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Chargebacks, Chaos & Customer Trust: A Founder's Guide To Ecommerce Resilience — Conor Lyden | How To Stops Chargebacks, Why Chargebacks Cost More Than Money, What Brands Miss In Calculating Transaction Costs, How Trustap Protects From Chargebacks (#418)

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Manage episode 496066115 series 2921256
Content provided by Claus Lauter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Claus Lauter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we explore how chargebacks hurt online businesses and what smart store owners are doing to fix this problem. Chargebacks mean lost money, wasted time, and damage to your reputation with payment companies.
Our guest Conor Lyden, founder and CEO of Trustap, shares how his company helps online stores fight fraud and secure payments.
He explains how one simple solution can replace multiple expensive tools while saving businesses thousands of dollars every month.

Topics discussed in this episode:

  • Why a ticket scam led to building a global fintech solution.
  • How Trustap protects e-commerce brands from chargebacks.
  • Why chargebacks hurt more than just your wallet.
  • How becoming merchant of record removes liability and tax stress.
  • What makes Trustap a one-stop checkout plugin.
  • Why some brands see up to 18% more profit with Trustap.
  • How Trustap helps brands expand globally without local setup.
  • What merchants miss when calculating real transaction costs.
  • Why high-volume vs. high-ticket stores benefit differently.
  • How onboarding takes just hours, not days.

Links & Resources

Website: https://www.trustap.com/
Shopify App Store: https://apps.shopify.com/trustap
LinkedIn: https://www.linkedin.com/in/conor-lyden-442621b1/
X/Twitter: https://x.com/trustappayments
Get access to more free resources by visiting the show notes at
https://tinyurl.com/bdk3buar

MORE RESOURCES

Subscribe to our FREE Newsletter: https://newsletter.ecommercecoffeebreak.com/
Free Store Optimization Beginners Guide: Instant PDF Download! 👉 https://ecommercecoffeebreak.com/essential-conversion-optimization-guide/
Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422

Advertise on ECB - https://ecommercecoffeebreak.com/podcast-sponsorship/
Follow the podcast to catch all the bonus episodes I am adding. Hit that follow button now!

  continue reading

460 episodes

Artwork
iconShare
 
Manage episode 496066115 series 2921256
Content provided by Claus Lauter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Claus Lauter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we explore how chargebacks hurt online businesses and what smart store owners are doing to fix this problem. Chargebacks mean lost money, wasted time, and damage to your reputation with payment companies.
Our guest Conor Lyden, founder and CEO of Trustap, shares how his company helps online stores fight fraud and secure payments.
He explains how one simple solution can replace multiple expensive tools while saving businesses thousands of dollars every month.

Topics discussed in this episode:

  • Why a ticket scam led to building a global fintech solution.
  • How Trustap protects e-commerce brands from chargebacks.
  • Why chargebacks hurt more than just your wallet.
  • How becoming merchant of record removes liability and tax stress.
  • What makes Trustap a one-stop checkout plugin.
  • Why some brands see up to 18% more profit with Trustap.
  • How Trustap helps brands expand globally without local setup.
  • What merchants miss when calculating real transaction costs.
  • Why high-volume vs. high-ticket stores benefit differently.
  • How onboarding takes just hours, not days.

Links & Resources

Website: https://www.trustap.com/
Shopify App Store: https://apps.shopify.com/trustap
LinkedIn: https://www.linkedin.com/in/conor-lyden-442621b1/
X/Twitter: https://x.com/trustappayments
Get access to more free resources by visiting the show notes at
https://tinyurl.com/bdk3buar

MORE RESOURCES

Subscribe to our FREE Newsletter: https://newsletter.ecommercecoffeebreak.com/
Free Store Optimization Beginners Guide: Instant PDF Download! 👉 https://ecommercecoffeebreak.com/essential-conversion-optimization-guide/
Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422

Advertise on ECB - https://ecommercecoffeebreak.com/podcast-sponsorship/
Follow the podcast to catch all the bonus episodes I am adding. Hit that follow button now!

  continue reading

460 episodes

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