Fragmented portals. Outdated SharePoint sites. Healthcare employees spending more time hunting for answers than doing their jobs. That’s the reality in most healthcare organizations today, and it’s costing time, money, and staff satisfaction.
In this episode of Healthy as Tech, Natalie Tollefson and Matthew Allen, discuss how leading healthcare organizations are simplifying the employee experience by offering one front door for every department on ServiceNow. You’ll see what healthcare’s best-practice portal strategy looks like, and why unifying the front end is the secret to employee efficiency.
In this episode, we explore
- The hidden costs of fragmented portals in healthcare and how to fix them
- The three stages of the portal journey and how to know where your organization stands today
- How a “one start shop” helps clinicians, HR, IT, and operations staff find answers and take action faster
- Why a unified ServiceNow employee portal is the new healthcare best practice for efficiency
If you’re an IT, HR, or healthcare operations leader looking to improve efficiency and simplify the employee experience, this conversation is for you.
Want to explore how Optimum Healthcare IT can help guide your portal journey? Reach out to our team or learn more about our ServiceNow services.