In this episode of Multiple Calls, Scott Hewlett engages in an intimate conversation with Joshua Graham, a seasoned firefighter who reflects on his upbringing in a tight-knit family deeply rooted in the fire service. From his early experiences with family ties to the profession, to the challenges and triumphs he's faced throughout his career, Graham shares invaluable insights about the importance of positive intent, mentorship, and adapting to change in both personal and professional realms. As he navigates the transition from frontline duties to a training officer role, he shares knowledge on developing effective training programs, enhancing teamwork, and fostering a culture of excellence in the fire department. Graham’s narrative serves as a compelling reminder that trust, resilience, and continuous learning are crucial elements in the pursuit of success within the fire service and beyond.