tim Lajambe and Rob Mosser get together with Ufuoma Elvis from The Golden Drive to talk about all things cars, modifications, engines, body work, metal work, the industry and more. Trick Factory Customs is a premier fabrication and body shop located in Coquitlam, British Columbia, specializing in metal shaping, welding, paint and body, upholstery and fabrication. You can check out our Youtube channel here to watch our videos: https://www.youtube.com ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
9
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Insight into everything we do as predator hunters from clothing, equipment that we designed, camo, camera equipment, reloading, custom rifles, optics, NV thermal, and passing legislation.
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Whether you’re dreaming of building a forever home, looking to create a custom vacation getaway, or looking for a home that supports your lifestyle, this podcast is for you! Join us as we provide behind-the-scenes insights and advice for intelligent homeowners looking to renovate or build a dream home in the Monadnock Region. We’ll get into the art and science of the custom home-building industry and help you know everything you need along the way! Cohosted by seasoned NH Builder, Paul LaRoc ...
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The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision-makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.
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Five adventurers try to survive in this comedy filled Pathfinder Second Edition TTRPG campaign within the grim dark world of Tyne. Follow the show, get custom TTRPG content, and more at https://narrativedeclaration.com
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The Unboxed show is a space for conversation about brand experiences, the challenges and wins across industries and product types, and the impactful additional brand experiences and affinity created through custom-branded packaging and beyond. Whether you are a startup founder looking to expand your brand's reach, a marketing professional looking for some tips, or an enterprise executive looking for inspiration from industry leaders, we have an episode for you. This show is sponsored by Merc ...
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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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Home renovations are stressful enough on their own, but when you throw in the challenges of everyday life, it can feel downright overwhelming. That’s where your host, Katie GO, comes in. She’s here to guide you through the renovation process and inspire you to take control, creating not just the home but the life of your wildest dreams.
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Each week, I'm serving up your next steps for your best-feeling business, backed by 10 years in the game, over a million in sales, and helping others hit multi–six-figure years without burnout.
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Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
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This is your go-to podcast for all things marketing, branding, and customer experience. We’re bringing you honest and fun conversations with bite-sized insights. Hosted by BrightSign’s CMO Brian Rowley and Head of Integrated Marketing Laura Smith, you’ll hear from industry pros, creatives, and innovators about what’s actually working in today’s evolving, digital-first world. No fluff — just real insights on how brands are connecting with audiences and driving growth. Tune in for fresh ideas, ...
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The business podcast designed for entrepreneurs and small business owners to be inspired by, listen to, enjoy and take some action from.
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Welcome to StubGroup's Clicks to Customers Podcast channel! Subscribe for: ✔️ Tutorials about how Google Ads works ✔️ Advanced strategies we're using to make our clients successful ✔️ Hot takes about the latest and greatest in industry news ✔️ Tactics to fix Google Ads suspensions and remain compliant with Google's policies ✔️ Conversations with industry experts on all aspects of marketing ✔️ And much more! 💪 Dominate Google Ads and grow your business: https://stubgroup.com/
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An interview style podcast with people in the Custom Home Furnishings industry.
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"Casual discussions of casual Magic," says it all. We love playing Magic, and we love talking about it. Topics include draft, sealed, Commander, 100-card Singleton, flavour rulings, custom cards, and cracking open weird old booster packs.
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The CX Equation podcast from Tap CXM discusses what it really takes to deliver great customer experience in complex organisations. Hosted by industry leaders Chantelle Casey and Mark Clydesdale, each episode is a practical and refreshingly honest conversation with leaders doing the work. Deep-diving into the strategies and technologies transforming CX across all business sectors, from CRM rollouts to loyalty redesigns to workflow overhauls - and everything in between. Whether you're a CX lea ...
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Cincinnati Edition covers topics from regional government to business, education, health, technology and the arts.
