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Live from CultureCon: Start Culture Before Day One with Melissa Sanchez
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🎧 In another episode live from CultureCon, Nikki chats with Melissa Sanchez from Duck Creek Technologies—and trust us, this one’s packed with 💡 aha moments!
Melissa breaks down how they’re flipping the script on employee engagement by starting before day one, treating team members like VIP clients, and building a culture that people don’t just join—they own 🦆💙.
From remote connection tips to stories that’ll give you all the feels, this episode is a people-first leadership playbook in action. Tap in!
Additional Resources:
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Key Takeaways:
- Employee retention should mirror client retention—start engaging early, communicate clearly, and build trust.
- Consistent internal communications and platforms like newsletters are essential for connecting remote teams.
- ERGs play a critical role in belonging and personal growth; employees thrive when supported holistically.
- Small moments—like one conversation or warm welcome—can catalyze lasting engagement and ownership.
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