Marketing and sales are only one part of starting an online business. Once you get clients in the door, it’s just as important for your business that they feel valued and not like they’re just a number to you, because when people feel like they don’t matter, they end up giving up. As your business grows and your time and energy become even more limited, making clients feel important gets even trickier. Today, Jill shares some strategies for maintaining quality control, managing boundaries, and attracting the right clients so you can nail your customer fulfillment.

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Jill is a fitness professional and business coach who effectively made the transition from training clients in person and having no time to build anything else to training clients online and actually being more successful. Today, Jill helps other coaches to do the same.

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