In this episode of 'From A People Perspective', Martin Hauck interviews Melissa Marcelissen, Chief Operating People Officer at Certn. They discuss the importance of curiosity in HR, navigating professional traps, and the evolution of HR roles in the context of operations and people management. Melissa shares her journey to leadership, the significance of inclusive leadership, and the challenges of balancing operational responsibilities with people management. They also explore the impact of AI on the future of work and the necessity of letting go of control as a leader to empower teams. The conversation concludes with Melissa's advice on leaning into one's passions and defining one's career path.

01:47 Introduction and Icebreakers
04:50 The Importance of Curiosity in HR
07:47 Navigating Professional Traps
10:34 Finding Passion in Your Work
13:41 Melissa's Journey to HR Leadership
16:53 The Impact of Inclusive Leadership
19:55 Evolving Roles in Operations and People Management
27:26 Navigating Daily Operations and Team Dynamics
28:45 Transitioning from Consulting to Full-Time Roles
31:26 Defining Executive Roles and Expectations
34:30 Innovative Approaches to Executive Hiring
37:07 The Importance of Clear Communication in Leadership
39:54 Bridging the Gap Between Operations and People
43:36 Empowering Teams Through Connection and Collaboration
45:58 Fostering Internal Mobility and Curiosity
48:25 Preparing for the Future: AI and Productivity
52:27 Letting Go: The Shift from Doer to Leader