In this episode of Full of Words, Sue Kennedy and CJ are joined by career strategist and communication expert Beverley Chambers, founder of Numensa. With over a decade of experience in corporate training and career development, Beverley shares how intentional language, well-crafted messaging, and audience awareness can dramatically improve communication outcomes—whether in presentations, interviews, or internal communications.

Together, they explore how to tailor your message for maximum impact, avoid the common traps of workplace miscommunication, and lead with clarity in high-stakes conversations. From decoding communication styles to navigating cultural and generational language gaps, this episode offers both practical advice and engaging insights for professionals at any stage of their career.

📣 Special Offer: Beverley is offering Full of Words listeners 20% off her online Presentation Skills course. This self-paced training is ideal for anyone who wants to become a more confident, clear, and compelling speaker. Use the code FULLOFWORDS at checkout to claim your discount.

Highlights:

• (02:01) – How Beverley transitioned from fashion buying to founding a career development firm
• (05:52) – The business psychology behind luxury branding and the myth of scarcity
• (07:27) – The two types of presentations every professional must master
• (09:43) – Understanding your audience: how personality types affect how messages are received
• (14:51) – Why thinking about the impact of your message should come before hitting “send”
• (19:15) – The role of tone and delivery in shaping how your words are interpreted
• (20:57) – Navigating communication across generations and cultural norms—including emoji pitfalls
• (22:41) – Understanding evolving workplace language: decoding modern slang and expressions
• (26:44) – Cultural differences in the use of humor, swearing, and formality in professional contexts
• (31:28) – Communication styles: contrasting clarity and influence in public figures
  

Sue Kennedy Links:

Website:authoracademy.com.au

LinkedIn:Sue Kennedy Book Coaching Expert

Facebook:
http://facebook.com/TheNo1AuthorAcademy
https://www.facebook.com/groups/authoracademycollective

Twitter: thauthoracademy

Email:[email protected]

Booking Link: https://suekennedy.as.me/complimentarysession

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Catherine James Links:

Website:catherinejames.au

LinkedIn:Catherine (CJ) James

Facebook:
Catherine James Creative
https://www.facebook.com/groups/doinitdaily/

Instagram:@catherinejamescreative

Email: [email protected]

Booking Link: https://catherinejames.au/contact

Guest Links:
Link to Prese