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What stops people from taking action when it matters most? In this powerful episode, we explore the psychological phenomenon of pluralistic ignorance—and how it can paralyse even the most capable individuals in critical moments.

Drawing on a real-life emergency situation I witnessed, you’ll learn how leadership outside the workplace is just as important as leadership in it. I break down why people fail to act in groups, what this means for aspiring and current leaders, and how you can train yourself to step up when others freeze.

🔍 In this episode:

• The psychology of pluralistic ignorance
• Why hesitation in groups can be deadly
• The difference between authority and leadership
• How to build the mindset to take charge in uncertain situations

Whether you’re leading in the office or on the street, real leadership is about action—especially when no one else moves first.

🎧 Listen now and learn how to recognise hesitation, overcome it, and lead with courage.

Mathew Hamilton leads a high performing team of professionals and has worked across numerous industries in both the public and private sector.
He holds an MBA from the Australian Institute of Business.