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Fixing the Franchise Bottleneck: How Global Talent Solves Staffing, Systems, and Scale

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Manage episode 503313137 series 2956470
Content provided by Big Sky Franchise Team | Tom DuFore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Big Sky Franchise Team | Tom DuFore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Tired of staffing headaches slowing down growth? We're joined by Wes Kauffman (FASTSIGNS multi-unit owner) and Binsi Das (Sagan). This webinar tells the real story of how global talent helped transform FASTSIGNS franchise operations and why this model is now being adopted across other franchise systems. This is a live recording originally recorded on August 29, 2025 at approximately 1 PM Eastern Time USA.

Wes Kauffman is a systems-driven entrepreneur and operator who builds businesses that scale. He leads Concordia Holdings, which owns and operates the largest franchise groups in the Rolling Suds and
FASTSIGNS networks. Wes is also the founder of Sign Talent Solutions (STS), which sources and places global designers, project managers, and sales assistants for the FASTSIGNS network of franchisees—while helping owners codify simple, effective SOPs. A data-driven builder with a bias for action, he focuses on operational excellence, talent pipelines, and durable growth.

Binsi Das is the Managing Director at Sagan, where she leads global operations, product development, and automation strategy for a rapidly scaling talent platform. With a background in executive operations and systems design, Binsi has helped hundreds of businesses streamline recruitment, optimize offshore hiring, and integrate global professionals into high-performing teams. She has architected Sagan’s approach to candidate pipelines, process standardization, and community-led support for both employers and global talent.

ABOUT BIG SKY FRANCHISE TEAM:
This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.

The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions. References to external data sources, studies, statistics, or other third-party content are not claimed as our own unless explicitly stated. We do our best to provide proper credit and citation where due. If we unintentionally fail to cite or credit a source, please let us know, and we’ll gladly correct it and provide the appropriate acknowledgment."

  continue reading

Chapters

1. Introduction to Franchise Bottlenecks (00:00:00)

2. Meeting Wes Kaufman and Binsey Das (00:02:36)

3. The Challenge of Finding Good People (00:09:20)

4. How Sagan Helps Business Owners (00:15:40)

5. Rethinking Business Workflows for Global Talent (00:23:20)

6. First Steps for Small Franchise Owners (00:29:45)

7. Best Roles to Start With (00:32:26)

58 episodes

Artwork
iconShare
 
Manage episode 503313137 series 2956470
Content provided by Big Sky Franchise Team | Tom DuFore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Big Sky Franchise Team | Tom DuFore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Tired of staffing headaches slowing down growth? We're joined by Wes Kauffman (FASTSIGNS multi-unit owner) and Binsi Das (Sagan). This webinar tells the real story of how global talent helped transform FASTSIGNS franchise operations and why this model is now being adopted across other franchise systems. This is a live recording originally recorded on August 29, 2025 at approximately 1 PM Eastern Time USA.

Wes Kauffman is a systems-driven entrepreneur and operator who builds businesses that scale. He leads Concordia Holdings, which owns and operates the largest franchise groups in the Rolling Suds and
FASTSIGNS networks. Wes is also the founder of Sign Talent Solutions (STS), which sources and places global designers, project managers, and sales assistants for the FASTSIGNS network of franchisees—while helping owners codify simple, effective SOPs. A data-driven builder with a bias for action, he focuses on operational excellence, talent pipelines, and durable growth.

Binsi Das is the Managing Director at Sagan, where she leads global operations, product development, and automation strategy for a rapidly scaling talent platform. With a background in executive operations and systems design, Binsi has helped hundreds of businesses streamline recruitment, optimize offshore hiring, and integrate global professionals into high-performing teams. She has architected Sagan’s approach to candidate pipelines, process standardization, and community-led support for both employers and global talent.

ABOUT BIG SKY FRANCHISE TEAM:
This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.

The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions. References to external data sources, studies, statistics, or other third-party content are not claimed as our own unless explicitly stated. We do our best to provide proper credit and citation where due. If we unintentionally fail to cite or credit a source, please let us know, and we’ll gladly correct it and provide the appropriate acknowledgment."

  continue reading

Chapters

1. Introduction to Franchise Bottlenecks (00:00:00)

2. Meeting Wes Kaufman and Binsey Das (00:02:36)

3. The Challenge of Finding Good People (00:09:20)

4. How Sagan Helps Business Owners (00:15:40)

5. Rethinking Business Workflows for Global Talent (00:23:20)

6. First Steps for Small Franchise Owners (00:29:45)

7. Best Roles to Start With (00:32:26)

58 episodes

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