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Fix "No physical stores found in countries of sale" Google Merchant Center Suspension
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If you're seeing the “No physical stores found in countries of sale” flag in Google Merchant Center, this video will help you understand why it appears and how to fix it. StubGroup CEO John Horn explains what triggers this flag, why some Merchant Center accounts are even suspended because of it, and the EXACT steps StubGroup has used to resolve thi…
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Brian Schiff on How Voice AI Is Improving Customer Service Conversations
41:32
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Meet Brian Schiff, Co-Founder and CEO of Flip, a purpose-built Voice AI for automating customer support calls - trained on over 300 million successful calls across hundreds of brands. Brian shares how Flip started and explains how their technology replaces old, frustrating IVR systems with natural, conversational voice experiences. Instead of press…
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Why Every Endless Customers Journey Starts with Alignment Day
38:28
38:28
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Ep.131 – If your sales and marketing teams feel busy but disconnected, or your growth has slowed even though everyone is working hard, it's probably not effort you are missing. It is alignment! In this episode, host Alex Winter talks with Buz Artiano, CEO of BuildX, about how their Alignment Day with IMPACT became the moment everything clicked. It …
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The First Customer - From Open Source to Enterprise Dominance with Testkube Co-founder Ole Lensmar
24:44
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In this episode, I was lucky enough to interview Ole Lensmar, co-founder and CTO of Testkube. Ole shares his unique perspective growing up across Germany, the US, and Sweden, and how those experiences shaped his adaptability and approach to entrepreneurship. He reflects on the differences between launching tech startups in Europe versus the United …
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18 Months, 7,000 Customers, 67% Support Resolution: Inside Intercom's FDE Strategy ft. Diego Ballona (Intercom)
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Ready to churn less and win more? 🏆 Subscribe for a simple, once-a-month rundown of the episodes at gainsight.com/unchurned What if the fastest path to product-market fit isn't building more features—it's deploying engineers to solve customer problems? Diego Ballona, Senior Director of Engineering at Intercom, runs Forward Deployed Engineering—a te…
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S3 EP1: Showcasing Your (Personal) Brand with Traci Stumpf from Getting on Brand
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WE’RE BACK. Season 3 starts now. 🚀 Pat Ahern kicks things off with Emmy Award winning TV host and Getting On Brand founder Tracy Stumpf. They dive into personal branding in a video first world covering how to show up confidently on camera and why authenticity is your ultimate advantage. Want more? Visit Getting On Brand and follow or connect with T…
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Custom Harvest Hype, Season 4 Episode 11: Mychal for VP
46:16
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In this engaging conversation, Mandi and Mychal discuss their experiences in the harvesting industry and family dynamics in business. Mychal shares his journey into harvesting, the challenges and rewards of running a family business, and his aspirations for future leadership roles. They also reflect on their experiences at conventions and trade sho…
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Ruffian Cars - Stuffing an 800HP Viper V10 Into a 1935 Plymouth on a Race Car Chassis
51:59
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In this episode of Modify with Trickfactory Customs, we sit down with Chris Ashton of Ruffian Cars to break down what it really takes to build modern hot rods at the highest level. We get into Ruffian’s design-first approach, from CAD and digital modeling to carbon fiber bodywork, race-car-inspired chassis design, and integrating modern drivetrains…
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#49 5 elements of a winning Customer Culture path
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A growing number of companies have started considering Customer Culture (CC) as a priority. But how can they enhance it, internally and externally? Paolo Fabrizio unveils 5 key ingredients from his successful Customer Culture Academy. Listen and share this episode in your organization.By Paolo Fabrizio
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Leaders in Customer Loyalty: Industry Voices | Bounteous on the Shifts Redefining Customer Loyalty
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Send us a text As brands enter 2026, loyalty strategies are being reshaped by economic pressure, rapidly shifting consumer expectations, and the accelerating role of technology. Rising costs, tighter margins, and changing audience behaviors have forced organizations to rethink how they create value that’s not just through rewards, but through relev…
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Finding Excellent Customer Support Agents in Unlikely Places
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Text the show! The best support specialists can sometimes come from the most unexpected places! We're getting into what really makes a great support team and exploring the unique, non-traditional paths that led each member of the Buzzsprout podcaster success team to provide remarkable customer support. You’ll hear from everyone on the Buzzsprout po…
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Why Customers Leave: Timing, Truth, and the Cost of Inconsistency
14:36
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Losing a customer hurts—but missing what their exit can teach you hurts more. In this episode, we unpack a two-phase offboarding feedback strategy that captures the truth twice: immediately after churn and again once customers have settled with a new provider. You’ll learn how to ask hard questions without defensiveness, why timing changes insight …
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#76: Targeting B2B buyers like B2C consumers with Mark Connon, Bombora
19:29
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Why is it that B2C marketers can target someone who left a pair of shoes in their cart and follow them around the internet for a week, but that same level of precision just hasn't been the same for B2B? Agility requires closing the gap between insight and action. It's not enough to know who your audience is; you need the capability to reach them pr…
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[Emerging Tech] Protecting Businesses From Privacy Lawsuits With Richart Ruddie
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Richart Ruddie is the Founder of Captain Compliance, a data privacy and compliance software platform that helps organizations navigate complex data protection laws and automate compliance. He is a serial founder and entrepreneur with a track record of building and exiting successful online businesses. Richart is recognized as a privacy expert and o…
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9| How Retail SEO Strategy Became a Customer Experience Question.
