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What if embracing technology could revolutionize your trades business? In this episode, I sit down with Jess Krellman, the innovative founder and CEO of Titan Advising Gurus, to uncover how Service Titan can transform operations and fuel growth in the trades industry. Jess shares her compelling journey from hands-on trades experience to mastering Service Titan, offering insights on overcoming the hurdles of integrating such a powerful system. By leveraging available tools and resources, contractors can streamline processes, enhance customer experiences, and drive success without feeling overwhelmed by technological adoption.
We'll uncover the secrets to optimizing Service Titan for maximum impact. Jess and I discuss the importance of setting up systems like Marketing Pro correctly to avoid inefficiencies and frustrations. Through relatable examples, we underscore the value of trusting the process and being patient for substantial improvements. Learn how a seamless customer experience, powered by well-monitored CSR and marketing scorecards, can boost positive reviews and customer retention. This episode provides a roadmap for aligning marketing efforts with performance to ensure businesses not only meet but exceed customer expectations.
Join us as we explore the mindset shift required to perceive technology as an investment rather than a mere expense. Jess emphasizes adapting to change and the transformative potential of Service Titan in streamlining operations. We highlight the importance of seeking help, utilizing online communities, and embracing empowerment to confidently navigate the technological landscape. Jess’s journey from mastering Service Titan to founding her own consultancy is a testament to the impact of technology on business growth. This episode promises valuable insights for contractors determined to turn technological challenges into opportunities for long-term success.

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From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com

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