In this thoughtful and practical episode, we sit down with Vimal Joshi, SVP of Operations at QX Recruitment Services, to talk about what it really takes to modernize and scale a recruitment agency in today’s tech-driven world.

With over two decades of experience, Vimal shares how his entry into recruitment turned into a career dedicated to solving business problems—not just filling roles. He opens up about what he’s learned from helping staffing firms across healthcare, IT, finance, and engineering build stronger, more resilient operations.

We explore real examples of how agencies are cutting costs and boosting efficiency through automation and offshore delivery, the common mistakes to avoid when adopting tech, and how the back office is quietly becoming the heartbeat of successful recruitment firms.

Whether you’re running a staffing agency, leading operations, or just curious about the future of hiring, you’ll leave this episode with practical tools—and a fresh perspective on what transformation really looks like.

Important Links:

Website: https://www.qxglobalgroup.com
LinkedIn (Company): https://www.linkedin.com/company/qx-global-group

Vimal Joshi https://in.linkedin.com/in/vimaljoshi

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