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Dynamic Customer Experience with Daniel Oberes, Strategy & Operations, SNAPPR.com
Manage episode 493644414 series 3676734
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In this episode of theDynamic Decisionspodcast, Teasha Cable and Daniel Oberes explore the critical role of decision-making in business operations.
Drawing from his tech industry experience, Daniel emphasizes the need forcollaboration, accountability, and clear success metricsto drive operational excellence.
- Operational Maturity & Vision:A well-defined vision of success fosters accountability, while understanding operational maturity helps set realistic expectations.
- Decision Frameworks:Tools likedecision treesstreamline choices, especially when information is limited.
- Metrics & Operating Rhythms:Data-driven metrics guide decisions, and structured operating rhythms ensure consistency.
- Culture & Trust:Encouragingcollaboration over escalationand building trust improves team communication and decision quality.
- Leadership Mindset:Emerging leaders should prioritizeempathy, creativity, and collaborative decision-makingfor enduring operations.
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