What does it truly mean to be a local business serving the community for almost 50 years? Adam Stephens, President of Nova Kitchen and Bath, pulls back the curtain on the kitchen and bath remodeling industry in this engaging conversation.
Stevens reveals the journey that brought him from a history education degree to leadership at one of Western North Carolina's most established home improvement companies. His candid insights into the remodeling process dismantle the unrealistic expectations created by weekend renovation shows. "A remodel doesn't take a weekend," Stevens explains. "It takes three months once you get everything in place, and that's after you've made all the decisions." This honest assessment of timelines showcases Nova's commitment to transparency with customers from the very beginning.
What stands out most is Nova's refreshing business philosophy. Rather than pushing for unnecessary renovations, they offer maintenance services to extend the life of existing kitchens. "I don't want to take your money, I just want you to have a kitchen that you like," Stevens shares, highlighting their preference for preservation when possible. This customer-first approach extends to their pricing strategy as well. Stevens emphasizes the importance of creating beautiful spaces that customers can genuinely afford and enjoy without financial stress.
As a company that was "born and bred in this region," Nova Kitchen and Bath demonstrates how local businesses can thrive while prioritizing community values. Their partnerships with organizations like Habitat for Humanity reflect their commitment to giving back. Perhaps most telling is Stevens' perspective on supporting local: "Supporting Nova will not put another BMW in my driveway. It puts clothes on our employees' children's backs." Experience the difference of working with a truly community-focused business by visiting their showroom at 305 Airport Road or connecting through novakitchen.com.