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Why Customer Surveys Are The Secret Weapon For Shopify Store Growth — Timothy Andersen | Why Zero-party Data Beats Third-party Cookies, How To Use Surveys In Customer Journey, What To Ask In Post-purchase Surveys, How To Boost Survey Response Rates (#379)
Manage episode 470624558 series 2921256
Enjoying the Ecommerce Coffee Break Podcast? Here are a few ways to grow your business: https://ecommercecoffeebreak.com/level-up/
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In this episode, we explore how to collect zero-party data to drive Shopify store conversions.
Joining the conversation is Timothy Andersen, Co-founder of Gojiberry, a leading Shopify survey tool. Timothy shares valuable insights on leveraging customer-provided data for better marketing decisions, inventory planning, and building trust.
Learn the difference between data types and discover practical strategies for collecting and acting on zero-party data to improve your eCommerce business.
Topics discussed in this episode:
- What zero-party data is and why it's more reliable than third-party cookies.
- How to implement surveys at different customer journey touchpoints.
- Why marketing attribution surveys often contradict Google Analytics data.
- What questions to ask in post-purchase surveys.
- How to create engaging surveys with high response rates.
- What the ideal survey incentive amount is ($1 per minute).
- How one retailer reduced $80,000 in dead stock using product surveys.
- Why sharing survey data improves team decision-making.
- How to balance survey frequency without annoying customers.
- Why human connection through surveys builds trust in the AI era.
Links & Resources
Website: https://www.gojiberry.app/
Shopify App Store: https://apps.shopify.com/gojiberry
LinkedIn: https://www.linkedin.com/in/timothy-andersen/
Get access to more free resources by visiting the show notes at
https://tinyurl.com/3r2j8p4f
MORE RESOURCES
Subscribe to our FREE Newsletter: https://newsletter.ecommercecoffeebreak.com/
Free Store Optimization Beginners Guide: Instant PDF Download! 👉 https://ecommercecoffeebreak.com/essential-conversion-optimization-guide/
Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422
Advertise on ECB - https://ecommercecoffeebreak.com/podcast-sponsorship/
Follow the podcast to catch all the bonus episodes I am adding. Hit that follow button now!
449 episodes
Manage episode 470624558 series 2921256
Enjoying the Ecommerce Coffee Break Podcast? Here are a few ways to grow your business: https://ecommercecoffeebreak.com/level-up/
---
In this episode, we explore how to collect zero-party data to drive Shopify store conversions.
Joining the conversation is Timothy Andersen, Co-founder of Gojiberry, a leading Shopify survey tool. Timothy shares valuable insights on leveraging customer-provided data for better marketing decisions, inventory planning, and building trust.
Learn the difference between data types and discover practical strategies for collecting and acting on zero-party data to improve your eCommerce business.
Topics discussed in this episode:
- What zero-party data is and why it's more reliable than third-party cookies.
- How to implement surveys at different customer journey touchpoints.
- Why marketing attribution surveys often contradict Google Analytics data.
- What questions to ask in post-purchase surveys.
- How to create engaging surveys with high response rates.
- What the ideal survey incentive amount is ($1 per minute).
- How one retailer reduced $80,000 in dead stock using product surveys.
- Why sharing survey data improves team decision-making.
- How to balance survey frequency without annoying customers.
- Why human connection through surveys builds trust in the AI era.
Links & Resources
Website: https://www.gojiberry.app/
Shopify App Store: https://apps.shopify.com/gojiberry
LinkedIn: https://www.linkedin.com/in/timothy-andersen/
Get access to more free resources by visiting the show notes at
https://tinyurl.com/3r2j8p4f
MORE RESOURCES
Subscribe to our FREE Newsletter: https://newsletter.ecommercecoffeebreak.com/
Free Store Optimization Beginners Guide: Instant PDF Download! 👉 https://ecommercecoffeebreak.com/essential-conversion-optimization-guide/
Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422
Advertise on ECB - https://ecommercecoffeebreak.com/podcast-sponsorship/
Follow the podcast to catch all the bonus episodes I am adding. Hit that follow button now!
449 episodes
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