38:58
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Customers don't search the way they used to. They start on TikTok, or Instagram, ask ChatGPT for recommendations, or head straight to Amazon without even thinking about your website. In this episode, I talk with Paul Culshaw, a strategist with over 25 years in SEO who's worked with major UK retailers, including Littlewoods and N Brown. Paul reveals…
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Episode 259: How Great Shooters Are Made (Faster Than You Think)
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In Episode 259 of the Long Range Shooting and Custom Rifle Building Podcast, Jamie Dodson answers a question we hear all the time: how long does it really take to become a great shooter? Inspired by a conversation with listener Monty, Jamie breaks down why some shooters can spend 10–20 years on the range and still feel "stuck," while others make hu…
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The Bank Customer Experience Podcast is kicking off 2026 with an episode on new ATM fraud methods and how to prevent them. Podcast host Bradley Cooper spoke with Michael Strange, director of technology services, Cook Solutions Group and Alyssa Luecke, fintech solutions consultant, Cook Solutions Group on this evergreen topic, as criminal groups nev…
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Why This Podcast Is Pivoting: Human-Centered AND Technology-Aided
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In today’s episode, I share why this podcast is evolving — and what you can expect throughout 2026. Across every industry, one pattern has become unmistakable: technology is accelerating possibilities, and humanity is determining outcomes. Customers want experiences that feel both intelligent and deeply personal. Employees want clarity, steadiness,…
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236. Looking Backward & Looking Forward
1:49:41
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Timothy and Chase chat about 2025's fashion trends and share their opinions on GQ’s predicted 2026 fashion trends. Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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And we're back... In this episode of the Chief Customer Officer Podcast, Jay Nathan and Jeff Breunsbach discuss the evolving landscape of customer success, particularly focusing on the impact of AI. They explore the importance of building a robust renewal function, identifying key information for renewals, and the necessity of mapping out processes…
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Episode 23: Self-Performed Work in Custom Home Building
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Self-performed work is one of the most misunderstood aspects of custom home building — and when handled correctly, it can actually protect your budget, timeline, and peace of mind. In this episode, we break down what self-performed work really means, why it’s often misunderstood, and how it can either protect or jeopardize your project depending on…
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Net revenue retention doesn’t get fixed at renewal, it’s shaped long before the deal is signed. In this episode, Tyler Calder, Chief Marketing Officer at PartnerStack, breaks down why NRR starts with marketing and how poor pipeline quality quietly creates churn months later. Drawing from hard-earned lessons across B2B, partnerships, and customer ma…
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The Rise of Synthetic Audiences: Fast, Cheap… but Believable?
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In this episode of The Intuitive Customer, Professor Ryan Hamilton is joined by Ben Shaw, seasoned brand strategist, to unpack the promises and pitfalls of synthetic audiences - AI-driven research used for faster, cheaper market research. Synthetic audiences, powered by large language models (LLMs), can replicate customer segments and respond to cr…
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The Psychology of Space & Color: How design impacts the way you live
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Design isn't just aesthetic; it also impacts behavior. Good design has to align with functionality needs and work seamlessly for everyday life. In this episode, Paul explores how the spaces we create shape our daily patterns, from room flow that encourages family connection to ceiling heights that influence how energized or calm we feel. This conve…
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Quacks and Clowns : The Spooky Episode w/ Liz Willis
1:06:59
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Join Laura and Liz as they discuss haunted house reviews, which New York Times puzzle is the hardest, and play a new game, Love it, or List it.
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From AI Chaos to Customer Confidence: Building Virtual Agents That Actually Work
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Guest: Adam Fenwick, SVP Global Alliances, Boost.ai Topic: Conversational AI in contact centers Focus: Strategy, design, regulation, and scale Audience: CX leaders, contact center executives, IT and digital leaders Produced by Darren Prine and the Cloud Tech Gurus team. Subscribe for more insights from industry leaders.…
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What’s Next in 2026: Rikki Singh on the Future of Customer Engagement
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In this special episode of Builders Wanted, recorded live from Twilio Transform in New York City, we’re joined by Rikki Singh, Twilio’s VP of R&D for Emerging Technologies. Rikki explores groundbreaking advancements in AI, security, and communications, touching on the evolution of technology and customer expectations as we approach 2026. The conver…
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Where to Find Quality Custom Signs Winston Salem NC?
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We create & install Custom Signs & graphics that effectively brand offices & workplaces near Winston-Salem, NC that will inspire your team & impress clients. Get more information: https://heritagecustomsigns.com/products/custom-signs-winston-salem-nc.php.By Heritage Signs & Displays
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