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Content provided by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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153 - Inside “Cassie” The AI Concierge Transforming Clinics w/ Carlos A. Rodriguez

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Manage episode 501402351 series 2553216
Content provided by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Vic and Marcus talk with Carlos A. Rodriguez, MBA, CEO and Co-Founder of Humanate Inc., about his career from Bain and health system leadership to building a $40M SaaS startup and now launching Humanate, a company focused on agentic AI for healthcare. The discussion covers the origin of “Cassie,” a multilingual AI clinical concierge with ASL support, how staffing shortages and labor inflation shaped the product, case studies reducing record turnaround from 15 days to 48 hours and redeploying staff, a pricing model at half the cost of a human role with higher productivity, capturing patient-experience data at checkout, strict data privacy practices with no data storage and EMR-only transfer, NVIDIA’s partnership and vision for AI agents replacing apps, and the 60-day trial approach accelerating adoption across clinics and health systems.

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YOUTUBE
INSTAGRAM
TWITTER
FACEBOOK
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157 episodes

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iconShare
 
Manage episode 501402351 series 2553216
Content provided by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcus Whitney & Vic Gatto, Marcus Whitney, and Vic Gatto or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Vic and Marcus talk with Carlos A. Rodriguez, MBA, CEO and Co-Founder of Humanate Inc., about his career from Bain and health system leadership to building a $40M SaaS startup and now launching Humanate, a company focused on agentic AI for healthcare. The discussion covers the origin of “Cassie,” a multilingual AI clinical concierge with ASL support, how staffing shortages and labor inflation shaped the product, case studies reducing record turnaround from 15 days to 48 hours and redeploying staff, a pricing model at half the cost of a human role with higher productivity, capturing patient-experience data at checkout, strict data privacy practices with no data storage and EMR-only transfer, NVIDIA’s partnership and vision for AI agents replacing apps, and the 60-day trial approach accelerating adoption across clinics and health systems.

LinkedIn Link

HF Site
YOUTUBE
INSTAGRAM
TWITTER
FACEBOOK
LINKEDIN
TIKTOK

  continue reading

157 episodes

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