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From Chaos to Strategy: How HR Shapes Adaptive, AI-Ready Organizations
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In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Bernard Coleman III, SVP of People at Swing Education, whose career spans presidential campaigns, DEI leadership, and people operations in high-growth tech. Bernard brings a pragmatic and systems-oriented perspective on how HR can lead the charge in building AI fluency across organizations without panic, chaos, or gimmicks.
From getting introduced to AI by his seventh-grade daughter to implementing department-level AI adoption strategies, Bernard shares how HR can play a central role in change management, tool selection, onboarding, and workforce empowerment. He makes the case that adaptive intelligence—not just artificial intelligence—is the true currency for future-ready teams.
Topics Discussed:
- Why HR—not IT—should own the AI strategy playbook
- “Adaptive intelligence”: the other AI skill HR must build
- How HR can go from AI fear to AI fluency through hands-on adoption
- The power of onboarding to jumpstart company-wide AI literacy
- How to build department-level structure without killing creativity
- Measuring AI program impact: sentiment, adoption, and real output
- Why L&D teams must be AI-literate to design the future of work
- The role of incentives and gamification in upskilling programs
- How to get exec buy-in when budgets are tight but urgency is high
- Bernard’s practical roadmap for building AI-ready HR teams
If you’re leading HR in 2025 and wondering how to equip your team—and the rest of your company—for an AI-driven future without losing the plot, this conversation with Bernard offers the clarity, strategy, and humanity you’ve been looking for.
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