243 - Resolving Workplace Conflict With Business Consultant Karen Thrall Elements Of Stiles podcast

243 - Resolving Workplace Conflict with Business Consultant Karen Thrall

1d ago 40:58

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Mark shares another candid conversation with Dr. Joe and executive coach–turned–author Karen Thrall about the emotional undercurrents of the modern workplace. Together, they unpack the complexities of anger on the job, the critical role of emotional intelligence, and what it really takes to manage conflict effectively. Karen opens up about the personal journey behind her new book, how Dr. Joe’s teachings shaped her approach, and the real-world strategies she’s developed for anger management. The discussion also explores the emerging role of AI in conflict resolution and emphasizes the growing need for communication training. The episode wraps with powerful reflections on kindness, perspective, and the human side of leadership.

Learn more about Karen and keep an eye out for the release of Don't Lose Your Sh*t at Work on her website!

This episode was originally heard on The Dr. Joe Show

Takeaways

Anger can be a powerful emotion that drives change.
Understanding the root of anger can lead to better conflict resolution.
Training in conflict resolution is essential for personal and professional growth.
AI tools can assist in resolving conflicts before they escalate.
Recognizing that everyone is doing their best can soften interpersonal conflicts.
Kindness can be a powerful influence in professional relationships.
Real-life applications of anger management techniques can lead to positive outcomes.

Chapters

00:28 Introducing the Guest and Her New Book
01:38 The Significance of Anger in the Workplace
06:07 The Journey to Writing the Book
09:07 The Impact of Dr. Joe's Work
15:14 Understanding Anger and Conflict Resolution
17:34 The Role of AI in Conflict Resolution
21:24 The Vision Behind Josie.ai
25:23 The Importance of Kindness in Influence

A ffiliate Links:

Unleashing the Power of Respect: The I-M Approach by Joseph Shrand, MD

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243 episodes