💡 Why do so many digital transformation efforts fall flat?

According to David Williamson, a seasoned C-level tech exec in life sciences, it's not because of the technology—it’s because of the people.

On the latest Heartbeat episode, David joins host Mike Sommer to unpack why transformation fails, how to do it right, and what CIOs must prioritize in 2025.

🎯 Key takeaways:

- Cut costs by up to 30% and boost productivity by 20% through disciplined IT strategy.

- Avoid “tech-first” thinking—governance, SME engagement, and business buy-in are non-negotiable.

- AI isn’t a silver bullet. Without data quality and strategic integration, it’s just noise.

- Complexity kills—especially with platforms like Salesforce. Simplicity and alignment win.

He also dives into the shift from legacy consulting to outcome-based advisory, and how AI can accelerate everything from decision-making to drug approvals.

🔊 A must-listen for CIOs rethinking their digital and AI roadmaps.