HR in the Shadows: The Struggles and Future No One Talks About
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In this episode of the Future Proof HR Podcast, Thomas Kunjappu sits down with Anne Bosse, HR Director at Einstein Moving Company, who runs the people function as a team of one supporting over 300 employees. Anne shares candid insights on the unseen burdens HR carries, the balancing act between compliance and culture, and how she’s navigating the promises and pitfalls of AI without losing the human touch.
Drawing from her unique path across industries — from data analysis to recruiting to leading HR solo — Anne reflects on why HR is often undervalued, how to demonstrate its hidden value to leadership, and the realities of doing more with less in a changing world.
Topics Discussed
- Why HR is often the first to face cuts — and the long-term consequences
- The paradox of HR’s invisible value: you only notice it when it’s gone
- Balancing compliance, culture, and employee experience as a team of one
- The hidden costs of solo HR leadership and signals it’s time to expand
- Lessons learned from building HR expertise across industries and roles
- AI’s double-edged impact on HR: efficiency vs. risk and human judgment
- “AI-assisted, human-informed” — Anne’s guiding principle for the future of HR
- The role of community and peer networks when you don’t have an internal team
If you’ve ever wondered what it really takes to carry HR at scale with limited resources, or how to balance the hype and hazards of AI while keeping people at the center, this episode delivers both practical strategies and thought-provoking perspective.
Additional Resources
Article references:
- https://www.statnews.com/2025/02/07/unitedhealth-class-action-lawsuit-ai-care-denials-nears-key-decision/
- https://www.reuters.com/article/world/insight-amazon-scraps-secret-ai-recruiting-tool-that-showed-bias-against-women-idUSKCN1MK0AG/
- https://www.theguardian.com/us-news/2025/jun/30/disabled-amazon-workers-discrimination
- https://www.workcompcentral.com/news/article/id/57ec4d067dd278523a8cb1978adb7458c4d41f5c
- https://www.lawandtheworkplace.com/2025/06/ai-bias-lawsuit-against-workday-reaches-next-stage-as-court-grants-conditional-certification-of-adea-claim/
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